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Verizon Customers Get No Respect
July 15, 2016
Why do customers seem to overreact when Verizon announces changes? Verizon's latest price hike has been causing angst in the marketplace -- at least on social sites like Twitter. Why does Verizon keep shooting itself in the foot? The short answer is poor marketing. Verizon's marketing moves show no care for the customer base, and that comes with at cost to Verizon.
Facebook's OpenCellular Offers DIY Wireless Access for Remote Regions
July 14, 2016
Facebook last week introduced OpenCellular, an inexpensive, open source wireless access platform. Telecom operators, entrepreneurs, OEMs and researchers will be able to build, implement, deploy and operate wireless infrastructures to serve people living in remote areas. The platform is available in various options, ranging from a network in a box to an access point.
Nintendo Shares Surge on Pokemon Go Juggernaut
July 12, 2016
Nintendo shares soared on Monday after its new augmented reality mobile app, Pokemon Go, burst out of the gate over the weekend in the U.S and in key markets around the globe. The company's shares rose 36 percent in two days, after downloads of the Pokemon Go app raced to the top of iOS and Android charts in the U.S. The wave of demand exceeded expectations, said Morgan Stanley MUFG analyst Mia Nagasaka.
Airbnb Fights City Hall Over San Francisco Registration Rule
July 8, 2016
Airbnb recently filed suit against San Francisco over a new rule governing short-term rentals, which the city's Board of Supervisors approved last month. An Airbnb-supported law adopted earlier this year requires short-term rental hosts to register with the city, but it's estimated that only about 20 percent of them have done so. The new rule requires services like Airbnb to enforce the law.
Mobile Ransomware Has Mushroomed: Report
July 8, 2016
The number of mobile ransomware victims across the globe has increased fourfold compared to a year ago, suggests a Kaspersky Lab report. Kaspersky software protected 136,532 users targeted by ransomware from April 2015 to March 2016 -- up from 35,413. "The growth curve may be less than that seen for PC ransomware, but it is still significant enough to confirm a worrying trend," the report notes.
BlackBerry Lets Go of Its Classic Phone
July 5, 2016
BlackBerry on Tuesday announced it will cease manufacturing the BlackBerry Classic. "The Classic has long surpassed the average lifespan for a smartphone in today's market," noted COO Ralph Pini. "To keep innovating and advancing our portfolio, we are updating our smartphone lineup with state-of-the-art devices." BlackBerry intends to continue supporting its BlackBerry 10 platform, however.
Amazon, Walmart Gear Up for Summer E-Commerce Throwdown
July 1, 2016
It's summer, and Walmart and Amazon are celebrating by escalating their e-commerce competition. Amazon has announced it will hold its second annual Prime Day on July 12. A shopping day for Amazon Prime members worldwide, it is billed as the biggest global Amazon event ever. The company will offer more than 100,000 bargains, with new deals popping up at five minute intervals throughout the day.
The Internet of Medical Things, Part 1: A New Concept in Healthcare
June 30, 2016
Manufacturers are eager to lay the bricks and help pave the road to better, more personalized healthcare through integration of connected devices in the new Internet of Medical Things. Compared to other industries, healthcare has been "inherently conservative and slow" to embrace innovations such as the cloud and the Internet of Things -- but that's changing.
Verizon's Mission of Self-Destruction
June 27, 2016
Customers and investors increasingly are wondering why Verizon and Verizon Wireless are hurting themselves with their actions. For starters, Verizon decided to battle its own striking workers on the public stage. That battle shed lots of bad blood, and it will be tough to close those wounds. Many companies experience strikes, but most are settled quickly and quietly.
Study: Third-Party Apps Pose Risks for Enterprises
June 23, 2016
Since mobile computing put an end to the good old days when IT departments had absolute control over software deployed in the enterprise, there's been a rise in employees' use of third-party applications -- a rise that poses security risks to corporate environments. That is one of the findings in a report CloudLock released last week.
