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Mobile Banking on a Tear, Says Fed
March 27, 2015
The Federal Reserve Board has released its fourth annual study of consumers' mobile commerce behaviors. The report shows a continued boom in banking on mobile phones and other devices rather than at a teller desk. Central to the report's findings is the growing number of "banked" consumers -- those with full access to bank services -- who also use a smartphone.
Amazon Fires 1st Shot in Storage Price War
March 27, 2015
Amazon on Thursday announced two new plans for unlimited storage in its Cloud Drive service. The Unlimited Photos plan includes 5 GB of additional storage for videos or other documents and files. It costs $11.99 per year. The Unlimited Everything option provides limitless cloud storage of photos, videos, movies, music and files for $59.99 per year. Both plans come with a free three-month trial.
FTC Blasts WSJ's 'Misleading Narrative' on Google
March 26, 2015
FTC Chairwoman Edith Ramirez, along with Commissioners Julie Brill and Maureen Ohlausen, on Wednesday released a statement reaffirming the agency's decision not to prosecute Google over its search practices, and insisting it was in line with the recommendations of the FTC's staff. The statement refutes "recent press reports" suggesting Google got special treatment due to its political influence.
Time's Up for Legacy ERP
March 26, 2015
It takes prodigious amounts of cash to launch a company these days and that's especially true when trying to insert a new idea like cloud ERP into the collective consciousness. FinancialForce today announced a financing round of $110 million from lead investor Technology Crossover Ventures, and Salesforce Ventures, which is Salesforce's corporate investment group.
FAA's Sluggish Pace Frustrates Amazon's Drone Ambitions
March 25, 2015
For one brief shining moment, it appeared that Amazon and the FAA were in concert on outdoor drone testing in the U.S., but in testimony before a Senate subcommittee hearing held Tuesday, Amazon put paid to that notion. Although the FAA last week granted Amazon permission to conduct outdoor tests, the unmanned aircraft system covered by the authorization is no longer in use.
Docker's No Flash in the Pan
March 24, 2015
Docker -- the open source application container technology that has drawn broad interest from the enterprise IT industry -- recently marked its second birthday. Judging by its growth and traction thus far, and the example set by such open source projects as Linux, Hadoop, Android, OpenStack and Cloud Foundry, expect big things from this young open source software project and community.
Obama Lauds STEM Progress at White House Science Fair
March 24, 2015
President Obama on Monday announced $240 million in new pledges from private businesses, schools and foundations across the country for STEM -- science, technology, engineering and math -- education. The president also announced that a national goal set four years ago to provide 98 percent of Americans with high-speed wireless Internet has been reached ahead of schedule.
The Big Implications of the Google, FTC Antitrust Scandal
March 23, 2015
A 160-page report that was far more complete than the FTC no doubt wanted last week was leaked to the media, clearly showcasing that the FTC staff recommended action against Google for anticompetitive practices. The FTC commissioners then decided to let Google off the hook, apparently because it made some minor changes. That move gave the impression that the FTC was effectively in Google's pocket.
Quosal Lets Salespeople Add Video Spiels to Quotes
March 20, 2015
Quosal has announced a new feature that lets salespeople record a personal explanatory video to go with their quotes and proposals. Videos can be posted directly to Quosal's proprietary Order Porter purchasing experience for clients. "If the video can take the load off of having to read all of a proposal -- or, more likely, explain some gray areas -- then great," said analyst Denis Pombriant.
Feds Put Big Money Into IT Innovations
March 18, 2015
The U.S. government spends tens of billions of dollars each year just to make sure that computer and data processing systems keep functioning on a day-to-day basis. With so much investment allocated for operations and maintenance of legacy systems, it makes sense that far fewer dollars are available for cutting-edge information technology investment -- also known as "DME" spending.
Importance of a System
March 18, 2015
I was telling a friend recently about some of the ideas in my book, Solve for the Customer. He was interested in my belief that customer science has evolved from a general emphasis on process in business, especially in the back office. His company does a lot to ensure that its customers are happy and loyal, because their business involves long-term relationships and agreements that renew for many years at a time.
Survey: Surveillance Is Fine as Long as It's Not on Me
March 16, 2015
Growing concern over privacy in cyberspace has people changing their online behavior. Nearly 90 percent of 475 adults recently surveyed said they were aware of government surveillance programs targeting Internet users, the Pew Research Center found. Large numbers of adults supported monitoring programs aimed at others -- from terrorists to political leaders -- but opposed spying on U.S. citizens.
Banks' Arbitration Clauses May Hurt Consumers: Report
March 16, 2015
Tens of millions of American consumers use consumer financial products or services governed by predispute arbitration clauses that may put them at an unfair disadvantage, suggests a CFPB report released last week. In some cases, the arbitration clauses are mandatory. Larger banks often include arbitration clauses in their consumer checking account and credit card contracts.
