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Cook's Apology Part of China Brand Rehab
April 02, 2013
Apple CEO Tim Cook issued a public apology to customers in China this week following nationwide criticism over the way the company handles warranty and return policies in the country. For the past two weeks, several media outlets in China have run stories claiming that Apple's customer service policies, particularly in regards to the iPhone, leave much to be desired.
Apple Apologizes to Chinese Customers Following Media Beatdown
April 02, 2013
Apple CEO Tim Cook apologized Monday to Chinese customers over the company's warranty policy, adding that he would improve customer service in China, which is now Apple's second-biggest market. The apology may be linked to a mid-March television special that aired on "Consumer Rights Day," claiming Apple's Chinese customers were treated worse than their Western counterparts.
Beyond the Grave, Onto the Smartphone
March 25, 2013
A cemetery in Shenyang, the capital of China's Liaoning Province, will become, for lack of a better term, interactive. With mobile devices, people will be able to scan a quick response code on graves of people whose relatives have requested the feature. Scanning this code will allow visitors to learn about the person's life; they can also access a Web page where relatives and friends can upload photos or video.
E-Book Trial Requires Tim Cook's Presence on the Stand
March 14, 2013
Apple CEO Tim Cook has been ordered to testify in the antitrust case that accuses his company of e-book price fixing. Apple has tried to keep Cook from having to appear, claiming it was unnecessary considering 11 other top company executives have given depositions in the case.
Canonical: The Next Apple
March 14, 2013
Given all the legends surrounding Apple's widely mourned Steve Jobs, it's not entirely surprising that comparisons should be made any time another tech leader begins to resemble him in any way. Case in point: Mark Shuttleworth. The billionaire Canonical founder has actually been compared to Jobs on numerous occasions before, but lately the discussion was renewed afresh by a recent post on Linux Advocates.
Supply Chain Snags Weigh Down Apple's Stock
March 13, 2013
Jefferies on Tuesday became the latest Wall Street firm to downgrade its Apple price target as it blamed a delay with an iPhone product launch and slower smartphone sales. Analyst Peter Misek trimmed his target price from $500 to $420. Several other analysts also have downgraded the stock since it fell from its $705 peak last September.
Cook Cheers Investors While Saying Very Little
February 28, 2013
CEO Tim Cook presided over Apple's annual shareholder meeting on Wednesday, where he fielded questions about a lawsuit filed by activist investor David Einhorn. In his complaint, Einhorn demanded that Apple unbundle scheduled votes that he claimed would require shareholders to consider separate matters in one ballot. Cook called the lawsuit "silly," but the judge ruled in favor of Einhorn.
Einhorn Wins a Legal Skirmish but Still Could Lose the War
February 25, 2013
A U.S. federal judge ruled in favor of hedge fund manager David Einhorn Friday, forcing Apple to remove a bundled proposal that was supposed to be voted on at this week's annual shareholder meeting. Einhorn began pushing back against the company's proposed charter earlier this month when he filed a lawsuit claiming that Apple's bundled votes would ask shareholders to consider separate matters in one ballot.
Foxconn Hiring Freeze Ignites Rumors of Chilled iPhone Demand
February 22, 2013
Foxconn, the Chinese technology manufacturer for many popular devices including the iPhone 5, said this week it was cutting back on hiring. However, the company met attempts to tie that action to reports of cutbacks in demand for Apple products with a resounding "no." Due to an unprecedented rate of return for employees following the Chinese New Year holiday, Foxconn said it was also slowing down its recruitment process.
Einhorn to Apple: Time to Pay the Piper
February 22, 2013
Hedge fund manager and rogue Apple investor David Einhorn hosted a conference call for shareholders Thursday as he continued his campaign to steer more cash from the company's balance sheet toward investors. Einhorn, a manager at Greenlight Capital, used the call as part of his broader strategy to pressure Apple to issue a stockholder dividend rather than let the company's $137 billion lay idle.
The Patient and Telling Vocabulary of Apple CEO Tim Cook
February 14, 2013
Apple CEO Tim Cook is growing on me. His reputation comes from being an operational genius, a guy who could manage supply chains and factories around the world, and connect them with suppliers and distributors and all sorts of trucks, boats, planes and trains to get products into the hands of customers.
