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Jeff Kagan
The Best Wireless Service and Smartphone
06/08/17 11:23 AM PT | E-Commerce Times | 726 Words

Verizon vs. Sprint vs. T-Mobile
There is no definitive answer that I could have given to the supermarket cashier who asked which service and phone were best. It all depends.

My best advice is to take time to figure out...

Jeff Kagan
Charter's Wireless Play
05/15/17 1:49 PM PT | E-Commerce Times | 474 Words

AT&T Mobility, Verizon Wireless , Sprint and T-Mobile are the only successful big-time players. The others struggle for a smaller market share. In the past, various companies -- among them, Comcast, Time Warner Cable, Cox, Amazon and Facebook -- tried to compete with...

Peter Suciu
BlackBerry KEYone's Success Hinges on Physical Keyboard Longing
05/06/17 10:38 AM PT | TechNewsWorld | 976 Words

It will become available from Sprint this summer.

Key Thoughts
The KEYone's greatest strength may be the inclusion of the physical keyboard, based on early reviews.

"The BlackBerry KeyOne feels like it was built by BlackBerry, which means TCL...

Richard Adhikari
AI Confusion Widespread Among Consumers
04/04/17 11:33 AM PT | CRM Buyer | 675 Words

For example, Sprint, which deployed Pegasystems' AI-based Pega Customer Decision Hub in just three months, saw its retention offers double, slashing post-paid churn by 50 percent, Schuerman said.

The most important thing businesses can do, he suggested, is "make sure their...

Jeff Kagan
What's Next for Sprint?
08/12/14 6:50 AM PT | E-Commerce Times | 1231 Words

... a New Sprint in town. Last week the earth shook twice in Kansas City -- once when Sprint decided to end its pursuit of T-Mobile, and then again when it replaced CEO Dan Hesse with Marcelo Claure. What can we expect next?

Jeff Kagan
Sprint May Not Be Able to Match the iPhone's Pace
08/09/12 5:00 AM PT | E-Commerce Times | 1424 Words

... both Verizon and AT&T rapidly build out their 4G LTE networks in preparation for Apple's launch of the next iPhone this fall, Sprint Nextel is in a very distant third place. The big question is can it keep up? The answer depends...

Jeff Kagan
Solving the Sprint Problem
05/24/12 5:00 AM PT | E-Commerce Times | 1470 Words

Why do some companies, like AT&T and Verizon , seem to hit the ball out of the park, while Sprint Nextel and T-Mobile keep striking out? And what can they do about it?

My Pick of the Week is an interesting trend...

Jeff Kagan
How Dan Hesse Is Reviving Sprint
09/30/10 5:00 AM PT | E-Commerce Times | 1703 Words

... first met Dan Hesse, the CEO of Sprint , back in the mid 1990s and have since followed both his and Sprint's journey. Let me tell you the backstory of the battle Hesse is fighting to bring Sprint back to life. I...

Jeff Kagan
Sprint's Moment of Truth
08/21/14 5:00 AM PT | E-Commerce Times | 756 Words

... good news for Sprint is the stars seem to be lining up for a recovery. Change is occurring throughout the entire wireless industry. Every player -- including AT&T Mobility, Verizon Wireless , Sprint, T-Mobile, U.S. Cellular and C Spire Wireless -- is...

Jeff Kagan
Softbank Tosses the Dice With $20B Sprint Deal
10/15/12 9:32 AM PT | E-Commerce Times | 741 Words

... official. Sprint Nextel and Softbank are getting together. If the deal is approved, Softbank will own 70 percent of Sprint Nextel. That means this is not really an acquisition. Rather it is an investment. However, as a majority owner you can expect...

Peter Suciu
Softbank Billions Could Put Sprint Back in the Game
10/11/12 11:51 AM PT | E-Commerce Times | 702 Words

... Sprint Nextel confirmed on Thursday that it was in talks with Softbank of Japan, giving credence to rumors circulating in the press. The deal would likely give Sprint a boost and help the struggling company finance its ongoing turnaround efforts. Sprint is...

Jeff Kagan
Sprint Needs More Fighting Spirit
10/11/12 5:00 AM PT | E-Commerce Times | 892 Words

... next for Sprint Nextel ? It has been pondering its future for years and that is its problem. It doesn't seem to realize it has to take the next step and act. Pondering is good. You want to make sure you don't...

Erika Morphy
Sprint Closer to Tying Up Loose Nextel Ends
05/30/12 8:34 AM PT | E-Commerce Times | 557 Words

... Sprint has put a date on the phase-out of its iDEN Nextel National Network: June 30, 2013. The company first said it would be shutting down the 2G network in 2010, and in the meantime has discontinued selling iDEN devices in certain...

Peter Suciu
Sprint's Q1 Losses Come With Some Glimmers of Hope
04/25/12 3:28 PM PT | E-Commerce Times | 896 Words

... carrier Sprint Nextel reported deep losses amounting to US$863 million in the first quarter of this year, but the company's results actually beat Wall Street expectations. And since it began offering Apple's iPhone as of last October, Sprint added a net 263,000...

Erika Morphy
Sprint's iPCS Buy Means More Customers, Fewer Legal Headaches
10/19/09 11:35 AM PT | E-Commerce Times | 601 Words

... Sprint Nextel is acquiring iPCS , an affiliate that sells its branded products, in a deal that will put an end to a number of legal clashes between the two. It will also bring an additional 710,000 subscribers under the Sprint Nextel...

Rachelle Dragani
Clearwire Board Gives Nod to Sweeter Sprint Bid
05/22/13 11:33 AM PT | E-Commerce Times | 433 Words

Clearwire's special committee and its board of directors recommended that shareholders approve Sprint's increased offer to buy the remaining half of the company. Sprint already owns about 50 percent of Clearwire. It upped its bid to purchase the remaining stake by 14...

Erika Morphy
Sprint's Slow Jog to Recovery
10/27/11 10:36 AM PT | E-Commerce Times | 649 Words

... Sprint delivered third quarter earnings with a relatively nice surprise -- its losses were less than expected. Any good feeling from its numbers, however, was short-lived as Sprint went on to remind shareholders that it would be seeking capital -- as much...

Rob Spiegel
iPhone Could Bring Agony and Ecstasy to Sprint
08/24/11 2:28 PM PT | TechNewsWorld | 750 Words

... looks like Sprint is about to join Club iPhone. The wireless network could become the Apple smartphone's third U.S. wireless carrier in October, just in time for the holiday season, according to a recent Wall Street Journal report . That's also the...

Rachelle Dragani
Sprint's Future Murky as Cash Bleeds, Customers Flee
07/29/11 10:49 AM PT | E-Commerce Times | 875 Words

... Sprint Nextel stock tumbled as the company came out with its quarterly earnings report Thursday, in which it highlighted improved customer service but also announced a higher-than-expected net loss of US$847 million as well as a loss of 101,000 postpaid subscribers. Wall...

Keith Regan
Sprint to Write Off Up to $31B in Nextel Value
01/31/08 3:15 PM PT | E-Commerce Times | 826 Words

... Sprint will write down nearly US$31 billion worth of goodwill value it has carried on its books since it purchased Nextel Communications in a deal that has failed to help the No. 3 telecom firm compete with larger rivals. In a filing...

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What do you think of today's voice recognition technology?
It's great -- the tech has improved vastly in recent years.
It's the wave of the future, but quality is still hit or miss.
I like it for texting, especially when I'm driving.
I only use it when I have to, like with IVR systems.
I avoid using it, because most voice systems are still terrible.
It's an unnecessary frill that I can easily live without.