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AT&T May Leave Anti-Net Neutrality Ranks
June 3, 2015
AT&T has just revealed what it would take for it to change its stance on Net neutrality: regulators' approval of its purchase of DirecTV. The company has offered to accept the rules adopted by the FCC early this year, according to reports. It was just last month that the FCC denied petitions from a slew of companies -- including AT&T -- to delay its implementation of the rules.
Customer Satisfaction With Pay-TV, ISPs Hits New Low
June 2, 2015
"Customer first" is the motto businesses live by -- or should -- but that doesn't seem to resonate with companies providing pay-TV or Internet-access services, based on ACSI data gathered in Q1 of 2015. Customer satisfaction with information services fell to 68.8 percent, the lowest level in seven years. Subscription-TV services and ISPs are at the bottom of the 43 industries covered by the index.
Charter, TWC Approval May Not Be Enough to Revitalize Cable
May 28, 2015
Will the Charter Communications, Time Warner Cable merger be approved? Comcast and Time Warner Cable decided to merge last year, but that deal eventually was blocked by regulators. After it fell apart last month, we all wondered what big deal might be next. Now we know. So will the Charter, TWC deal be approved? It's way too early in the process to know for sure one way or the other.
Subscribed 2015
May 27, 2015
There is no better company to look at to get a sense of the future of technology in business and society than Zuora. This might surprise many people, because companies like Oracle, Microsoft and Salesforce might come to mind more readily. To one degree or another, those companies feature their products and services, which are very important, but Zuora talks about business models.
Charter, TWC Merger Could Be Fine With Feds
May 26, 2015
Charter Communications on Tuesday announced a deal to acquire and merge with Time Warner Cable, and also reaffirmed its commitment to buy Bright House Networks. The $56 billion cash-and-stock acquisition, if regulators give it a nod, will result in a merger of Charter Communications and Time Warner Cable under a new parent company called "New Charter." The deal values TWC at $78.7 billion.
Redesigning Products and Services for the Internet of Things
May 15, 2015
Nearly everyone agrees the Internet of Things will create unprecedented business opportunities that will dramatically change the way almost every industry operates. There is also universal agreement that the IoT will force organizations to rethink the fundamental nature of their products and services. One company that has become a leader in the rapidly evolving IoT market is PTC.
Verizon Pursues OTT Dream With $4.4B AOL Buy
May 12, 2015
Verizon will make a tender offer of $4.4 billion for AOL, the companies announced Tuesday. AOL will become a wholly owned subsidiary of Verizon upon completion of the merger agreement this summer. The deal drives Verizon's LTE wireless video and over-the-top video strategies, and provides support and connectivity for the company's Internet of Things platforms.
The Next Big Split in Wireless
May 7, 2015
The wireless and wire line telecom industry completely reinvents itself every few years. Right now, everything seems to be changing. Seven years ago, the handset leaders were BlackBerry and Nokia. Today, those companies are struggling to stay on the charts. Today's handset leaders are Apple and Samsung for hardware, and Apple and Google for operating systems.
Facebook Responds to Critics by Unlocking Internet.org
May 4, 2015
Net neutrality and Facebook's Internet.org initiative can and must coexist, insists CEO Mark Zuckerberg. Facebook on Monday announced that it will expand Internet.org to ensure that it doesn't conflict with the principles of a free and open Internet. CEO Mark Zuckerberg responded to criticisms of Internet.org and outlined plans to make the free service even more open.
Comcast Blithely Juggles Its Options
May 4, 2015
Although its year-long effort to merge with TWC was derailed last month, Comcast gave investors good news about its first-quarter performance. It reported a 10 percent earnings hike for its first quarter, driven by growth in its high-speed Internet business. Total revenue increased by 2.6 percent to $17.9 billion for the quarter, despite $99 million in costs related to its failed merger attempt.
Is Comcast, TWC Dead or Just Sleeping?
