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Neverware Brings Windows Into Its Anti-Aging Fold
February 19, 2016
Neverware on Thursday announced the addition of dual-boot support, allowing its CloudReady operating system and Microsoft Windows to run on the same computer. The feature preserves existing data on computers. Adding it to CloudReady -- which lets PCs and Apple computers function like Google Chromebooks -- will let users keep their existing computer configuration or access Google's environment.
Feds Embrace Salesforce Platform Offerings
January 28, 2016
The U.S. government has authorized an information technology contract with a potential value of $503 million that is designed to meet newly adopted goals for greatly improving IT acquisition. The General Services Administration, which issued the contract for software and cloud-related services, described the acquisition approach as a first-of-its-kind initiative.
The Cloud Complexity Challenge
January 12, 2016
Growing acceptance of cloud computing quickly is becoming a double-edged sword for the leading players in the SaaS, PaaS and IaaS marketplaces. As a broader set of customers adopts cloud-first strategies, even the biggest cloud players are being challenged to scale their operations to keep pace with escalating customer demands without becoming too complex.
China Levels Antitrust Allegations Against Microsoft
January 6, 2016
China's State Administration for Industry and Commerce on Tuesday launched the latest in a series of investigations against Microsoft for possible violations of the country's antimonopoly law. Back in July 2014, about 100 SAIC officials burst into four Microsoft offices in various parts of China and copied contracts and records, downloaded data from company servers, and questioned executives.
Ready or Not, Enterprise Appification Is Here
December 21, 2015
Portfolios of task-oriented mobile apps for employees, contractors and business partners have been transforming the way enterprises conduct business, Apperian reported last week. Companies that have launched mobility initiatives have customized and deployed one or more apps that have streamlined business operations, according to the firm's analysis of 2 million app deployments.
Slack Energizes App Development With $80M Fund
December 19, 2015
Slack this week announced its participation in an $80 million investment campaign to fund startups that build software that integrates with its own apps. The company also announced the availability of an app directory and a new development framework. The goal is to position Slack as a hub for connecting users to other cloud business software. Slack is partnership with six other investors.
Microsoft Dynamics CRM 2016 Focuses on Intelligence
December 3, 2015
Microsoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions. Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages. It leverages the Cortana Analytics Suite's advanced analytics and machine learning capabilities. Intelligence "is important because it's an idea that's current," observed analyst Denis Pombriant.
Top 10 Open Source Developments of 2015
December 2, 2015
Open source is driving an ever-expanding market. The notion of community-driven development is a growing disruption to proprietary software controlled by commercial vendors, and the free open source software concept has become a major disruption in industry and technology. Open source is so pervasive that people overlook how it's the glue of modern communication and enterprise business models.
Investors Buying In Following Salesforce's Q3 Stunner
November 19, 2015
Salesforce shares rose to an all-time high Thursday, after the company reported better-than-expected Q3 revenue and raised earnings estimates for 2016. Salesforce reported earnings of 21 cents a share and a revenue increase of 24 percent to $1.71 billion, compared with a year ago. The company is on pace to become the fourth largest enterprise software company in the world.
Docker, Yubico Team Up to Secure App Development
November 19, 2015
Docker this week announced new security enhancements at DockerCon EU in Barcelona, Spain, including hardware signing of container images -- an industry first -- through a partnership with Yubico. Docker Content Trust offers hardware signing through support for Yubico's YubiKey. The YubiKey 4 lets Docker users digitally sign code during initial development and through subsequent updates.
Hootsuite Adds Social Chops to Microsoft Dynamics CRM
November 17, 2015
Hootsuite on Tuesday announced an integration with Microsoft Dynamics CRM, Microsoft SharePoint and Microsoft Yammer. The collaboration will let enterprises use social content in meaningful ways for social marketing, social selling, social customer support, and internal collaboration, noted Kevin Zellmer, Hootsuite's vice president of corporate and business development.
CFOs Calculate Benefits of Cloud ERP
November 13, 2015
One of the clear indications that the cloud movement is becoming mainstream is the growing number of CFOs and finance departments that are adopting Software as a Service solutions to support their corporate responsibilities. Even more interesting is how cloud-based alternatives can redefine the accounting and financial management function in forward-minded organizations.
Microsoft Dynamics CRM Ventures Into Machine Learning
November 10, 2015
Microsoft last week revealed some new details about Dynamics CRM 2016, emphasizing functionality designed to empower customer service agents. It will be released in both cloud and on-premises versions in Q4. It will be available as a standalone application or as an add-on to Office 365. "This is a big release for Microsoft," said Nucleus Research's Rebecca Wettemann.
Microsoft Hits the Brakes on OneDrive
November 5, 2015
Microsoft on Tuesday said it would stop offering unlimited OneDrive storage for Office 365 customers and would cut the amount of free storage it offers. Some users abused the unlimited feature, exceeding 75 TB per user, or 14,000 times the average, the company said. Office 365 Home, Personal and University subscribers no longer will get unlimited storage. They'll get 1 TB of storage for free.
HP, Hewlett Packard Enterprise Go Separate Ways
November 2, 2015
The long-awaited split of HP's personal computer and enterprise operations has taken place, and CEO Meg Whitman clearly faces the most challenging crisis of her career -- trying to save a legacy business from being buried by the sands of time and progress. HP on Monday began its first official business day as a house divided into two brand new $50 billion enterprises.
