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Cyber Monday Is Bigger Than One Day
November 28, 2016
Although online retailers on Monday offered deals to jumpstart the online holiday shopping season, Cyber Monday as a one-day event could be losing some of its attraction. Many retailers jumped the gun, and have been offering special online deals for days. Cyber Monday in recent years has ranked as the third largest holiday shopping day, following Super Saturday and Black Friday.
Black Friday's $9B Weekend Haul Shatters Records
November 28, 2016
Shoppers came out in droves over the Black Friday weekend, spending a record $9.36 billion, a 16.4 percent increase from a year ago, according to Adobe Digital Insights. Black Friday sales hit a new record of $3.34 billion, a 21 percent jump from a year ago. This was the first-ever Black Friday with sales exceeding $3 billion. Thanksgiving Day sales were up 11.5 percent from a year ago.
Cyber Grinches Could Disrupt Holidays' Biggest Shopping Weekend
November 23, 2016
Recent high-profile distributed denial of service attacks on the Internet's infrastructure and an investigative journalist's website have spiked concerns over possible disruptions of traffic during the biggest online shopping weekend of the year. Online spending last year exceeded $5.8 billion on Black Friday and Cyber Monday, according to Adobe, and that figure is expected to go up this year.
Black Friday Shoppers Hungry for New Experiences, New Tech
November 22, 2016
Many consumers will rush to shopping malls and give their mobile devices a workout later this week. Fifty-nine percent of the U.S. population, or 137.4 million shoppers, is expected to hunt for bargains over Black Friday weekend, according to new survey from the National Retail Federation. The figures are up slightly from 58.7 percent, or 135.8 million shoppers, a year ago.
Facebook Cuts Ribbon on New Online Marketplace
October 4, 2016
Facebook on Monday announced Marketplace, a new mobile app that facilitates buying and selling between peers. Marketplace allows members of a community to discover, buy and sell items, noted Facebook Product Management Director Mary Ku. The service is scheduled for rollout this week in the United States, UK, Australia and New Zealand. Users can access Marketplace by tapping a shopping icon at the bottom of the Facebook mobile app.
Amazon, Walmart Gear Up for Summer E-Commerce Throwdown
July 1, 2016
It's summer, and Walmart and Amazon are celebrating by escalating their e-commerce competition. Amazon has announced it will hold its second annual Prime Day on July 12. A shopping day for Amazon Prime members worldwide, it is billed as the biggest global Amazon event ever. The company will offer more than 100,000 bargains, with new deals popping up at five minute intervals throughout the day.
Apple to Boost App Store Money-Making Opportunities
June 9, 2016
Apple is planning a major overhaul of its App Store, including the introduction of a new subscription model for developers and the implementation of a paid search ad program, SVP Phil Schiller indicated in interviews ahead of next week's WWDC. To encourage developers to sell their apps on a subscription basis, Apple plans to change the current 70/30 revenue-sharing structure.
Apple Partners With SAP for Mobile App Dev
May 11, 2016
Apple and SAP last week announced an agreement to create applications for the iPhone and iPad using SAP's HANA data management platform as well as an iOS software development kit and training academy for outside developers and customers. The move marks Apple's latest attempt to break through to the enterprise market and comes at a challenging time for the iPhone and sluggish sales for tablets.
Get Ready for the Mobile Pay Explosion
April 29, 2016
Who is leading the mobile payment race? There are several players competing today. PayPal started the revolution 15 years ago, and Apple Pay, Android Pay and Samsung Pay have joined the fray. Many newcomers are entering this space on a regular basis. The traditional money space has undergone change with innovations like debit cards and ATM machines, although they took a while to catch on.
Treasury Department Examines Internet's Impact on Finance System
April 25, 2016
Information technology -- especially the Internet -- can have a positive impact on the U.S. financial system. Used improperly, however, such tools can wreak havoc on the financial sector and consumers. The Office of the Comptroller of the Currency, a unit of the U.S. Department of the Treasury, has launched an initiative on the future of e-commerce finance in light of technology innovation.
Crafting an Online Strategy, Part 3: How to Get Paid for Your Wares
April 21, 2016
If you're just starting to sell your crafts or other handmade items online, one of the first decisions you'll need to make is how to accept customer payments. There are a variety of choices for payment processing, and many crafters use several. The methods you choose will depend on the needs of your business and your customers. One of the most common payment methods for small businesses is PayPal.
Chatbots Drive Shopify's Kit CRM Deal
April 15, 2016
Shopify on Wednesday announced that it has agreed to purchase Kit CRM, whose Kit chatbot automatically sends out marketing text messages for online stores. It also lets businesses run targeted ads on Facebook and Instagram, make recommendations based on store activities, post on social media and use functionality provided by other social media apps, Shopify CMO Craig Miller said.
E2E Encryption Could Make WhatsApp a Spam Magnet
April 15, 2016
Facebook's WhatsApp last week announced it would roll out end-to-end encryption for its users, but the move could make the service more attractive to spammers. While encryption can safeguard information from data thieves, it also can block data protectors. The policy "will not stop the growth of spam on the platform and could make the problem worse," AdaptiveMobile's Simeon Coney said.
Facebook Plots Secret Chat for Messenger
April 1, 2016
Facebook has been working on mobile pay and secret chat features for its Messenger app, according to a report published this week, based on clues found in extracted software code on Messenger for iPhone. Commands embedded in the software hint at secret conversations, similar to what's found in WhatsApp, and commands to pay in person and pay in Messenger when picking up an item.
Amazon May Let You Pay With a Wink and a Nod
March 16, 2016
Amazon has applied for a patent for selfie-based authentication for online purchases, according to a patent application published last week. Using the technology, a prospective purchaser would take a selfie, and the image would be authenticated against an image database using facial recognition software. The buyer then would perform an action to verify that the image is of a live human being.
