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Microsoft Adds Muscle to Dynamics 365
October 18, 2016
Microsoft last week shared new information about its upcoming Dynamics 365 cloud service: the addition of 100 new apps; the inclusion of Solution Integrator partners in Appsource; the division of apps and features into Enterprise and Business Editions, the latter for SMBs; and a new subscription model. Many of the new capabilities will be available in both editions on Nov. 1.
Rethinking Business Process Reengineering in the Cloud
October 12, 2016
Nearly 25 years ago, Michael Hammer and James Champy coauthored one of the most influential business books of the period, Reengineering the Corporation: A Manifesto for Business Revolution, anticipating some of the important changes that lay ahead. The corporate world was trying to cope with the growing pressures of globalization and the advent of personal computing.
Salesforce Commerce Cloud Hits the Streets
October 5, 2016
Salesforce last week unveiled the Salesforce Commerce Cloud, billing it as the fastest path to unified commerce. It's built on technology from Demandware; Salesforce completed its acquisition of the company this summer. Commerce Cloud enables brands to provide personalized experiences for shoppers across the Web, mobile devices, social networks and in stores.
Google Plugs More AI Into G Suite Office Apps
October 3, 2016
Google last week unveiled new capabilities across its G Suite, formerly known as "Apps for Work." The company added some new apps infused with artificial intelligence to the mix. Quick Access in Google Drive on Android, for example, makes the files most relevant to a user's work accessible when Drive is opened. It cuts the time spent finding a file by about half.
GE, Bosch Combine Resources to Bolster IoT
September 30, 2016
GE and Bosch Software Innovations have partnered to jump-start the development of an open source Internet of Things platform. Open source will encourage greater interoperability and application development, the companies said. Both firms have sought help from the Eclipse Foundation to speed up the process. The companies will create a core IoT stack comprised of open source software.
Adobe Leaps From AWS to Microsoft's Cloud
September 28, 2016
Microsoft has announced a series of major enhancements to its enterprise cloud platform, as well as a new strategic partnership with Adobe, advancing its drive to attract new business from core competitors like Salesforce and Amazon. Microsoft has entered a strategic partnership to make Azure the preferred cloud platform for the Adobe Marketing Cloud, Adobe Creative Cloud and Adobe Document Cloud.
Microsoft Dynamics Edges Out Salesforce, Oracle for HP Win
September 15, 2016
Just two months after announcing the integration of its CRM and ERP platform under the Microsoft Dynamics 365 umbrella, Microsoft this week announced a six-year agreement to deploy the service to HP Inc.'s ranks. Under the agreement, HP will deploy the Microsoft Dynamics platform -- including Azure, Office 365 and other solutions -- to tens of thousands of its employees.
Business Agility and the Platform
September 14, 2016
A common perception of business agility is that it revolves around quickness, especially quickness in the service of accelerating a deal or transaction. That's a good starting point, but agility actually goes deeper -- especially now that so many structural changes, like cloud computing and subscriptions, have turned up the dial on everyday business.
Sales Tech's Forgotten Byproduct: Employee Happiness
September 13, 2016
Why do companies invest in CRM, sales performance management software, business intelligence, and every other component of the customer-facing technology stack? The obvious response is ROI. CRM paid back $8.71 for every dollar invested in it, Nucleus Research reported way back in 2014. Business analytics applications were delivering $13.01 in value for every buck spent on them.
Feds Seek Vendor Help for Payroll Processing Upgrade
September 12, 2016
Technology vendors that support the different missions of U.S. government agencies may have a major opportunity to provide innovative IT assistance for a task that is common to all: preparing the payroll for 2.3 million federal workers. The GSA and the OPM have been sifting through responses from IT vendors on a joint RFI on significantly upgrading federal payroll processing.
Deconstructing the Software Business
September 9, 2016
The disruption of the IT and software industry by the rapid rise of cloud and SaaS continues to take a toll on the biggest players in the business. In their latest round of desperate moves to reposition themselves in the radically changing marketplace, the major companies of the past have been willing to relinquish many of their software assets to refocus their efforts on new market opportunities.
Federal Agencies Told to Share Their Software
August 31, 2016
U.S. government agencies have been directed to share with each other software code that has been developed on a customized basis. Much of the code involves commercial vendor offerings. In addition to interagency sharing, government units are required to share portions of their customized code with the general public, a move characterized as promoting an open source approach.
Einstein to Make Dreamforce Appearance
August 25, 2016
Salesforce plans to unveil Einstein, an artificial intelligence product, at next month's Dreamforce 16. Einstein integration will give Salesforce's sales, service, marketing, collaboration and e-commerce products predictive suggestion and insights capabilities. It will serve as a new nerve system across the entire business. AI is key to Salesforce's future, CEO Marc Benioff has emphasized.
Enterprise Software's Future
August 19, 2016
What's the direction of the software industry? I'm not indulging in idle curiosity -- things are changing, and today's events are signaling a significant shift. The rollout of Software as a Service and the emergence of relatively good platforms -- which will only get better -- suggest to me that the software industry of 2000, in which cloud and SaaS began to emerge, is now well in the past.
The Maturation of the Cloud ERP Market
August 5, 2016
Oracle's acquisition of NetSuite is a clear indication that the rapid adoption of cloud alternatives to traditional on-premises applications is shifting from front-office customer relationship management to back-office enterprise resource planning solutions. Now, the question will be whether Oracle can buy its way into a leadership position in this emerging marketplace.
Heating Up the Platform Wars
August 4, 2016
We've seen a rapid progression from conventional licensed software to cloud-based solutions that sell for a song -- and in theory could sell through barter at some point. I am not a big fan of zero marginal cost economics, in which prices drop to zip because buyers take into account only the cost of the good and not the time, effort, and other resources that went into making it No. 1.
