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Net Neutrality Wins Tough Battle in European Parliament
April 03, 2014
The European Parliament on Thursday approved new Net neutrality rules. Net neutrality, both in the EU and in the U.S., refers to the concept of requiring ISPs to treat all traffic the same regardless of its source. In Europe, that means ISPs such as Vodafone or Deutsche Telekom can't deliver content from competitive providers of, say, online videos, via slower pipes or make them pay more.
BlackBerry's Coca-Cola Moment
April 03, 2014
BlackBerry CEO John Chen is trying to turn the company's fortunes around, and something it has in common with Coca-Cola could help. This is something very important, if BlackBerry realizes it. It's something that if done correctly could help the company succeed once again. I have followed BlackBerry for many years, watching its ups and predicting its downs. I believe it can recover.
T-Mobile Won't Have BlackBerry to Kick Around Any More
April 03, 2014
BlackBerry has decided to part ways with T-Mobile. "BlackBerry has had a positive relationship with T-Mobile for many years," said CEO John Chen. "Regretfully, at this time, our strategies are not complementary and we must act in the best interest of our BlackBerry customers." BlackBerry hopes to work with T-Mobile when the two parties have common business goals once again, Chen added.
Money Talks in Smartphone Kill Switch Debate
April 02, 2014
The notion of a smartphone kill switch has received considerable attention in recent months, but new research spells out in plain financial terms some fresh arguments in favor of the idea. A kill switch essentially is technology built into a smartphone that would allow it to be deactivated if it were lost or stolen, thereby safeguarding the legitimate owner's data.
Doing the Mobile Payments Sync Dance
April 01, 2014
Two of the most hotly debated issues surrounding the future of m-commerce are these: 1) How quickly will it grow when consumers finally begin to accept the idea of a mobile wallet? and 2) When, exactly, are they going to start accepting it? There are myriad answers to those questions, including when security fears can be allayed, and when mobile payments offer more value than using a credit card.
Sony's New Business Slate Allows Document Doodling
April 01, 2014
Sony has launched a high-end tablet targeted at businesses, which allows users to annotate and draw on documents on an e-Ink screen. It is pitching Digital Paper as a solution for increasing productivity and streamlining collaboration in paper-heavy environments. It's targeting the legal and higher education sectors, along with corporate boards and government agencies, as potential clients.
Apple, Samsung Start New Round in Koh's Courtroom
April 01, 2014
Jury selection began Monday in the latest lawsuit between Apple and Samsung, being heard before Judge Lucy Koh in a United States District Court in San Jose, Calif. Apple is seeking about $2 billion in damages from Samsung for infringing its patents on smartphone and tablet technology, while Samsung is countersuing for about $7 million for two patents it claims Apple has infringed.
Microsoft's Office for iPad Scores Big
March 31, 2014
Microsoft last week unveiled Office for iPad, which consists of Excel, Word and PowerPoint, rearchitected from the ground up. Office for iPad is available as a free download for the iPad and iPhone, with limited capability. Users who want to create or edit documents with the office suite have to subscribe to Microsoft Office 365. Microsoft prefers Apple over Google, noted tech analyst Rob Enderle.
Telecom Customer Service: The Wrong Things Stay the Same
March 27, 2014
I started writing about service as a magazine editor back in the last century -- well, 1996, if you want to be specific -- but it might as well have been in the days of hula hoops and big fins on Fords. Service practices for telephone companies -- and for all utilities -- were still rudimentary, and they weren't getting any better. The telecom act of 1996 opened up competition.
HTC Needs to Turn Up the Heat
March 27, 2014
HTC this week announced the HTC One M8, a new model of its flagship smartphone. When the HTC One made its debut last year, AT&T Mobility sent me one to test drive. I thought it was very well designed. However, what it had in substance, the HTC One lacked in brand recognition, marketing, advertising and public relations. Let's face it, HTC is not a well known and loved brand.
