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SAP Unveils Business Suite 4 SAP HANA
February 05, 2015
SAP on Tuesday debuted its new Business Suite 4 SAP HANA. The application is built on SAP's in-memory platform SAP HANA and sports a number of new features and workflows, as well as a newly-designed user interface. "It is basically a new iteration of the business suite," Simo Said, VP and global head for SAP Enterprise Applications and User Experience, told CRM Buyer.
Promoted Tweets Fly the Coop
February 04, 2015
With Wall Street breathing down its neck for growth, Twitter on Tuesday launched a new advertising initiative that aims to boost revenues and add to its more than 284 million members. The initiative aims to expand the reach of "Promoted Tweets" on Twitter. Promoted Tweets are ads that Twitter inserts into its members timelines. Now, the company wants them to be seen elsewhere, too.
Will Google and Uber Invade Each Other's Turf?
February 03, 2015
Google is working on its own ride-hailing service to compete with Uber, according to a Bloomberg report. Meanwhile, Uber has announced a strategic partnership with Carnegie Mellon University that will see the creation of the Uber Advanced Technologies Center in Pittsburgh, Pa. The situation smacks of a soap opera for the autonomous and ride-sharing industries.
Think Different: Apple's 10 Biggest, Riskiest Bets
February 03, 2015
Even the most vociferous Apple haters can surely admit that Apple -- judged upon the evidence of its record-breaking quarterly profit of $18 billion, the most of any public held company ever -- is not only firing on all cylinders but also creating products that consumers around the world are willing to pay a premium for. The sheer scope of Apple's success is mind-boggling.
AWS Success Underscores Demand for Cloud Services
February 02, 2015
Despite several highly publicized cloud hacks last year -- including the iCloud and Sony breaches -- the demand for cloud services is skyrocketing. Amazon Web Services grabbed 30 percent of the global cloud infrastructure service market in Q4, Synergy Research reports. AWS grew 51 percent year over year (YoY). Why the mad rush to the cloud? Isn't security an issue any more? And who's buying into the cloud?
China May Write New Rules for US Businesses Selling Tech to Banks
February 02, 2015
A group of organizations representing American businesses last week requested urgent discussion and dialog with China's government. They expressed concern about the possible adoption of a policy to ensure that any Internet and information communications technology products Chinese banks purchase from companies outside of China are secure and controllable.
What If There Were a Hospital for Sick Companies?
February 02, 2015
People get sick, and back in the Middle Ages they would use leeches and razors to bleed them until they got better. The practice didn't work that well -- yet if we look at what we do to sick divisions and companies, it is effectively the same thing. We cut investments, freeze salaries, make layoffs, and shave marketing expenses and then seem fascinated when the firms don't recover.
Tune Strikes a Chord With Investors
January 30, 2015
Mobile marketing company Tune has raised $27 million in funding, it announced Thursday. Icon Ventures partner Jeb Miller will join Tune's board. Icon led the funding round; Accel Partners and Performance Equity Management also participated. Tune will use the proceeds to grow its engineering team, introduce new products and generally invest in the services it offers.
FCC Issues Tough Warning Against WiFi Blocking
January 29, 2015
The FCC on Tuesday issued a warning that intentional blockage of personal WiFi hotspots was illegal and would be subject to enforcement. The FCC has noticed a "disturbing trend" among hotels and other commercial establishments of blocking consumers' personal WiFi hotspots on their premises, it said. The agency last year conducted an investigation of Marriott International for WiFi blocking.
Businesses Seek Liability Protection for Cybersecurity Disclosures
January 28, 2015
"No foreign nation, no hacker, should be able to shut down our networks, steal our trade secrets, or invade the privacy of American families," President Barack Obama told the U.S. Congress during the State of the Union Address last week. However, hunting down the perpetrators of cyberattacks that compromise national security or disrupt commerce is only going to get more difficult in the future.
Engage.cx Makes Customers an Offer They Can't Lose
January 27, 2015
Engage.cx just secured $2.9 million in Series A financing. The round of participating investors is noteworthy, but for the CRM industry the real intrigue lays in Engage.cx's premise -- or rather, promise: how to present a unified cohesive customer service operationr, no matter which channel is used. Other vendors claim they can do this, but Engage.cx is taking a novel approach.
Cablevision Freewheels Into WiFi-Only Phone Territory
January 27, 2015
Cablevision on Monday announced plans for Freewheel, an all-WiFi mobile phone service offering unlimited data, talk and text to residents of New York, New Jersey, Connecticut and Pennsylvania. The prepaid service will connect to Cablevision's Optimum Online WiFi network of 1.1 million hotspots. Optimum Online is Cablevision's high-speed Internet service.
