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Tech Advances Will Give Aging Baby Boomers More Independence
October 01, 2014
The U.S. is facing a retirement wave; 76 million Baby Boomers are beginning to hit the 65-year-old mark. By 2025, the number of people between 65 and 85 will account for 16.6 percent of the population. In the U.S., the elderly prefer aging in their own home, but it can be risky. Connectivity and technology advances are enabling more sophisticated devices and tools to help consumers and caretakers.
Facebook Launches Atlas to Shoulder the Whole Digital-Advertising World
September 29, 2014
Facebook on Monday announced Atlas, a rebuilt ad platform that gives marketers access to its vast troves of user data and helps them direct highly targeted ads across the Web. "Atlas delivers people-based marketing, helping marketers reach real people across devices, platforms and publishers," explained Erik Johnson, head of the new Facebook service.
BlackBerry Flashes Passport to the Future
September 24, 2014
BlackBerry on Wednesday officially launched its new square form factor smartphone, the Passport. This new handset has the size and shape of most national passports, which the company dubbed the "international symbol of mobility." The Passport is now available for $599 in an unlocked version, or about $250 with a new contract. AT&T is the first U.S. carrier to offer the handset.
Hacker Gives Google a Hand With Chrome-Android Compatibility
September 23, 2014
An unplanned convergence of Android apps and the Chrome OS may be setting the stage for a wide-open cross-platform architecture that combines Android and Chrome. Freelance programmer Vlad Filippov, aka "Vladikoff," discovered a way around Google's limitations on its ARC, or App Runtime for Chrome, which is essentially a Chrome extension application programming interface.
Red Hat Slurps Up FeedHenry
September 19, 2014
Red Hat has inked a deal to acquire FeedHenry as part of a stepped-up initiative to support mobile application development. "Given the sheer number of mobile phones out there and the sheer adoption in the market at large of mobile technologies, our customers and prospects and target customer base are moving more and more toward mobile," said Mike Piech, Red Hat's general manager for middleware.
Harmony Takes Control of Home Sweet Automated Home
September 18, 2014
Logitech has announced four new products for the smart home in its Harmony family that let users control TVs, set-top boxes, speakers, lighting, thermostats, door locks, window shades and more. Users can trigger activities such as dimming the house lights in several ways: by pressing a button on their remote; passing a sensor; using the Harmony mobile app; or by setting up an automatic schedule.
The Wearables Revolution
September 18, 2014
The wearables market heated up last week with Apple's introduction of its Watch and Apple Pay, and the implications for CRM are interesting. First off, the announcement shows how very young the wearables marketplace is and how far it has to go. Second, even though wearables are by nature devices intimately connected to us and our motivations, they are still devices, which should concern us.
iOS 8 Rolls Out With Oodles of Goodies
September 17, 2014
Apple made the latest version of its iOS mobile operating system available for download on Wednesday, and while it looks familiar, it contains lots of new delights not only for fans, but also for its legions of developers. "If you already have iOS 7, you're going to immediately know how to use this, but there's a lot of new features," said Tim Bajarin, president of Creative Strategies.
The Importance of Openness to the Internet of Things
September 10, 2014
Consumers today are in an awkward position. Personal privacy is being wiped out by the Internet. At the same time, new technologies that interconnect our devices, homes and offices are offering stupendous advantages. Welcome to the new Internet of Things' open world. "Openness" means something different depending on whether you're basking in the convenience or contributing to a vendor's cash flow.
Beginning of a Paradigm
September 04, 2014
I've been following the wearables space with great interest over the last year, from the first steps of products like Fitbit and Jawbone to the current wave of activity by a growing list of device makers and, importantly, app tool vendors. This has a great deal to do with CRM, both because of the customer-tracking angles and the fact that vendors like Salesforce.com are rushing in.
Microsoft Shines Spotlight on a Trio of New Lumias
September 04, 2014
Microsoft on Thursday unveiled the Nokia Lumia 830, 730 and 735 smartphones at the IFA 2014 consumer electronics show in Berlin. The 830 is the thinnest and lightest member of the Lumia family. It has a 10mp camera and is positioned as an affordable flagship. "The Lumia 830 looks to me like a high-end smartphone masquerading as a mid-range device," said tech analyst Ramon Llamas.
The Perfect API Storm
September 03, 2014
Smartphones, tablets and other wireless devices have made it possible for consumers to access the Internet from almost anywhere in the world -- but apps are the tools that specifically drive usage, by offering an easy-to-use interface. As a result, consumers are getting accustomed to accessing the Internet using apps instead of a browser. Businesses have embraced this change.