April 30, 2015
Now that the Comcast, Time Warner Cable merger deal has failed, what's next? I think it's likely that if Time Warner Cable is still around, the deal might be tried once again in a few years after the industry has transformed itself. Comcast obviously is still interested in expanding with Time Warner Cable and will try this merger dance again in a few years. This has worked before.
Comcast, Time Warner Cable Deal Undone
April 23, 2015
Comcast has decided to abandon its plan to merge with Time Warner Cable, according to multiple press reports. The company is expected to make a formal announcement on Friday. About a week after reports emerged indicating the DoJ was leaning against Comcast's $45.2 billion dollar bid to absorb TWC, reports surfaced that the FCC was leaning in the same direction.
The Growing Robocall Menace
April 23, 2015
Automated telephone calls, also known as "robocalls," used to drive me crazy. Then they stopped, and life was quiet, peaceful and beautiful once again, but just for a few short years. Those disturbing calls have started once again, and now they are worse than ever. Why? And how can we stop them? Robocalls typically are for telemarketing purposes. The calls are placed by automated systems.
Google's Low-Fee Fi: Ho-Hum
April 23, 2015
Google carrier partners Sprint and T-Mobile with more than 1 million free, open WiFi hotspots Google has verified as fast and reliable. Users' devices will move automatically to the fastest connection -- 4G LTE being the standard in the United States, accessing 3G or 2G if only those speeds are available. The program will work in more than 120 countries.
Big Data Drives Change if You're Ready to Be Driven
April 20, 2015
In an earlier chapter in my career, I had the seemingly lofty title of "software and intelligence editor" at a telecom trade magazine. Even back in 1996, telecom was experiencing a "big data" problem. It wasn't a problem of collection -- no, telephone companies collect more data than almost any other industry, recording call times and durations, as well as the numbers their customers dialed.
Industry Groups Lead Net Neutrality Lawsuit Parade
April 15, 2015
Several wireless and cable industry groups on Tuesday filed lawsuits challenging the FCC's new open Internet rules. The lawsuits seek to nullify the new rules on the grounds that the FCC exceeded its authority in making them -- most notably by redefining broadband service so it can be regulated like a utility. The trade groups oppose the way the FCC seeks to enforce Net neutrality.
Comcast Joins Ultra-High-Speed Internet Race
April 9, 2015
Comcast has joined the ultra-fast Internet race, starting with the rollout of its Gigabit Pro service. It looks like ultra-high-speed Internet services are really starting to catch on. The trend started a few years ago with Google Fiber and AT&T Gigapower, and it is spreading among carriers and locations from coast to coast. Comcast's new 2-Gb service is starting in the Atlanta area next month.
When Internet Speed Kills Reliability
April 2, 2015
What's more important when it comes to an Internet connection -- quality and reliability, or speed? This is a question I'm pondering as I sip a latte at Starbucks. I have come to the conclusion that while speed is sexy and sells, quality and reliability are more important. Like countless others, I spend an hour or two every day working in Starbucks -- just me, my latte and my laptop.
FTC Goes to Bat for Duped DirecTV Customers
March 16, 2015
The Federal Trade Commission last week charged DirecTV with deceptive advertising practices in a complaint filed in the United States District Court for the Northern District of California, San Francisco Division. DirecTV, which has been in discussions over a potential merger with AT&T, currently has more than 20 million subscribers across the United States.
FCC Drops Net Neutrality Rules on Dissection Table
March 12, 2015
The U.S. Federal Communications Commission has released the final version of its controversial open Internet rules. In the introduction to the some 400 pages of new rules, which cover both wired and wireless broadband, the commission stated its "carefully tailored rules" would prevent specific practices that are harmful to Internet openness, such as blocking, throttling and paid prioritization.
Google's MVNO Approach May Show Up Carriers
March 2, 2015
Google on Monday confirmed that it plans to launch a mobile virtual network operation, or MVNO, later this year. Google Senior Vice President Sundar Pichai, who heads up operations for Android and Chrome, commented on the undertaking in a Q&A following his keynote address at Mobile World Congress in Barcelona, Spain. Google in essence will provide the same service as a wireless carrier.