Google's Hands Free Puts Your Money Where Your Mouth Is
March 3, 2016
Google on Wednesday announced that it has begun testing an app dubbed "Hands Free," which lets Android and iOS smartphone users make purchases via their devices without taking them out of their pockets or purses. Early adopters in Silicon Valley can use the system at some McDonald's, Papa John's and other eateries. The app offers connectivity via Bluetooth Low Energy, WiFi and location services.
MasterCard Will Put Selfies to Work for Authentication
February 23, 2016
MasterCard on Monday announced facial recognition and fingerprint technology that essentially would allow customers to take selfies to help authenticate their identity when engaged in mobile shopping. The rollout, which is planned for this summer in the U.S., Canada and part of Europe, follows a pilot of biometrics by MasterCard and International Card Services with Dutch participants.
Apple Pencils In March 15 for 4-Inch iPhone Launch
February 4, 2016
Apple is planning an event to unveil a refresh of its iPhone 5s and its Apple Watch, as well as to introduce a new version of its iPad Air, according to a Tuesday report. However, the event date could change, or the company could opt for an online announcement. The 4-inch Phone 5se reportedly will look similar to the 5s and sell at the same price point: $450.
The Gears of E-Commerce
January 26, 2016
As the U.S. retail industry puts another long holiday shopping season behind it, a few changes appear to be taking place. For one thing, it appears there's a new recipe for success. Growing a business requires more than setting up a fancy website, placing inventory into a warehouse, and engaging a service to make speedy deliveries. That's in part because customer expectations have changed.
Android Is Download King, but iOS Reigns Over Revenues
January 23, 2016
Worldwide downloads of Android apps in 2015 were double those for iOS, but revenues from iOS apps were nearly twice those of Android, according to an App Annie report released this week. First-time device owners in emerging markets drove the huge increase in Android downloads, researchers found. "This growth opens up avenues for publishers to create new markets," the report says.
Demandware Teams With eBay on Omnichannel E-Commerce Solution
January 19, 2016
Demandware and eBay Enterprise on Monday announced an alliance to develop a fully enabled omnichannel commerce solution that will provide integrated access to Demandware's Commerce Cloud platform and eBay Enterprise's suite of back-end and fulfillment technologies and services. The solution will let clients significantly reduce the complexity of managing their front- and back-end systems.
In the Shadow of the Amazon Prime Juggernaut
January 19, 2016
When Amazon launched Prime Day six months ago, skeptics came out in force to criticize what they considered Jeff Bezos' desperate ploy to add members to a club that appeared to be peaking in a saturated domestic market. Gimmick or not, Prime Day worked. Amazon sold more than 34.4 million items across eight countries where Prime was offered, and its Q3 profits defied just about all prior estimates.
iAd Shakeup May Be in the Works
January 15, 2016
Apple is phasing out its iAd sales team and moving toward an automated system, according to news reports this week. Then-CEO Steve Jobs launched iAd six years ago to provide an alternative to existing mobile advertising platforms, but it never caught fire. Under the new iAd platform, publishers reportedly will be more easily able to sell directly through the platform.
Apple Loses Track of News App Traffic
January 13, 2016
Apple this week revealed that technical difficulties with its News app have led the company to underestimate usage figures for the more than 100 publications offering content through the software. The company discovered an error in the app that's resulted in underestimating the number of readers using the software, according to Apple's Eddy Cue, who said the company is fixing the problem.
Apple Rings In 2016 With Record App Sales
January 7, 2016
Apple on Wednesday announced that customers spent a record $1.1 billion on apps and in-app purchases the during the holidays. Jan. 1 was the App Store's best day ever, with consumers spending about $144 million, the company said. Since 2008, the store has generated close to $40 billion in revenue for developers. Consumers spent more than $20 billion in the store last year.
Amazon Burns Through Previous Holiday Records
December 28, 2015
Amazon on Monday reported a record competition-shattering performance during the Christmas holiday, adding more than 3 million Amazon Prime members last week alone. Holiday sales of Prime devices more than doubled last year's record number, the company said. The Prime Now program, which offers free two-hour delivery in 20-cities across the country, broke records on Christmas Eve.
Apple, Samsung Cut Mobile Payment Inroads in China
December 22, 2015
Apple and Samsung last week announced separate mobile payment partnerships with China UnionPay, the only domestic bank card network in the People's Republic of China. China UnionPay cardholders will be able to utilize Apple Pay and Samsung Pay via a mobile device. Both services will begin early next year, pending approval and certification from regulators.
Cook Rearranges Apple's Executive Suite
December 18, 2015
Apple on Thursday announced some personnel moves that suggest CEO Tim Cook's future vision for the company. He named Jeff Williams chief operating officer, elevated Johny Srouji to senior vice president, broadened the powers of Senior Vice President of Worldwide Marketing Phil Schiller, and added Tor Myhren as vice president of marketing communications.
Mozilla Launches Free Ad Blocker for iOS 9
December 9, 2015
Mozilla on Monday launched Focus by Firefox, a free ad blocker for Safari users on iOS 9. It lets users block the same trackers blocked by Private Browsing with Tracking Protection in Firefox for the Windows, Mac, Linux and Android platforms. The protection is based on Disconnect's open source block list. Focus by Firefox doesn't work with Firefox.
Gadget Gives Passwords Pocket Protectors
December 9, 2015
Denis Clermont and Jérôme Jadot last month launched a Kickstarter campaign for the OdyOne digital identity manager. As much as many Web travelers and security experts would like usernames and passwords to disappear from use, the pesky credentials aren't going away anytime soon. That's why password managers are seen as a way to make the best of a bad situation.
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