Friday - May 2, 2008
How can smaller employers contend in today's competitive hiring market? By offering employees what large organizations often can't: a say in how the business is run and the freedom to explore and take risks. The key is getting employees invested in the organization's success at a deep level -- creating a sense of ownership that isn't quickly forfeited when other offers come. This message couldn't be timelier. There are plenty of reports that warn of an IT worker shortage.
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Sunday - April 27, 2008
Look closely at any effective customer relationship management strategy. Look beyond the technology, beyond the hype, and what will you see? What you'll see is a company that knows how to effectively communicate with its customers. Ask yourself, "What do CRM solutions actually do?" To put it very simply, they collect and manage customer information.
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Friday - April 25, 2008
Have you seen the recent television commercial that shows the Pentagon and says, "This building gets attacked 3 million times a day." The sad news is that it's true. Cyber-warfare and cyber-attacks have now become a reality. Ever consider how your business would be impacted if the Internet went away for an hour, a day or an even a longer period of time?
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Wednesday - April 23, 2008
Web application vulnerabilities put critical business applications and back-end databases at risk from attack, theft and fraud. The Payment Card Industry Data Security Standard, which recognizes the threat Web application vulnerabilities pose to credit card data, allows organizations to choose between two mitigation techniques.
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Saturday - April 19, 2008
I recently got a chance to speak with Jim Smith, vice president and general manager of Avaya's customer service applications division, about Avaya's launch of the Communication Manager 5.0 solution, which the company has positioned as a more cost-efficient and reliable way to implement end-to-end SIP in the contact center.
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Friday - April 18, 2008
Ever heard that story about the mother who lifted the car off of her son? I thought it was an urban legend until I looked it up. But apparently it's true: In 1982, Angela Cavallo saw her son being crushed by a 1964 Impala. Seeing that happen brought Angela to a state of panic so severe that she temporarily gained superhuman strength -- enough strength necessary to lift the car off her son.
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Thursday - April 10, 2008
In technology, the hot jobs aren't always in starting an Internet company from scratch or designing the slimmest laptop. In mainframe computing, an almost-forgotten corner of corporate information technology departments, demand is growing for a new generation of professionals who can manage these complex systems.
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Wednesday - April 2, 2008
Early adopters are typically characterized as progressive risk-takers who have little to lose and much to gain. Following this logic, it makes perfect sense that within this crowd we find bot herders -- hackers who control a large number of compromised PCs for malicious purposes. Yet it's unsettling that these unsavory characters are using some of the industry's most promising technologies to further their criminal agendas.
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Monday - March 31, 2008
North American manufacturers have faced years of intense, globalized competition. This onslaught compelled them to modernize their manufacturing processes to compete effectively. The result has been that many plants have become models of efficiency and agility. This modernization allowed manufacturers to more quickly adjust production to address shifts in demand and business goals.
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Saturday - March 29, 2008
For job-searching college seniors, the weeks before graduation are sometimes spent retouching resumes, suiting up for interviews and nervously awaiting offers. Brian Tajo, however, is sitting pretty. The Virginia Beach native, one of 105 seniors graduating with a degree in business information technology, has already scored a job with IBM Global Services.
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Friday - March 21, 2008
Have you seen that movie "Groundhog Day?" You probably have, but on the off chance that you missed it, it's the movie where Bill Murray's character -- who's kind of a jerk -- wakes up every morning to find that it's the same day over and over again. It's a great movie, but I'm not actually calling your attention to it to recommend watching it. Instead, I'm bringing it up because it makes a great metaphor for IT audit.
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