AT&T Puts a Price on Privacy
February 23, 2015
Users who want to sign on to GigaPower by AT&T, the carrier's 1-gigabit-per-second Internet service that just become available in Kansas City, Missouri, have an interesting choice. They can pay $70 with the understanding that their online movements will be tracked for commercial purposes -- or they can pay an additional $29 a month to avoid the monitoring.
Cablevision Freewheels Into WiFi-Only Phone Territory
January 27, 2015
Cablevision on Monday announced plans for Freewheel, an all-WiFi mobile phone service offering unlimited data, talk and text to residents of New York, New Jersey, Connecticut and Pennsylvania. The prepaid service will connect to Cablevision's Optimum Online WiFi network of 1.1 million hotspots. Optimum Online is Cablevision's high-speed Internet service.
Google to Add Mobile Carrier Hat to Its Collection
January 23, 2015
Google reportedly is planning to set up shop as an MVNO, purchasing bandwidth from Sprint and T-Mobile in order to offer its own wireless service. Details are sparse, but Sprint is said to be putting a volume trigger into its contract that would allow for renegotiation if Google's customer volume should exceed a predefined number. The project, led by Nick Fox reportedly bears the code-name "Nova."
FreedomPop's $5 WiFi Plan Whittles Wireless Bills
January 22, 2015
FreedomPop on Wednesday announced a new plan that provides Android smartphone users with access to 10 million WiFi hotspots across the U.S. for $5 a month. That sum will give any smartphone or tablet -- regardless of any carrier service it might have -- unlimited talk, text and data on FreedomPop's WiFi hotspot network. Users will have to download FreedomPop's Android app.
Verizon Offers Connected-Car Service Even Beaters Can Use
January 21, 2015
Verizon last week unveiled a new connected-vehicle service at the Detroit auto show. Verizon Vehicle, which will go live this spring, will be compatible with nearly every vehicle made since 1996. It will be available directly to consumers regardless of their mobile carrier. Designed to enhance driver safety, Verizon Vehicle will provide diagnostic technology and live assistance with GPS accuracy.
Everything's Coming Up Broadband
December 4, 2014
Comcast and AT&T. Broadband started as a service for people to surf the Web. Generally, it was a separate service offered by the telephone and cable television companies. However, things are changing and growing. The changes that are occurring in the industry are groundshaking, but they don't get as much attention as they should. Understanding these changes is important.
FCC's Spectrum Cash Cow Produces Rich Milk
November 25, 2014
Bidding for wireless spectrum in the United States Federal Communications Commission's latest auction has gone through the roof, raising more than $36 billion as of Tuesday morning. A total of 70 qualified bidders are seeking 1,614 licenses in the 1695-1710 Mhz, 1755-1780 Mhz and 2155-2180 MHz bands. The auction almost certainly will raise even more money over the next few weeks.
FCC Chair Asserts Independence in Net Neutrality Fracas
November 13, 2014
FCC Chairman Tom Wheeler has responded to the White House's proposal for Net neutrality rules by reasserting his agency's independence in a meeting with executives of Google, Yahoo and other Internet companies following President Obama's Monday call to action. The president urged the FCC to ensure Net neutrality by interpreting Title II of the Telecommunications Act to govern ISPs.
AT&T Paves the Wireless Future's Way
November 13, 2014
AT&T shared plenty of powerful information and insights about growth for the company and the industry in general at last week's industry analyst meeting. The wireless, telecom, television and Internet businesses will continue to grow and to change in 2015 and beyond. Whether you are a customer, a worker, an investor or a partner, understanding how change will come will be key to success.
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I plan to do my holiday shopping…
Online only -- I like the convenience and comfort.
Online only -- I'd shop in stores if their stock weren't so limited.
At brick-and-mortar stores only -- I like to see what I'm getting.
At brick-and-mortar stores only -- I enjoy the holiday shopping atmosphere.
At brick-and-mortar stores only -- I want to support local merchants.
Online and in stores -- I want the best of both worlds.
I'm not planning on doing any holiday shopping.