Apple's Cook: We're Not Done Innovating Yet
February 13, 2013
Despite a stock drop, a lawsuit from a hedge fund manager and questions about future products, Apple CEO Tim Cook told the audience at a Goldman Sachs technology conference Tuesday that innovation remains "deeply embedded" in the company's culture, and that it has "never been stronger."
Dell Goes Private - Should Apple Follow?
February 11, 2013
I'm not asking the question, "Could Apple follow?" because the amount of cash that would need to be raised would be mind-boggling. Most thought that taking Dell private was impossible, and once you get past "impossible," degree doesn't make that much difference. With Apple stock down sharply, the opportunity may increase to eliminate the impossible part.
Hedge Fund Magnate Takes Apple to Court
February 08, 2013
Apple's cash hoarding has always annoyed some of its investors, but Thursday one of them decided to bet on a unique solution. David Einhorn, a hedge fund operator with a history of staunch support for Apple, filed a lawsuit against the company in an attempt to block its board from giving away its power to issue preferred stock.
Apple May Be Prepping an iOS Makeover
February 06, 2013
Changes to Apple's operating system and user interface might be under way, with the company restructuring the design side of operations. Since Scott Forstall, the former vice president of iOS, left the company last fall, Apple has posted job openings that indicate it is looking for employees to help "reimagine" its mobile operating system.
Foxconn Pledges to Give Workers Greater Say
February 06, 2013
Foxconn, the Chinese manufacturing firm that assembles Apple's iPhone, said it is implementing labor reforms in an attempt to address allegations of harsh working conditions and low wages. The Taiwan-based company, which assembles products for several major technology companies, has faced scrutiny from fair labor advocacy groups in the past.
There's More Behind Apple's Blithe iPad Release Than Meets the Eye
January 31, 2013
Apple's corporate communications department is an oxymoron -- it barely communicates at all, at least through traditional methods like press releases. If you consider the high-profile nature of Apple, the number of products, the competition, as well as the sheer size of the company, it's odd that it puts out just a handful of press releases a year.
Apple Makes Play for Even Higher-End Tablet Niche
January 30, 2013
Apple revealed a new version of its iPad Tuesday, a 128-GB version that comes with twice the storage capacity of its previous high-end tablet. The newest iPad is still under the fourth-generation iPad umbrella, and will have the same features as its predecessors, including a 9.7-inch Retina Display, an HD camera and an A6X chip.
Analysts: Apple Should Stand Its Ground
January 25, 2013
Apple's stock price got hammered Thursday following a financial report that spooked investors with dipping earnings. Despite climbing revenue, the company reported a profit of just $13.08 billion in the quarter ending Dec. 31. That compares to $13.06 billion during the same period a year ago. Earnings for the period dropped to $13.81 a share from $13.87, even though revenue increased 17.7 percent.
Apple Stock Tanks Despite Record-Busting Sales
January 24, 2013
Apple's stock fell after the company released its most recent quarterly report, despite record revenue, iPad and iPhone sales. It posted $13.1 billion, or $13.81 per share, in net income for its first fiscal quarter on revenue of $54.5 billion. Net income was flat compared with the same period a year earlier, but revenue was up 18 percent from the $46.3 billion it earned in the year-ago quarter.
The 3 Things Wall Street's Missing About Apple
January 24, 2013
I wonder if some of the Wall Street whiners need to listen to Apple's Q1 FY13 earnings call with investors again. Of course, I have to remind myself that most of these investors are not actually investing in Apple, that they are not investing in the company. Instead, they're investing in the chance that they'll be able to turn a profit based on the stock price.
Investors Rattled Ahead of Apple Earnings
January 23, 2013
Investors' eyes are on Apple as the company prepares to announce its quarterly earnings report on Wednesday. The company's recent stock market losses and several analysts' lowered expectations on iPhone sales suggest this quarter might not be as flush as some in its recent past. Investors' pessimism stems in part from the increasingly fierce competition in the smartphone market.

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