PRM's Next Act
October 27, 2015
Partner relationship management has seen its ups and downs over the first part of this century. Running an indirect channel is vitally important to any vendor trying to extend its reach without incurring the high costs of building a sales team and all that supports it. Many vendors figure it's more economical to pay partners for performance than to endure the corporate buildout.
SAP's New Jam Communities Promise Stickier Customer Experience
October 23, 2015
SAP this week released SAP Jam Communities edition for Hybris, which delivers real-time product and service information to customers on company websites. The software can display personally relevant recommendations and reviews directly to customers in e-commerce stores. In essence, it lets companies embed access to relevant material and include a buy button in online customer community pages.
Federal Investment in Big Data Applications Heads for Liftoff
October 22, 2015
U.S. government agencies appear to have gotten the memo: Big data is good for you. The acquisition, storage, processing and management of large chunks of information will drive the use of big data technologies, according to a survey of federal IT managers. To accomplish those goals, federal IT managers increasingly are seeking the support of the private sector.
Southwest Heaves Sigh of Relief as Customer Service Returns to Normal
October 13, 2015
Southwest Airlines on Monday announced it was operating on a normal schedule after technical problems delayed hundreds of flights on Sunday. A computer glitch related to the technical systems that powered its customer service operations -- specifically in its reservation system -- apparently was to blame. Southwest teams worked throughout the night to solve the problem, the airline said.
At the Heart of OpenStack Evolution
October 8, 2015
There is little question regarding the prevalence and significance of open source software in enterprise IT, but one of the best places to more deeply examine how open source software fits into today's enterprise IT landscape is the OpenStack cloud software and project. It has come to represent the primary open source cloud in the market, considered alongside rivals such as Amazon and VMware.
Microsoft Pushes Deeper Into Linux, Containers, IoT
October 1, 2015
Microsoft announced a slew of corporate cloud solutions at Tuesday's AzureCon. "The value for IoT is in control, data collection and analysis, and Microsoft is apparently building a cloud service that can do all three, and wrapping it with enterprise-level security," said Rob Enderle, principal analyst at the Enderle Group. Microsoft also announced a new open Azure Container Service.
Vertical Ventures
September 29, 2015
I'm always looking for emerging trends at Dreamforce, the kinds of things that are hiding in plain sight. They might never amount to much, but given that it's Dreamforce, many likely will bloom. A case in point is the emergence of vertical market CRM. Its time is now because application development tools have become so good, and because customers need fast, budget-friendly deployments.
Dreamforce and Then Some
September 21, 2015
What a difference a decade makes. Ten years ago, the booths on the Dreamforce show floor were little more than outposts for widget-makers. Fast-forward to Dreamforce 2015, and one is struck by the number, variety, and size of the partner community. That's only part of the story, though. Often out of sight is the sizable display of talent that has consolidated around Salesforce.
SaaS' Next Wave: Customer Lifetime Value Management
September 4, 2015
Salesforce's latest quarter, along with the buzz surrounding its upcoming Dreamforce lovefest, have showcased CRM's rapid migration to the cloud. However, today's SaaS CRM solutions deliver limited value-add if the organizations that use them are unable to realize marketing and sales promises. This is especially true for those guiding prospective customers on an omnichannel journey.
Intel Pumps OpenStack Up
August 27, 2015
As part of a new strategic collaboration, Intel will lead a $100 million funding round in Mirantis, the companies announced earlier this week. Intel is a long-time investor in Mirantis. This round includes existing investors August Capital, Insight Venture Partners, Ericsson, Sapphire Ventures and WestSummit Capital, as well as new investor Goldman Sachs.
Open Mainframe Project Pushes Linux's Limits
August 17, 2015
The Linux Foundation on Monday announced the formation of the Open Mainframe Project to advance the development of Linux on the mainframe among academia, government and corporate partners. The foundation announced the software consortium at the LinuxCon/CloudOpen/ContainerCon gathering in Seattle. The project will create a set of tools and resources to drive further collaboration and improvements.
Red Hat Promises Ease of Use in New RHEL OpenStack Platform 7
August 5, 2015
Red Hat on Wednesday announced the release of Red Hat Enterprise Linux OpenStack Platform 7. Platform 7's availability follows by three months the latest release of OpenStack. Key to its new features are improved deployment and management tools that simplify installation. The new feature set eases day-to-day management tasks. Platform 7 is based on the OpenStack community's Kilo release.
Gamifying Sales Comp
August 5, 2015
Microsoft earlier this week announced that it has bought FantasySalesTeam, a sales gamification platform. The intent of the product is to boost sales productivity. The gaming part is designed after some aspects of fantasy sports leagues in which participants build a team from known professional athletes and try to beat other teams. The team aspect makes everyone more competitive.
The Cloud's Open Source Seeds Are Growing Strong
August 4, 2015
Open source seeded the cloud, 451 Research found five years ago -- and those seeds have grown. Open source now plays an even more prevalant and important role -- not only in cloud computing, but also in other, related areas, such as big data, DevOps and application containers. One can consider any layer of cloud computing -- Infrastructure as a Service, for example -- and see the impact.
US House Opens Up to Open Source
July 31, 2015
Providers of open source software recently found another market: the 435 members of the U.S. House of Representatives. That market easily will grow to many thousands of potential open source users when the staffs of representatives and House committees are added to the total. Certain procurement restrictions that had constrained the use of open source technology in the House have been clarified.
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