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SAP's New Jam Communities Promise Stickier Customer Experience
October 23, 2015
SAP this week released SAP Jam Communities edition for Hybris, which delivers real-time product and service information to customers on company websites. The software can display personally relevant recommendations and reviews directly to customers in e-commerce stores. In essence, it lets companies embed access to relevant material and include a buy button in online customer community pages.
Federal Investment in Big Data Applications Heads for Liftoff
October 22, 2015
U.S. government agencies appear to have gotten the memo: Big data is good for you. The acquisition, storage, processing and management of large chunks of information will drive the use of big data technologies, according to a survey of federal IT managers. To accomplish those goals, federal IT managers increasingly are seeking the support of the private sector.
Salesforce's Message to Europe
October 21, 2015
Salesforce last week said it would invest $100 million in emerging sales force partners in Europe. The company previously announced a similar program for the Americas, and it hopes to discover valuable new companies and business solutions. Paul Greenberg and the team at CRM Idol have been doing the same thing -- trying to discover interesting emerging companies in the CRM space.
Report: Cybersecurity Pact Fails to Deter Chinese Hackers
October 20, 2015
The cybersecurity pact the U.S. and China agreed to last month apparently has not stopped Chinese hackers from trying to steal intellectual property from U.S. companies. "Over the last three weeks, CrowdStrike Falcon platform has detected and prevented a number of intrusions into our customers' systems from actors we have affiliated with the Chinese government," said CTO Dmitri Alperovitch.
EU Court Decision Threatens US Cloud Dominance
October 16, 2015
Edward Snowden's legacy gained another chapter last week when the European Court of Justice rejected an agreement that created a Safe Harbor for U.S. companies handling personal data of overseas citizens. In essence, the agreement provided that a U.S. company's word that it had adequate privacy safeguards in place was all that was needed to permit overseas personal data transfers.
Salesforce Investors Applaud European Startup Plans
October 15, 2015
Shares of Salesforce were up Thursday as it gained momentum from investors cheering on its plans to invest $100 million into European startup firms. The company on Tuesday announced that its Salesforce Ventures unit had allocated $100 million to fund startups in the European market and improve customer service in the region. Salesforce already has partnerships with a number of European firms.
ONOS Project Gets Linux Foundation Bump
October 15, 2015
The Linux Foundation has announced a strategic partnership with ON.Lab and its ONOS project community to develop open source network services. They will build infrastructure for software-defined networking and network function virtualization technology. The foundation will provide its global reach, experience and infrastructure to seed ONOS' growing community.
Federal Agencies Warming Up to Big Data
October 15, 2015
It just makes too much sense. Big government can function much better if government agencies take advantage of the benefits of big data technologies. Given the perception that governments operate on a bias favoring the status quo, it may come as a surprise that U.S. government agencies are slowly but surely embracing the adoption of big data innovations.
Apple News Goes Dark in China
October 13, 2015
Apple recently disabled its Apple News app for users in China, according to multiple reports triggered by software developer Larry Salibra's alerts last week. Although Apple is mum on the subject, users based in China have begun complaining on the Internet about the News app being unavailable there. Salibra could not connect to the News app, and he couldn't read previously downloaded content.
Southwest Heaves Sigh of Relief as Customer Service Returns to Normal
October 13, 2015
Southwest Airlines on Monday announced it was operating on a normal schedule after technical problems delayed hundreds of flights on Sunday. A computer glitch related to the technical systems that powered its customer service operations -- specifically in its reservation system -- apparently was to blame. Southwest teams worked throughout the night to solve the problem, the airline said.
Dell, EMC Merger Creates Storage Behemoth
October 12, 2015
Dell on Monday announced it would acquire EMC in a deal valued at $67 billion, maintaining VMware as a publicly traded company. EMC shareholders will get $24.05 per share in cash, as well as 0.111 shares of new tracking stock per share of EMC linked to the company's economic interest in the VMware business. EMC owns 80 percent of VMware. VMware share prices fell following the announcement.
Amazon Casts Its Net on the Internet of Things
October 9, 2015
Amazon on Thursday leapt into the Internet of Things market with the announcement of its AWS IoT platform. AWS IoT lets devices -- ranging from cars and turbines to sensor grids and light bulbs -- connect to services from Amazon Web Services. That in turn allows companies to store, process, analyze and act on the mountains of data generated by connected devices.
At the Heart of OpenStack Evolution
October 8, 2015
There is little question regarding the prevalence and significance of open source software in enterprise IT, but one of the best places to more deeply examine how open source software fits into today's enterprise IT landscape is the OpenStack cloud software and project. It has come to represent the primary open source cloud in the market, considered alongside rivals such as Amazon and VMware.
EU Data Transfer Ruling Leaves Tech Companies in Quandary
October 6, 2015
Europe's highest court has ruled that a 15-year-old agreement regulating electronic data transfers with the U.S. was invalid, potentially striking a blow to thousands of U.S. technology companies that rely on a uniform legal standard do business overseas. The European Court of Justice ruled that the U.S. Safe Harbor agreement was inadequate to protect the privacy rights of ordinary citizens.
Adobe Lays Out a Feast at Its MAX Picnic
October 6, 2015
Adobe raised the curtain on two mobile apps and a basket of product upgrades at its MAX conference in Los Angeles. Both new apps -- Photoshop Fix and Capture CC -- are free, but they initially will be available only to users of Apple's mobile devices. Photoshop Fix includes some commonly used Photoshop features -- exposure, contrast and saturation control, as well as object and blemish removal.
Federal Cybersecurity Performance Gets Mixed Reviews
October 6, 2015
The spectacular database breach that affected nearly 21 million people highlighted the continuing vulnerability of U.S. government information technology systems, despite the expenditure of billions each year on cybersecurity. The breach resulted in the departure of the head of the agency and triggered widespread questioning about the adequacy of federal IT security by members of Congress.