Uber Hustles to Buff Up Its Image
August 29, 2014
Uber is attempting to polish its image with a defense of its driver recruitment tactics following publication this week of accounts of sabotage, dirty tricks and generally ruthless behavior toward Lyft and other competitors in the ride-sharing space. "We want to make sure everyone has access to Uber's unmatched economic opportunity," Uber's "Craig" innocently said in a blog post.
Instagram Hyperlapse Sparks Time-Lapse Video Craze
August 27, 2014
Instagram has released Hyperlapse, a free iOS app that takes the jitters out of time-lapse video. Just two weeks ago, Microsoft demonstrated a similar technology that bears the same name. The Instagram app "is the most impressive effect to hit smartphone video in recent memory," said Ross Rubin, principal analyst with Reticle Research. An Android version is not yet available.
OS Flaw Leaves Android Wide Open for App Hack Attacks
August 22, 2014
A flaw in Android's GUI framework let university researchers hack into applications with up to 92 percent success. They tested apps from Gmail, H&R Block, Newegg, WebMD, Chase Bank, Hotels.com and Amazon. "Changes in the shared memory side channel allow an attacker to infer if there is an activity transition going on in the foreground," said researcher Zhiyun Qian, an assistant professor at UCR.
'iWatch' Could Be Late for a Very Important Date
August 22, 2014
Apple may be forced to postpone the launch of the hotly anticipated "iWatch" or health band, perhaps pushing it back to 2015. It apparently is facing wide-ranging production issues involving components, system design, manufacturing, and integration between hardware and software. Holy macaroni. Of course, it should be noted that Apple has never said that it would deliver anything of the sort.
It's Time Companies Put Mobile First
August 21, 2014
A growing number of consumers are becoming mobile-first or even mobile-only, so why not businesses? Granted, it is hard to image the company whose computing power and data could be accessed and manipulated only through a mobile device. However, a company that gives mobile the same status and resources as its other IT initiatives? That is a little easier to envision.
Nook Redux: Is B&N Shooting Itself in the Foot?
August 21, 2014
After Barnes & Noble bled serious cash trying to create its own Nook e-reading tablets to compete with Amazon's Fire and Apple's iPad -- eventually, scrapping most of the Nook-building unit -- I figured it was pretty much down for the count. Letting Samsung give select tablets the "Nook" brand seemed more like a cry for help them a business decision that had much chance of success.
Barnes & Noble Thrusts Nook Into Samsung's Galaxy
August 20, 2014
Barnes & Noble and Samsung on Wednesday jointly announced the Samsung the Galaxy Tab 4 Nook. It is essentially the Samsung Galaxy Tab 4 tablet, rebranded and preloaded with B&N's content. The move immediately sparked a not-quite-favorable comparison to Amazon. "It's an impressive effort, but even if they take a beachhead, they can't hold it," said tech analyst Rob Enderle.
Google Straps On Jetpac to Take Search to New Heights
August 19, 2014
Google has acquired Jetpac, according to a statement that appeared Friday on the Jetpac website. Jetpac is the creator of a handful of apps, including City Guides, which analyzes Instagram photos and then automatically creates guides based on the collected data. That information gives users a lot of search options. Not only can they find coffee shops, for example -- they can find the hippest.
Mobile App Attacks: No Malware, No Problem
August 19, 2014
Traditional attack methods, like those used with the recent mobile online banking Trojan Svpeng, involve the installation of malware on the device to steal information and commit fraud. However, new techniques are emerging that would enable an attacker to compromise a device and steal private information from the owner -- for example, the typical copycat app on a third-party app store.
To Your Health: Intel Inside Your Headphones
August 16, 2014
Intel on Friday announced it is working with rapper Curtis "50 Cent" Jackson's SMS Audio to develop earbuds that will monitor users' heart rates. The SMS Audio BioSport In-Ear Headphones will have an earhook and will be powered by the user's smartphone. They will be sweat- and water-resistant. The earbuds will be available from SMS Audio in Q4; pricing has not yet been announced.
Apple Flexes Muscles in Health Field
August 15, 2014
Apple has begun ramping up for an incursion into the healthcare market, two months after announcing its HealthKit app at WWDC. The app will collate all a user's fitness and health data. Apple reportedly has discussed HealthKit with healthcare providers Mount Sinai, the Cleveland Clinic and Johns Hopkins, along with electronic health records provider Allscripts.
The Many Faces of Multivariate Testing
August 14, 2014
When Facebook and OKCupid recently admitted they had been tinkering with headlines and content to see how users reacted, many consumers were outraged -- but the business community just shrugged. What the companies were doing was simply a form of multivariate testing -- albeit in the case of OKCupid, it was particularly aggressive. The practice itself has been around for years.

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