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ECT News Community   »   TechNewsWorld Talkback   »   Re: Microsoft's Apple Mistake, Apple's Artificial Image, Open Source Isn't Open   »   Reply

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What's most likely to cost a company your customer loyalty?
a major product fail
major unethical corporate behavior
public advocacy of social or political views I oppose
a really bad customer service experience
stagnation -- I'm attracted to innovation
none of the above -- I'll stick through thick and thin