Wikileaks Steamed Over Google's Lengthy Silence on FBI Snooping
January 27, 2015
Google may have contributed to violating the First Amendment rights of three journalists working for WikiLeaks two and a half years ago, when it turned over to the FBI all their email, subscriber information and metadata. Google informed the journalists about its actions last month, saying that it had been unable to do so earlier due to a gag order.
Coinbase Bitcoin Exchange Off to a Rocky Start
January 26, 2015
Coinbase on Monday launched Coinbase Exchange, the first regulated bitcoin exchange in the U.S. It got the jump on the upcoming Gemini exchange currently being established by Cameron and Tyler Winkelvoss. The firm debuted in 24 U.S. states, but the launch was bedeviled with problems. Some pages reportedly failed to load completely, and some users had problems with access.
Winkelvoss Twins Plan to Tame Bitcoins
January 26, 2015
Cameron and Tyler Winkelvoss on Friday announced Gemini, a regulated bitcoin exchange to be based in the United States. The Winkelvoss twins, who shot to fame when they sued Facebook and won $65 million, have assembled a team of security experts, technologists and financial engineers to build a world-class exchange from the ground up, based on security.
Google to Add Mobile Carrier Hat to Its Collection
January 23, 2015
Google reportedly is planning to set up shop as an MVNO, purchasing bandwidth from Sprint and T-Mobile in order to offer its own wireless service. Details are sparse, but Sprint is said to be putting a volume trigger into its contract that would allow for renegotiation if Google's customer volume should exceed a predefined number. The project, led by Nick Fox reportedly bears the code-name "Nova."
White House Jump-Starts Cybersecurity Protection Programs
January 23, 2015
As members of the U.S. Congress started to prepare for the upcoming legislative session, President Obama lost little time in putting cybersecurity near the top of a to-do list for lawmakers. During a visit to the federal National Cybersecurity Communications Integration Center, Obama called for additional legislation to improve information technology protection.
Chen Calls on Congress to Mandate BlackBerry Apps
January 22, 2015
BlackBerry CEO John Chen set off a barrage of online chatter Wednesday when he proposed that any rules the U.S. adopts to preserve Net neutrality also should guarantee application neutrality. Chen made the proposal in a letter to two U.S. congressional panels and posted an adapted version on the company's blog. Both the FCC and Congress are considering Net neutrality proposals.
FreedomPop's $5 WiFi Plan Whittles Wireless Bills
January 22, 2015
FreedomPop on Wednesday announced a new plan that provides Android smartphone users with access to 10 million WiFi hotspots across the U.S. for $5 a month. That sum will give any smartphone or tablet -- regardless of any carrier service it might have -- unlimited talk, text and data on FreedomPop's WiFi hotspot network. Users will have to download FreedomPop's Android app.
AT&T's Iusacell Deal Could Change Mexico
January 22, 2015
AT&T recently completed its acquisition of Mexico wireless carrier Iusacell -- so what does that mean for the future of AT&T? The growth potential is enormous. The first step is over. AT&T has closed the acquisition. It was one of the quickest deals ever, taking roughly two months from start to finish. The second step is also complete, with AT&T's Thaddeus Arroyo being promoted to CEO of Iusacell.
Verizon Offers Connected-Car Service Even Beaters Can Use
January 21, 2015
Verizon last week unveiled a new connected-vehicle service at the Detroit auto show. Verizon Vehicle, which will go live this spring, will be compatible with nearly every vehicle made since 1996. It will be available directly to consumers regardless of their mobile carrier. Designed to enhance driver safety, Verizon Vehicle will provide diagnostic technology and live assistance with GPS accuracy.
Google Buys In on Musk's Space Internet Plans
January 21, 2015
SpaceX, the space transport services company founded by billionaire entrepreneur Elon Musk, has raised $1 billion in funding from Google and Fidelity Investments. Together, they will together own almost 10 percent of SpaceX. Musk last November confirmed that SpaceX was developing advanced micro-satellites operating in large formations and would make an announcement in two to three months.
Hacking as a Service Hits the Mainstream
January 19, 2015
A fledgling website created last fall connects hackers with clients willing to pay for their services. Nearly 50 hackers have listed their services on Hacker's List so far, for tasks including data recovery, penetration testing and computer forensics. More than 500 hacking jobs reportedly had been out to bid as of last week, with prices ranging from $100 to $5,000.
What If IBM's Rommetty and Apple's Cook Were to Swing for the Fences?
January 19, 2015
I was at IBM's z13 mainframe launch last week, and it brought back a lot of memories, because I was at IBM when the era of the mainframe collapsed. I also happened to be covering Apple when the era of the Mac collapsed, following the launch of Windows 95, and I have watched both companies recover -- largely by rediscovering what made them great in the first place.

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