Old Tech Can Create New Security Woes
August 3, 2016
"Patch your systems in a timely manner" is a mantra of security experts, but what happens when the patch well runs dry because a product's maker no longer supports it? That is a situation facing many large enterprises, and it's one that poses security risks. Between 30 percent and 50 percent of the hardware and software assets in the average large enterprise have reached their end-of-life date.
Salesforce Gets a Grip on Quip
August 2, 2016
Salesforce has agreed to acquire Quip, Quip CEO Bret Taylor and Head of Product Kevin Gibbs announced Monday. Quip lets users manage live documents throughout the collaboration process. The deal is worth about $582 million, according to a Salesforce filing with the U.S. Securities and Exchange Commission. Quip provides a chat feature that's built into every document and spreadsheet.
Oracle Hauls In NetSuite
July 28, 2016
Oracle has inked an agreement to acquire NetSuite -- the company its former chief marketing officer, Zach Nelson, cofounded in 1998 -- for $9.3 billion. NetSuite offers various software packages as cloud-based services, including ERP, accounting, CRM and sales force automation. What's surprising about the deal is "why it took so long and why Oracle paid so much," said analyst Trip Chowdhry.
New Office 365 Features Help Build a Better Research Paper
July 27, 2016
Microsoft on Tuesday announced a slew of cloud-powered intelligent services in Office 365 apps that aim to assist research and writing efforts. Researcher lets users access the Bing Knowledge Graph to find and incorporate sources and content for research papers without leaving Word. Editor uses machine learning and national language processing, combined with input from Microsoft's linguists.
Splice Machine Creates Open Source, Enterprise Split
July 21, 2016
Splice Machine has open sourced its Spark-powered relational SQL database system. The company has set up a cloud-based sandbox for developers to put its new open source Splice Machine 2.0 Community Edition to the test. The company also announced the release of a cluster version and the launch of a developer community site. Splice Machine is designed for high-speed performance.
Platform as a Platform
July 20, 2016
The platform land rush is definitely on. You can't swing a dead cat, as the saying goes, without finding an announcement about some new platform or some established vendor's attempt to enhance its existing platform. Some sorting out seems to be in order. What's not a platform these days? Well, if it's easy to substitute the word "application" for "platform," then you should use "application."
5 Ways to Guarantee Sales Will Hate Your CRM
July 19, 2016
CRM often is described as a discipline and a technology that will transform the entire business. Sales and marketing can get on the same page, support will have visibility into what sales and marketing are doing, and every interaction can be captured and used to create a complete view of every customer. CRM has weak links, however -- and in many businesses, the weakest is the sales team.
Microsoft Unveils Enterprise Windows 10, Surface Pay-as-You-Go Plans
July 13, 2016
Microsoft on Tuesday introduced two pay-as-you-go plans for the enterprise. Windows 10 Enterprise E3 in CSP is "basically the OS wrapped with security and management delivered as a subscription," said Rob Enderle, principal analyst at the Enderle Group. The Surface as a Service Program lets Microsoft CSPs who are also Surface Authorized Distributors use a managed service offering.
Bulgarian Government Embraces Open Source
July 7, 2016
Bulgaria's Parliament recently passed legislation mandating open source software to bolster security, as well as to increase competition with commercially coded software. Amendments to the Electronic Governance Act require that all software written for the government be Free and Open Source Software-compliant. The new provisions reportedly took effect this week.
Microsoft Dynamics 365 Brings CRM and ERP Together
July 7, 2016
In a bid to augment its cloud services business with more flexibility on pricing and customization, Microsoft has announced the launch of Microsoft Dynamics 365 and Microsoft AppSource, which will integrate its ERP and CRM solutions. The combined cloud offerings, which will become available this fall, will allow customers to choose purpose-built apps for a range of business management processes.
Fedora 24 Pushes Linux Boundaries
June 25, 2016
Red Hat this week announced the release of Fedora 24, an open source Linux operating system maintained by the Fedora Project community. Fedora Linux is the community version of Red Hat Enterprise Linux, or RHEL. Fedora 24 is comprised of a set of base packages that form the foundation of three distinct editions: Fedora 24 Cloud, Fedora 24 Server and Fedora 24 Workstation.
Docker Tunes Up Engine Orchestration
June 22, 2016
Docker on Monday announced Docker Engine 1.12 with built-in orchestration, which allows automated deployment and management of Dockerized distributed applications and microservices at scale in production. Users can select Docker Swarm mode to turn on built-in orchestration, or they can use their own custom tooling or third-party orchestrators that run on Docker Engine.
Microsoft Sees Fertile Ground in Cannabis Compliance
June 21, 2016
Microsoft has entered a partnership with Kind Financial to create an entity that will obtain government contracts to track seed-to-sale compliance in the legalized marijuana business. The new entity, Kind Government Solutions, will provide state, county and local municipalities with tracking information on marijuana sales to keep them in compliance with government regulations.
Linux Snap Package Format Goes Multi-Distro
June 20, 2016
Snapcraft -- the Linux package format Canonical developed for Ubuntu -- now works on multiple Linux distros, including Arch, Debian, Fedora and various flavors of Ubuntu. They're being validated on CentOS, Elementary, Gentoo, Mint, OpenSUSE, OpenWrt and RHEL. "Distributing applications on Linux is not always easy," said Canonical's Manik Taneja, product manager for Snappy Ubuntu Core.
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What's your alarm level over cyberattacks on the Internet's infrastructure?
Red: A deadly cyberwar will occur -- It's when, not if.
Orange: A big one could be costly and threaten public safety.
Yellow: We need to improve cybersecurity at a faster pace.
Blue: Regional outages will become more frequent and more annoying.
Green: There's no way anyone could take out the entire Internet.