Cloud Consulting Acquisitions Accelerate
October 2, 2015
The recent flurry of consulting company acquisitions focused on cloud computing is another clear indication of the accelerating shift of IT systems and enterprise applications to Software as a Service, Platform as a Service and Infrastructure as a Service alternatives. IT and business decision-makers are no longer asking why they should move to the cloud.
Microsoft Pushes Deeper Into Linux, Containers, IoT
October 1, 2015
Microsoft announced a slew of corporate cloud solutions at Tuesday's AzureCon. "The value for IoT is in control, data collection and analysis, and Microsoft is apparently building a cloud service that can do all three, and wrapping it with enterprise-level security," said Rob Enderle, principal analyst at the Enderle Group. Microsoft also announced a new open Azure Container Service.
Linux Foundation's Open Source R&D Worth $5B
September 30, 2015
The Linux Foundation has released a white paper that puts the estimated value of development R&D costs of its Collaborative Projects at $5 billion. The foundation has provided independent funding for the collaborative software projects since 2008 to fuel innovation across industries and ecosystems. Open source is changing the world in which we live, according to the report.
Vertical Ventures
September 29, 2015
I'm always looking for emerging trends at Dreamforce, the kinds of things that are hiding in plain sight. They might never amount to much, but given that it's Dreamforce, many likely will bloom. A case in point is the emergence of vertical market CRM. Its time is now because application development tools have become so good, and because customers need fast, budget-friendly deployments.
OPM's Latest Bad News: 5.6 Million Fingerprints Lifted
September 25, 2015
The Office of Personnel Management on Wednesday revealed that the hackers who penetrated its records system stole 5.6 million fingerprints of federal employees -- five times the 1.1 million originally reported. The cyberattack, which came to light this spring, compromised the Social Security numbers and other sensitive information of 21.5 million people.
Feds Award $500M Credit-Monitoring Contract Following OPM Breach
September 23, 2015
The U.S. government spends millions of dollars on IT systems designed to prevent cybersecurity attacks, but they still occur. Government agencies are hopeful that the learning curve will improve dramatically, and breaches will be reduced. In the meantime, what happens to people affected by a breach after an attack succeeds? This year, the OPM was hit with one of the biggest hack attacks ever.
Exploding Chip Could Thwart Cyberthieves
September 22, 2015
Researchers at Xerox PARC have developed a self-destructing mechanism for microchips embedded on a hardened glass surface. The glass can self-destruct upon command and could be used to secure personal data such as health and banking records. It also can be used to destroy encryption keys stored on memory chips in standard consumer, enterprise and government electronic devices.
Internet of Things Makes Enterprise Headway
September 22, 2015
The Internet of Things is poised to soar in the enterprise, a new survey from IDC indicates, with the planning stage rapidly shifting to deployment. Nearly 73 percent of about 2,500 respondents to the firm's IoT Decision Maker Survey said they already had deployed IoT solutions or would do so within the next year, the firm reported Tuesday. The survey respondents came from 15 countries.
Dreamforce and Then Some
September 21, 2015
What a difference a decade makes. Ten years ago, the booths on the Dreamforce show floor were little more than outposts for widget-makers. Fast-forward to Dreamforce 2015, and one is struck by the number, variety, and size of the partner community. That's only part of the story, though. Often out of sight is the sizable display of talent that has consolidated around Salesforce.
Tests, Lies and Volkswagen
September 21, 2015
German automaker Volkswagen on Sunday admitted that it installed software that doctored the pollution tests for diesel vehicles sold in the United States. Volkswagen stock, which is listed in Europe, fell more than 20 percent Monday morning on the announcement. The company apparently was concerned that meeting the federal emissions standards would require it to degrade the vehicles' engines.
Carly Fiorina vs. Donald Trump: The Fascinating Difference
September 21, 2015
Watching the Republican debates has been a fascinating experience, because I started following Carly Fiorina when she first took over HP. I thought then and I still think that Steve Jobs was the only one to match her on-stage presence and skill set. History has proven her assertion that it was HP's board, not it's CEO, that was the primary problem that needed to be fixed while she was there.
Microsoft Rolls Its Own Linux Distro
September 19, 2015
Microsoft on Thursday announced that it is building its own Linux distribution to manage cloud networks. Through the Azure Cloud Switch, or ACS, Microsoft aims to help network operators rapidly add the network features they need, while avoiding changes that would increase risk and complexity, said Kamala Subramaniam, principal architect for Azure Networking.
The Unsinkable Kim Dotcom?
September 18, 2015
Someone perhaps even more flamboyant than Donald Trump may be getting involved in the U.S. presidential race -- and not on the Republican side. Notorious Internet entrepreneur Kim Dotcom is not running for office, but as his extradition case heats up in New Zealand, a possible Democratic candidate for the presidency -- mild-mannered Harvard law professor Lawrence Lessig -- has come to his defense.
NYC Schools to Teach Kids to Code
September 17, 2015
New York Mayor Bill de Blasio has announced his computer learning initiative, requiring that every student in the city's public schools be exposed to computer literacy training at every grade level within 10 years. The program will cost some $81 million over the next decade. The mayor expects to receive at least half of that from private sources, including the initiative's founding partners.
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Should social media sites be held accountable for terrorists' communications?
Yes -- They are providing a platform to facilitate murder and mayhem.
Yes -- Everything must be done to protect society from danger.
Maybe -- I'm not sure they have the technological capability to stop them.
Maybe -- I'm not convinced terrorists are using them for serious plotting.
No -- Authorities should monitor social networks to gather intelligence.
No -- Social networks are no different than phone carriers or mail services.