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Google Jazzes Up Docs With Livelier Collaboration Features
March 17, 2011
Google has enhanced its Google Docs product with a next-generation commenting system it is calling "Discussions." The new feature builds on Google's already strong collaboration bona fides and brings a small level of credibility to its otherwise dubious social media creds. Discussions builds on the overhaul of Google Docs last April, when the search engine moved comments to the sidebar and allowed people to reply.
SocialEyes Lets Facebook Friends Chat Hollywood Squares-Style
February 28, 2011
Rob Glaser -- founder, chair and former CEO of RealNetworks -- hopes all eyes will soon be on an app developed by his new company, SocialEyes, which is designed to bring video chat to Facebook. Like all social media services, SocialEyes can be used both publicly, for groups organized around common interests, and privately -- but this time the experience is not about static text and pictures.
Google Lassos MS Office Users With Extension Cord to the Cloud
February 24, 2011
Google has released a plug-in that connects Microsoft Office with Google Docs. Google Cloud Connect for Microsoft Office became available for download worldwide on Thursday. The plug-in brings multi-person collaboration through Google accounts to Microsoft Word, PowerPoint and Excel. The plug-in syncs to Google's cloud so that multiple people can make changes to the same file.
The Internet and Global Project Management: It's Complicated
February 15, 2011
The cheapest available resources no longer necessarily come from the business next door. Any product or service that can be outsourced is more than likely being offered in some other region of the world for a competitive price, and it's up to consumers to decide where to spend their dollars. This means that any given mom-and-pop store may be competing against a megastore in Los Angeles, a Web startup in Santiago, and a multigenerational family business in Naples.
Wikileaks Poised to Shatter Swiss Banking Secrecy
January 18, 2011
Bank secrecy is back in the news, this time as former Swiss banker Rudolf Elmer handed WikiLeaks founder Julian Assange two computer discs at a high-profile news conference on Monday. Tax evaders, nefarious bankers, shady politicians, unethical business leaders, cheating celebrities, organized crime bosses: It's all on the discs, Elmer claimed.
Wikileaks Could Shatter Hopes for Greater Transparency
January 03, 2011
Rampant speculation about which major financial institution Wikileaks founder Julian Assange means to target with a document dump in 2011 has at least one U.S. bank playing aggressive defense. Bank of America executives are reportedly scouring documents for potentially damaging information, and trying to determine if any computer hard drives are missing.
War and Revolution
December 13, 2010
2011 is looking to be a relatively violent year when it comes to technology and technology companies. As I write this, there are folks calling the attacks by Wikileaks supporters a cyberwar, but I think it is more of a cyber-revolt, and the difference is important. That difference is highlighted by the now declared war between Oracle and HP.
Military Gives External Media Devices Marching Orders
December 10, 2010
In the wake of Pentagon-based U.S. Army Pfc. Bradley Manning's leaks of thousands of files from SIPRNET -- the Defense Department's internal version of the Internet -- to Wikileaks, all branches of the U.S. Armed Forces are ordering troops to stop using portable or removable media. Military personnel caught using CDs, DVDs, thumb drives or other removable media risk court martial.
Julian Assange, WikiLeaks and Technology's Double-Edged Sword
December 08, 2010
Like almost everyone -- including government and law enforcement officials on multiple continents -- I'm struggling to answer this question: Exactly who is Julian Assange? is Assange merely a journalist with an altruistic desire to uncover the truth about the actions of governments and large corporations, as he would have you believe?
Wikileaks Wrangling May Be Escalating Into Cyberwar
December 06, 2010
Wikileaks founder Julian Assange looms like the mysterious British freedom fighter V atop the Drudge Report, threatening a "devastating" confidential document dump if his organization suffers any more hack attacks. Paypal says Wikileaks and its donors are pals no more. Amazon.com boots Wikileaks off its virtual cloud, citing vague and unconfirmed suspicions.
NetSuite Offers Full-Featured, Mature Customer Service Cloud Options
December 06, 2010
NetSuite CRM+ is a customer relationship management tool that provides users with more than just standard customer service functionality. NetSuite's system gives users the capability to run their entire business by providing a single view of the customer. "NetSuite provides a complete business management suite," said Paul Turner, the company's senior director of product marketing.
Wikileaks Spill: Catalyst for New, More Open Style of Governing?