Headphone Jack-less iPhone 7 Rumor Gains Ground
June 22, 2016
The rumor that Apple will get rid of the headphone jack in the iPhone 7 resurfaced Tuesday. Apple is expected to launch the new iPhone later this year. The iPhone's Lightning connector reportedly will do double duty as its charging port and headphone connector. The result will be a thinner device and better water resistance. If true, the move "is right in terms of timing," said analyst Jeff Orr.
Twitter Applies '140' Rule to Video Seconds
June 22, 2016
Twitter on Tuesday launched enhanced video services that will allow users to post longer videos -- up to 140 seconds. It also announced a new platform for celebrities and public figures to share their stories. Because sports, news, music and other videos increasingly are the type of content that goes viral on Twitter, the company decided to expand content parameters.
Instagram Blows Past Competition to 500M Mark
June 22, 2016
Instagram on Tuesday said it had passed a milestone, with its community having grown to more than 500 million members -- more than 300 million of them using the site on a daily basis. The Instagram community has become more global, with more than 80 percent of Instagrammers living outside the United States. Instagram's user base has more than doubled in two years.
Google Makes It Easier to Do the 2-Step
June 21, 2016
Google on Monday began rolling out a new two-step authentication feature, Google Prompt, targeting enterprise employees. The new option consists of a pop-up that displays a mobile user's name and profile image, and that specifies the location and device involved in the attempted sign-in. The device owner is asked whether to allow or deny the sign-in.
How Private Is iOS 10?
June 20, 2016
Almost lost among the deluge of new features in the upcoming version of iOS Apple touted last week was the company's announcement about privacy. "All this great work in iOS 10 would be meaningless to us if it came at the expense of your privacy," Craig Federighi, Apple's senior vice president for software engineering, told attendees at the company's Worldwide Developers Conference in San Francisco.
WatchOS 3 Offers New Hope for Smartwatch Category
June 16, 2016
Apple finally responded to concerns that were threatening to scuttle its once-promising wearables category. Its introduction of watchOS 3 at this week's WWDC has drawn high praise. The Apple Watch represented the company's attempt to marry the ultimate Dick Tracy smart gadget with the genius of the iPhone, but it fell short. Instead of a convenience, it was far too slow and complicated.
Rubin Sees AI Quantum Computer Running the Show
June 15, 2016
Just one quantum computer running artificial intelligence algorithms would be capable of connecting pretty much all the devices on the planet, Android creator Andy Rubin said Tuesday. Rubin, who also launched Google's efforts in robotics, is now CEO of Playground, which together with Redpoint Ventures has invested in an unnamed startup working on quantum computing.
FCC Wins Huge Net Neutrality Victory Over Big Telecom
June 14, 2016
An appellate court on Tuesday handed a major victory to the FCC by upholding the Open Internet Order, which ensures equal access to the Internet. By a 2-1 vote, the U.S. Court of Appeals upheld the FCC's right to impose Net neutrality rules that essentially prevent big telecom and broadband companies from slowing down, speeding up, or blocking service.
Apple's iOS 10 Goes to Eleven
June 14, 2016
Apple on Monday kicked off its Worldwide Developers Conference with the biggest-ever release of its iOS mobile operating system. CEO Tim Cook called iOS 10, coming this fall, "gigantic" and "the mother of all releases." Among the new offerings in the upcoming version of iOS are more features in Messaging, and all new designs for News, Music and Photos.
Snapchat Rolls Out Ad-Friendlier Design
June 14, 2016
Snapchat recently began rolling out its redesigned Discover page. It now displays images and headline previews of the content inside Discover channels and Live stories on the Stories page. It previously displayed only logos for publishers or events on those sites. Publishers now can include an image and a headline to promote each day's story.
Can Huawei Overtake Apple and Samsung?
June 13, 2016
Huawei says it is working hard to overtake Apple's iPhone and Samsung's Galaxy line in the worldwide smartphone market. If you were to ask anyone over the last eight years if that were possible, you would have heard a resounding "no." The marketplace is changing, though, and anything is now possible. Today Apple, Google and Samsung are enormous, but the rate of smartphone growth has slowed.