HTC Flips Switch on One M8 Buzz Machine
March 26, 2014
Ask the Internet. That's the pitch in HTC's TV ads for its new flagship smartphone, the HTC One M8. It's a pitch that hopes to acquire by word of mouth what HTC was unable to get for its predecessor: consumer mindshare. "The challenge for any vendor outside of Samsung and Apple in the North American market is to get on the radar screen," said Gartner analyst Van L. Baker.
Rocket the Vote! NASA Asks People to Vote on New Space Threads
March 26, 2014
NASA is asking people to vote on their favorite design for the outer shell of the new Z-2 spacesuit. While the Z-2 models may descend from their Apollo 13-style ancestors, there are some decidedly 21st Century twists. The "Biomimicry" design, for example, has a reptilian flare; "Trends in Society" has a more everyday look -- at least, as far as spacesuits go.
Sony Gives Android Wear the Cold Shoulder
March 25, 2014
It's been just barely a week since Google's Android Wear project made its initial debut, but already one major maker of wearable devices has snubbed the new platform. Sony this week said it will stick with its own Android-based SmartWatch platform for wearables instead. Consumer electronics manufacturers including Asus, HTC, LG, Motorola and Samsung have signed on as Android Wear partners.
China Seeks Answers About NSA/Huawei Report
March 25, 2014
China's government is asking the U.S. to explain itself -- and to knock it off with all the cyberespionage -- following reports that the National Security Agency has had its way with Chinese telecom giant Huawei. The NSA reportedly penetrated Huawei servers to monitor communications among company executives, and to gain access to the dealings of Huawei customers.
Getting Mobile App Devs to Jump on Your Bandwagon
March 24, 2014
Earlier this year, during the Mobile World Congress, Jon Matonis, executive director of the Bitcoin Foundation, made a compelling argument for the use of bitcoin in mobile payment applications. Mobile payments have not made the traction many expected they would -- but bitcoin could neatly circumvents all of the obstacles that have held them back, Matonis explained.
NSA Lifts Middle Finger to Middle Kingdom
March 24, 2014
Oh, there have been some good National Security Agency revelations. Like the one about the NSA tapping German Chancellor Angela Merkel's phone. Or the one about the NSA planting agents inside World of Warcraft, or impersonating Facebook in a global quest to spread malware. Delicious as all those stories are, however, last weekend's NSA bombshell may take the cake.
Alibaba Takes Tango for a Whirl
March 21, 2014
Alibaba is putting some skin in the mobile-messaging game with a $215 million investment in Tango; the companies announced the funding on Thursday. Mobile messaging apps are hot. Facebook recently scooped up WhatsApp for $19 billion, and Japanese e-commerce titan Rakuten recently acquired Viber for $900 million. Tango is a cross-platform app -- Android, iOS, Windows Phone, PC and Mac.
Office for iPad May Be Waiting in Wings
March 20, 2014
Microsoft's tip of a news event next week triggered an avalanche of prophecy that the long-awaited version of Office for the iPad was about to be released. Microsoft is billing the event in San Francisco on March 27 as a "briefing and news focused on the intersection of cloud and mobile computing." Microsoft officially withheld further details, but an assortment of unnamed sources did not.
Earth Narrowly Missed Solar Blasts in 2012
March 20, 2014
Enormous solar blasts, which possessed the potential to wreak havoc on electrical grids and satellites, barely missed Earth in 2012. The near-misses, revealed by researchers Wednesday, would have been akin to the 1859 Carrington Event, the largest solar storm ever recorded. While there were no satellites to cripple back then, the storm knocked out telegraph systems across the U.S.
Why Didn't Fliers on Malaysia Airlines Flight 370 Call or Text?
March 20, 2014
There has been quite a bit of speculation on the loss of Malaysia Airlines Flight 370, but many important questions have not been answered. One that many people are wondering about is this: Why didn't anyone on board that plane call or text message anyone? During the last week I have appeared on many news shows -- NBC, CNN with Wolf Blitzer, FOX News with Megyn Kelly, and an assortment of others.

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