November 29, 2010
Despite talk of dire consequences for U.S. foreign policy and military intelligence, online publisher Wikileaks Sunday began releasing more than 250,000 leaked cables between 274 worldwide embassies and the U.S. State Department. Wikileaks founder Julian Assange calls the leaked cables "the largest set of confidential documents ever to be released into the public domain" on the organization's website.
Salesforce.com Aims to Pump Up Chatter's Volume
November 19, 2010
Salesforce.com is planning to release a free version of its real-time social collaboration application and platform, Chatter, according to comments CEO Marc Benioff made during the company's recent earnings call. Specifically, the company is working on "a kind of virally based" product, he said.
'What Is the Real Value of Copyright?' Q&A With BitTorrent CEO Eric Klinker
November 12, 2010
Once the pariah of the media world, peer-to-peer software has come a long way since the days of Napster and college kids with hard drives stuffed with pirated music. Now, current P2P software provider BitTorrent boasts 80 million users, which, as CEO Eric Klinker is quick to point out, is somewhere between four and five times the size of cable giant Comcast's customer base.
Shoutlet Cuts Through Social Communications Din
November 05, 2010
Shoutlet, which last year launched an app designed to help companies manage their social media operations, has expanded its feature set to include CRM functionality. It is a natural extension of Shoutlet's original feature set, explained President and COO Aaron Everson. "Shoutlet lets a company set up and manage all of its social media communication in one place," he said.
Out With Outsourcing, In With Collaborative Sourcing
November 03, 2010
Since the early 1990s, companies have moved applications development and maintenance work to lower labor-cost countries, to varying degrees. Although cost take-out continues to be a primary CIO focus, the market has matured to the point that such cost-savings initiatives, while important, are no longer strategic and offer little, if any, competitive advantage.
Blekko Aims to Slash Away Shady Search Results
November 01, 2010
Blekko, a new search engine in the works since 2007, launched as a public beta Monday. Like Wikipedia, the site leverages the work of volunteers; in Blekko's case, they categorize the Web in an effort to weed out malware-ridden and spam sites. Curators do this by creating slashtags for topics they like, such as "U2/music," for example.
Benioff: 'The Feed Is the New Desktop'
September 28, 2010
We've all heard the lines: "blogging is so 2008"; "say that in 140 characters or less," and now, "the feed is the new desktop." This last one is from Salesforce.com CEO Marc Benioff, and he said it in the context of his company's release of the new version of its enterprise social networking tool, Chatter 2.
Programming Lessons From Linux Geeks in the Trenches
September 16, 2010
There's nothing like the school of hard knocks to teach a person a thing or two, and geeks are no exception. "If you are writing a program that touches more than two persistent data stores, it is too complicated" is one such lesson, for example. "If Linux can do it, you shouldn't" is another. Both, in fact, are words of wisdom shared in a recent post entitled "Programming things I wish I knew earlier."
To Pilot or Not to Pilot Enterprise 2.0?
August 11, 2010
To drive productivity and organizational effectiveness, a new approach to Enterprise 2.0 is required -- one that puts the business user and business problem at the epicenter to tap an organization's innate social intelligence. In order to reach that level of efficiency and effectiveness, it is necessary to encourage acceptance and adoption across the organization.
The IT Project-Tracking Database: Keep Your Key People in the Loop
August 09, 2010
Information Technology is a project-centric industry. Every task is either performed as a part of a project or constitutes rollup toward creating a new project. No individual, organization, department or company can escape the rigor of discipline and perseverance that project management enforces as prerequisites for success.
As the Cloud Shapes B2B, B2B Shapes the Cloud
August 07, 2010
As more services, applications, and data are developed for -- and delivered via -- cloud models, how do business-to-business commerce and procurement adapt? Or, perhaps we have the cart in front of the horse. Are the new requirements and expectations of modern, global business processes, in fact, driving the demand for IT solutions that can be best delivered via cloud models?
Google Wave, We hardly Knew Ye
August 05, 2010
Google announced on Wednesday that it has killed off Google Wave, the sharing and communication Web app it kicked off last year. Wave "has not seen the user adoption we would have liked," wrote Urs Holzle, Google's senior vice president of operations. Google won't continue developing Wave as a standalone product.
Testing the Waters Before Taking the Enterprise VoIP Plunge
August 04, 2010
Now, more than ever, businesses want to work smarter and outdistance their competition to gain an edge. As a result, many are adopting converged communications technologies such as VoIP, collaboration, workforce mobility, and unified communications to accomplish these objectives.

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