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Marketing Automation's Next Gig
April 24, 2014
If you aren't sold on marketing automation yet, there's another reason to consider it before you end up down two touchdowns with three minutes to play. We usually think of marketing in its traditional role of new customer outreach, which is good but no longer enough. Keep in mind that in today's zero-sum markets, your competition has not stopped marketing to your customers, so why should you?
Federal Initiative Aims to Spur Software Development
April 24, 2014
The allure of Big Data stems from the ability to use advanced technology to manage and manipulate huge amounts of information. Not only that, Big Data offers the opportunity for unlocking information not previously available, and even not previously knowable. However, the software required to underpin Big Data and related IT advances may not be up to the task.
Reading Into the Red Hat CentOS Deal
April 23, 2014
There was a somewhat quiet, cost-free acquisition of sorts in the Linux world earlier this year when Red Hat announced it was joining forces with Red Hat Enterprise Linux community clone CentOS. The move, which effectively brings organization, governance, backing and technology of CentOS under Red Hat's brim, is interesting for a few reasons.
inContact Rolls Out Feature-Rich Cloud Call Center Update
April 23, 2014
inContact has released its first cloud contact center software update for the year. Version 14.1 contains a new two-way SMS channel, more refined automated call-routing, deeper integration with Salesforce.com and Oracle, and new APIs that give enterprise users the ability to customize their own applications and do a deep dive into their data. The company currently is rolling out the new version.
Founder of Russian Social Media Says He Got the Boot
April 23, 2014
Pavel Durov, the founder of Russia's most popular social network site, claims he has been ousted by allies of President Vladimir Putin -- who went ahead and took over the site while they were at it. Durov, who ran the mega-popular VKontakte, had reportedly run afoul of the Russian government for refusing to heed requests to censor posts on the site.
Going Gold - IBM's Mainframe Turns 50
April 22, 2014
Longevity doesn't get much respect in the tech industry, partly due to new technologies regularly entering and dominating industries and commercial markets. However, cultural factors play a part, too. Much of IT's vibrancy results from the startup mindset and youthful employees who willingly embrace crushing 80-hour work weeks for a chance to become millionaires -- or billionaires.
Transcendence and Analytics: What If the End of Mankind as We Know It Were a Good Thing?
April 21, 2014
I saw the movie Transcendence last week, and it was an impressive telling of what might happen were we to achieve singularity. Given this is likely where AI research is taking us and that analytics is a major component to getting there, I not only recommend the movie as entertainment but also as a means to wrapping your head around what we must correct before we take that next big step.
Adobe's Open Source Tightrope Walk
April 19, 2014
Open source software continues to gain momentum -- but what is not growing is an open desire among individual software developers to port their commercial Windows wares to Linux. Open source support is not a mere in or out decision. Some software makers shape their business models to take advantage of open source support for some products but not others.
IT Providers Stew Over Big Data Privacy Regulation
April 18, 2014
With the emergence of the Big Data era, technology developers see major benefits in the ability to manage huge volumes of information. However, with an onslaught of data breaches such as the recent hacking of the Target retail chain, consumers and their representatives in government are increasingly nervous about bigger threats to privacy. The White House is conducting a review of the issue.
A Dream of America's Forefathers
April 18, 2014
Last week marked the 224th anniversary of the U.S. patent system, an institution designed and brought forth to promote progress in the fledgling nation. Despite its value for more than two centuries, that system is under attack. Until the late 18th Century, innovative colonists in the Americas relied on British-based patent laws to obtain colonial patents.
Smartphone Kill Switch Gets Breath of Life
April 16, 2014
CTIA and major mobile manufacturers, providers and operating system makers have entered a voluntary agreement to include antitheft measures in smartphones. The security and safety of mobile users is the top priority for the industry, according to CTIA, and the agreement is intended to protect consumers from smartphone theft while providing companies' with the ability to innovate.
FBI May Pick Out Your Face in a Crowd
April 16, 2014
The FBI is planning to have a fully operational facial recognition system in place by this summer and may be well on its way to reaching that goal. The system will be able to query a database of photos to identify individuals based on their appearance even if they do not have a criminal record, reported Jennifer Lynch, a senior staff attorney at the Electronic Frontier Foundation.
Twitter Tries to Defuse Turkey Controversy
April 15, 2014
Twitter has agreed to close some accounts in Turkey, but the two sides are still at loggerheads over allegations of tax evasion and whether or not Twitter must maintain a physical presence in the country. Twitter Vice President of Global Public Policy Colin Crowell led a delegation of sorts to address the country's multifaceted grievances with the social media site.
Desperately Seeking Linux Programmers
April 11, 2014
Help Wanted: computer programmers needed to code and maintain Linux systems. The Linux operating system and Linux servers are so widely used today that not enough Linux-trained coders and system techs exist. Software developers and enterprise IT departments have jobs but no takers. To fill this shortage, the Linux Foundation has partnered with edX to offer a free online course.
The Pace of Federal IT Innovation Requires Vendor Patience
April 11, 2014
Federal information technology managers are as intrigued as any other IT community by the potential benefits from IT innovations. However, many federal managers continue to face challenges in adopting innovative technologies. Lack of funding, employee skill gaps, and lack of organizational buy-in are the top three constraints that inhibit the use of new technologies.
The Cloud's Long Tail: Industry-Specific SaaS Solutions
April 11, 2014
A new wave of opportunities is emerging to create industry-specific Software as a Service and cloud computing vertical market solutions. A number of new examples of this phenomenon have crossed my radar over the past few weeks which clearly illustrate the long tail effect of the cloud. The most prominent recent example of SaaS verticalization has been Veeva's successful IPO.
Dropbox Reaches for Brass Ring With Photo-Sharing Carousel
April 10, 2014
Dropbox on Wednesday unveiled Carousel, a new app designed to function as a storage space for users' photos and videos. The Carousel app allows Dropbox users to organize, share and save photos from their Android or iOS phone as well as from Dropbox. Photos are sorted by event to allow for easy access to the files, and the app automatically backs up new photos or videos.
France Bans Mobile Phones During Cabinet Sessions
April 10, 2014
French President Francois Hollande has imposed a ban on mobile phones during cabinet sessions, forcing ministers to leave their devices at the door. The move is designed to help "focus on what we must do," a spokesperson said, and will ensure that government folk "talk and listen to what is said and will no longer be able to tap away at this magnificent tool."
Comcast Argues TWC Merger Would Level Playing Field
April 09, 2014
Comcast on Wednesday pulled out all the stops in a "public interest" statement on its proposed merger with Time Warner Cable, one day before it has to appear before the United States Senate Judiciary Committee on Capitol Hill for questioning about the deal. Hot buttons such as Net neutrality, consumer choice, better and lower-cost services for business, and competition were touched on.
Google Sees Glass in Businesses' Future
April 09, 2014
Google's smart eyeware, Glass, largely has been considered a diversion for gadget fans, but the company just announced a new program to encourage its use in the workplace. "Today, there are thousands of consumers out there enjoying Glass in ways that are both practical and inspirational," said a Google spokesperson. "We've also seen many in the enterprise world ... begin experimenting with Glass."

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