Drops and Spills Don't Faze Samsung Galaxy S7 Active
June 11, 2016
The water- and shatter-resistant Samsung Galaxy S7 Active on Friday became available exclusively from AT&T. Consumers who have eligible service can get the Galaxy S7 Active for $26.50 monthly for 30 months on AT&T Next, or $33.13 monthly for 24 months on AT&T Next Every Year. With a new two-year wireless agreement, customers who opt for AT&T Next also can get a free Samsung Gear S2 smartwatch.
Apple to Boost App Store Money-Making Opportunities
June 9, 2016
Apple is planning a major overhaul of its App Store, including the introduction of a new subscription model for developers and the implementation of a paid search ad program, SVP Phil Schiller indicated in interviews ahead of next week's WWDC. To encourage developers to sell their apps on a subscription basis, Apple plans to change the current 70/30 revenue-sharing structure.
New Samsung Fitness Trackers Have Music Built-In
June 8, 2016
Samsung last week unveiled its Gear Fit2 fitness band and Gear IconX earbud set. The Gear Fit2 will be available for $180 this Friday at major retailers. The IconX will hit shelves in the third quarter of this year. The Gear Fit2 has a built-in GPS and a heart rate monitor. The Gear IconX is a pair of Bluetooth earbuds that can track fitness information.
Uber Tosses Its Drivers a Few Bones
June 8, 2016
Facing growing pressure from labor unions and regulators across the U.S. and key overseas markets, Uber on Monday introduced a series of new apps and benefits for its core group of drivers. The goal is to make their working hours more productive and profitable. Among the new apps are Driver Destinations, which lets drivers restrict ride requests to their current routes.
Microsoft, Xiaomi Become Office Mates
June 1, 2016
Microsoft on Tuesday announced plans to sell 1,500 mobile technology patents to China-based Xiaomi, in a deal that will expand both companies' access to new markets. Microsoft's office apps will gain a stronger foothold in China, while Xiaomi's smartphones will gain a stronger global presence. The agreement calls for Xiaomi to ship Microsoft Office and Skype on its Android smartphones and tablets.
Pay TV Firms Eke Out Tiny Gains in Customer Satisfaction
June 1, 2016
After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to the ACSI Telecommunications Report 2016, released Wednesday. There was a 1.9 percent gain -- to 70.1 on a 100-point scale -- in satisfaction with pay TV services, Internet service providers, fixed-line telephone services, wireless phone services and mobile phone makers.
Report: Smartphone Ad Blockers Picking Up Steam
June 1, 2016
At least 419 million people around the world are blocking advertising on their smartphones, according to a report PageFair released Tuesday. Most of those people -- 408 million of them -- are using ad-blocking browsers, notes the report. The use of ad blockers doubled in 2015, and the use of mobile ad-blocking browsers increased 90 percent during the same year.
Coalition Wants FCC to Look Into Data Cap Exemptions
May 27, 2016
A coalition of technology companies and advocacy groups earlier this week wrote to the Federal Communications Commission, urging it to open a public investigation into zero-rating practices, in which mobile providers allow some video or music providers to be excluded from data caps. The group called on the FCC to examine the zero-rating practices to determine whether they harm competition.
Tiny HopperGo Neatly Stashes Loads of Mobile Entertainment
May 26, 2016
Dish Network continues to change the way we view recorded TV. It made location-shifting as easy as time-shifting via its Sling technology, and its Hopper let users transfer recordings to a mobile device. Now it has introduced another option for taking recorded content anywhere: the HopperGO, a compact DVR hard disk drive that lets users transfer content from a set-top box to the portable unit.
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What's your alarm level over cyberattacks on the Internet's infrastructure?
Red: A deadly cyberwar will occur -- It's when, not if.
Orange: A big one could be costly and threaten public safety.
Yellow: We need to improve cybersecurity at a faster pace.
Blue: Regional outages will become more frequent and more annoying.
Green: There's no way anyone could take out the entire Internet.