FTC Goes to Bat for Duped DirecTV Customers
March 16, 2015
The Federal Trade Commission last week charged DirecTV with deceptive advertising practices in a complaint filed in the United States District Court for the Northern District of California, San Francisco Division. DirecTV, which has been in discussions over a potential merger with AT&T, currently has more than 20 million subscribers across the United States.
Lawsuit Challenges NSA Internet Dragnets
March 13, 2015
The ACLU earlier this week filed a lawsuit seeking to stop the NSA from indiscriminately snooping on U.S. Internet traffic. Using a technique called "upstream" surveillance, the NSA does a spinal tap of the Internet's U.S. backbone, which carries the communications of millions of Americans, the ACLU explained in its complaint filed with a federal district court in Maryland.
FCC Drops Net Neutrality Rules on Dissection Table
March 12, 2015
The U.S. Federal Communications Commission has released the final version of its controversial open Internet rules. In the introduction to the some 400 pages of new rules, which cover both wired and wireless broadband, the commission stated its "carefully tailored rules" would prevent specific practices that are harmful to Internet openness, such as blocking, throttling and paid prioritization.
The CIA Has Been Hacking iOS for Years: Report
March 12, 2015
The CIA for years has been working to break iOS security, according to a report published Tuesday. The allegations are based on documents provided by NSA whistle-blower Edward Snowden. Researchers working with the CIA have presented their tactics and achievements at Trusted Computing Base Jamborees, secret annual gatherings that have been going on for nearly a decade.
Google Casts Nearline to Lure Cloud Customers
March 11, 2015
Google on Wednesday launched Nearline Storage, the latest addition to the Google Cloud Platform. Nearline seeks to reel in enterprises to the wider Google Cloud Platform with the promise of low-cost, low-latency storage for limitless amounts of data. Nearline has all of the benefits of offline, or "cold," storage, but the data it houses is available in a matter of seconds instead of hours.
Security Experts Rap Clinton's Email Practices
March 11, 2015
Former Secretary of State Hillary Clinton is in hot water over her use of a private email server to handle emails for official business. The practice was very risky cybersecurity behavior for everyone involved, critics have alleged. In taking her mail outside the State Department's systems, Clinton appears to have turned up her nose at the agency's rules.
Record Systems as Deal Savers
March 11, 2015
Transaction systems have all the fun but systems of record do all of the work; at least it seems that way. Maybe you've never thought of it this way but unless both kinds of systems are working well -- and working together -- your results will suffer. Record systems can tell you what happened, but by themselves they don't bring in business.
Proposed 2016 Federal Budget Plumps IT Spending by $2B
March 11, 2015
The U.S. government will increase IT spending for the third year in a row, if the Obama administration's proposed 2016 fiscal year budget passes. The 2016 budget request includes civilian agency IT spending at $49.1 billion and defense IT expenditures at $37.3 billion. The 2016 total of $86.4 billion is about $2 billion more than for 2015, and it is more than double the amount spent in 2001.
Schumer to FAA: Straighten Up Cybersecurity and Fly Right
March 10, 2015
The United States Federal Aviation Administration should implement cybersecurity upgrades recommended by the U.S. Government Accountability Office immediately, or risk hackers taking over its computer systems, Sen. Charles Schumer, D-N.Y., has warned. The GAO last week released a report that found significant security control weaknesses in the FAA's computer systems.
Private, Public Teamwork Needed to Fight ISIS on Twitter: Report
March 09, 2015
Social media firms should team up with the U.S. government to work out appropriate responses to extremism on their sites, recommends a Brookings Institution report. J.M. Berger and Jonathon Morgan last year launched a study to define and describe the population of ISIS supporters on Twitter. They found that ISIS ramped up efforts on Twitter following the suspension of many supporters' accounts.
RHEL 7 Atomic Host Bolsters Container Security
March 09, 2015
Red Hat last week made Red Hat Enterprise Linux 7 Atomic Host generally available, following a four-month live beta test. "The beta release was very successful," said Lars Herrmann, senior director of product strategy at Red Hat. Feedback from customers and partners "helped us refine several features and tools" for the GA version. Atomic Host is a lean OS designed to run Docker containers.

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Are you looking forward to self-driving cars?
You bet -- I'd love to have a built-in chauffeur.
Yes -- self-driving cars will save lives.
Kind of -- I'd like some self-driving features, like parking.
No -- self-driving cars are too dangerous.
No -- I don't want to give up another freedom.
Absolutely not -- I saw Terminator and I'm not letting some robot take me for a ride!
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