Friday - May 2, 2008
How can smaller employers contend in today's competitive hiring market? By offering employees what large organizations often can't: a say in how the business is run and the freedom to explore and take risks. The key is getting employees invested in the organization's success at a deep level -- creating a sense of ownership that isn't quickly forfeited when other offers come. This message couldn't be timelier. There are plenty of reports that warn of an IT worker shortage.
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Sunday - April 27, 2008
Look closely at any effective customer relationship management strategy. Look beyond the technology, beyond the hype, and what will you see? What you'll see is a company that knows how to effectively communicate with its customers. Ask yourself, "What do CRM solutions actually do?" To put it very simply, they collect and manage customer information.
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Friday - April 25, 2008
Have you seen the recent television commercial that shows the Pentagon and says, "This building gets attacked 3 million times a day." The sad news is that it's true. Cyber-warfare and cyber-attacks have now become a reality. Ever consider how your business would be impacted if the Internet went away for an hour, a day or an even a longer period of time?
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Wednesday - April 23, 2008
Web application vulnerabilities put critical business applications and back-end databases at risk from attack, theft and fraud. The Payment Card Industry Data Security Standard, which recognizes the threat Web application vulnerabilities pose to credit card data, allows organizations to choose between two mitigation techniques.
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Saturday - April 19, 2008
I recently got a chance to speak with Jim Smith, vice president and general manager of Avaya's customer service applications division, about Avaya's launch of the Communication Manager 5.0 solution, which the company has positioned as a more cost-efficient and reliable way to implement end-to-end SIP in the contact center.
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Friday - April 18, 2008
Ever heard that story about the mother who lifted the car off of her son? I thought it was an urban legend until I looked it up. But apparently it's true: In 1982, Angela Cavallo saw her son being crushed by a 1964 Impala. Seeing that happen brought Angela to a state of panic so severe that she temporarily gained superhuman strength -- enough strength necessary to lift the car off her son.
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Wednesday - April 2, 2008
Early adopters are typically characterized as progressive risk-takers who have little to lose and much to gain. Following this logic, it makes perfect sense that within this crowd we find bot herders -- hackers who control a large number of compromised PCs for malicious purposes. Yet it's unsettling that these unsavory characters are using some of the industry's most promising technologies to further their criminal agendas.
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Friday - March 21, 2008
Have you seen that movie "Groundhog Day?" You probably have, but on the off chance that you missed it, it's the movie where Bill Murray's character -- who's kind of a jerk -- wakes up every morning to find that it's the same day over and over again. It's a great movie, but I'm not actually calling your attention to it to recommend watching it. Instead, I'm bringing it up because it makes a great metaphor for IT audit.
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Monday - March 17, 2008
While IT journalists debate whether or not 2008 will indeed be "the year of virtualization," an October 2007 report from Gartner named "Virtualization 2.0" one of the top ten strategic technologies for 2008. There is no doubt that recent years have seen a steady increase in enterprises adopting server virtualization.
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Saturday - March 15, 2008
The word "footprint" has gained a lot of currency of late, particularly when talking about carbon consumption and emissions, but also within the IT world. Seen in its original and primary form, a footprint contains lots of information about the identity and nature of the beast that made it.
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Monday - February 4, 2008
In 2005, notebook computers accounted for 50.1 percent of all computer sales. In 2006, shelf space for notebooks increased 44 percent while desktop shelf space went down by 23 percent. What does this have to do with a data center? Everything. At Journyx, where I manage IT, we presently have about 25 employees. Of those, 11 have laptops issued to them as their primary machine.
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