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Extreme Cloud Computing, CERN Style March 17, 2010 
What are the likely directions for cloud computing? Based on the exploration of expected cloud benefits at a cutting-edge global IT organization, the future looks extremely productive. In this podcast we focus on the thinking on how cloud computing -- both the private and public varieties -- might be used at CERN, the European Organization for Nuclear Research in Geneva.
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Small Business CRM, Part 5: How to Save a Troubled Implementation March 16, 2010 
A successful CRM implementation starts with good preparation. It is a good idea to document the goals and objectives of the small business first and test the system with the users, Sheryl Kingstone, director of the enterprise research group at Yankee Group, told CRM Buyer. "Be proactive," she advised.
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Why Keeping the Bar Low May Be Good for Google March 15, 2010 
The Google model survived the dot-com mess but its success seems based largely on the belief that advertising can fund everything. If the users are unhappy, well it doesn't really matter. In fact, Google's customers (the folks paying them money) and the folks they actually serve are quiet different, causing me to question the viability of many of their non-search efforts.
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Cloudgazing: What Does the Rebound Have in Store for IT? March 14, 2010 
Let's hone in on some predictions for IT industry growth and impact, now that the recession appears to have bottomed out. We're going to ask our distinguished panel of analysts and experts for their top predictions for IT growth through 2010 and beyond. To help us gaze into the IT trends crystal ball we are joined by our panel.
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The SaaSification of IT Management March 12, 2010 
IT professionals should embrace SaaS and cloud computing because they deliver tangible, measurable business benefits to organizations of all sizes. IT departments are relieved of many of the hassles associated with implementing and administering traditional, on-premise software and supporting the application end-users.
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Google Cuts Ribbon on Apps Marketplace March 10, 2010 
You've got apps for your phone. You'll soon have apps for your digital video recorder. Now, you can have apps for your Apps, as in Google Apps. Google has launched its new Apps Marketplace for its Google Apps line of cloud-based productivity services. Initial participants include about 50 companies selling applications that hook into various Google services.
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The Shaky Dance of SOA and SaaS March 10, 2010 
We assembled a panel to examine service-oriented architecture and cloud computing -- the relationships, the inter-reliance and the realities. Three years ago, the IT transformation poster child was SOA, and now we're well into the hype curve around cloud computing, but has one actually given way to the other?
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Microsoft Puts All Its Eggs in Cloud Basket March 05, 2010 
Microsoft CEO Steve Ballmer extolled the benefits of cloud computing and spoke about the software giant's increasing commitment to it in a speech at the University of Washington on Thursday. Microsoft has clearly been moving toward the cloud over recent years. All of its products, including Windows, Office and Xbox, are in some way connected to it.
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Tricks of Your Trade: Little Things That Can Make CRM Better March 05, 2010 
There's an adage in the CRM industry that every successful CRM implementation is customized in some way. That may not be as much of an absolute as it once was. But, in order to gain a true competitive advantage from CRM, your business needs to find ways to use it differently than your competitors do.
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Software AG Brings Social Networking to BPM March 04, 2010 
Software AG has developed a vertical social networking and collaboration platform that for the BPM industry. Now in open beta, ARISalign is built on Amazon's Web Services and equipped with modeling capabilities, as well as virtual versions of tools typically used by process experts, said Matt Durham, VP of market development.
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7 Steps to the Cloud March 03, 2010 
It was inevitable. With the new year have come indications that, at least to some degree, cloud euphoria is beginning to ebb and is being replaced with perspectives that range from cynicism to realism. It is true that in the past year cloud hype managed to get ahead of the reality. Recent surveys have suggested slow adoption rates in the enterprise, providing cynics with "proof" of failure.
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Citrix Adds IT Management to GoTo Line February 24, 2010 
Citrix Online, a division of Citrix Systems, announced on Wednesday the acquisition of Paglo, a remote support service provider. The purchase signals Citrix Online's entrance into the IT management sector. Citrix Online has relaunched the Paglo service as GoToManage. That service is an integrated Web-based platform for monitoring, controlling and supporting attended or unattended IT infrastructure anywhere.
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Salesforce.com Aims to Make Office Chatter Productive February 19, 2010 
Salesforce.com has rolled out a private beta program for Salesforce Chatter, a real-time enterprise collaboration application and platform. Positioned by Salesforce.com as an alternative to such collaborative software applications as SharePoint and Lotus Notes, Chatter enables employees to stay connected to designated people, documents and applications.
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Before Making the Leap, Check Cloud Security - and Check Your Own February 16, 2010 
Most of us are probably familiar with safe deposit boxes -- you know, the secure storage areas that banks and post offices provide to keep things like jewelry and important documents secure. Even if you've never rented one yourself, chances are you're probably familiar with the concept.
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Microsoft Poised to Regain Momentum in 2010 February 12, 2010 
No software company has been more threatened by the rapid growth of SaaS and the broader cloud computing phenomenon than Microsoft. After decades of dominating the technology industry, Microsoft isn't even the most important player in Seattle anymore. That honor goes to Amazon, which single-handedly resurrected the idea of utility computing by moving the concept to the Web.
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Internet Governance in a World of Cyberwarcraft February 11, 2010 
Today, we focus on the fallout from the Google's threat to pull out of China, due to a series of sophisticated hacks and attacks on Google, as well as a dozen more IT companies. Due to the attacks late last year, Google on Jan. 12 vowed to stop censoring Internet content for China's Web users and possibly to leave the country altogether.
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