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Julian Assange, WikiLeaks and Technology's Double-Edged Sword December 08, 2010 
Like almost everyone -- including government and law enforcement officials on multiple continents -- I'm struggling to answer this question: Exactly who is Julian Assange? is Assange merely a journalist with an altruistic desire to uncover the truth about the actions of governments and large corporations, as he would have you believe?
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Wikileaks Wrangling May Be Escalating Into Cyberwar December 06, 2010
Wikileaks founder Julian Assange looms like the mysterious British freedom fighter V atop the Drudge Report, threatening a "devastating" confidential document dump if his organization suffers any more hack attacks. Paypal says Wikileaks and its donors are pals no more. Amazon.com boots Wikileaks off its virtual cloud, citing vague and unconfirmed suspicions.
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NetSuite Offers Full-Featured, Mature Customer Service Cloud Options December 06, 2010 
NetSuite CRM+ is a customer relationship management tool that provides users with more than just standard customer service functionality. NetSuite's system gives users the capability to run their entire business by providing a single view of the customer. "NetSuite provides a complete business management suite," said Paul Turner, the company's senior director of product marketing.
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Wikileaks Spill: Catalyst for New, More Open Style of Governing? November 29, 2010
Despite talk of dire consequences for U.S. foreign policy and military intelligence, online publisher Wikileaks Sunday began releasing more than 250,000 leaked cables between 274 worldwide embassies and the U.S. State Department. Wikileaks founder Julian Assange calls the leaked cables "the largest set of confidential documents ever to be released into the public domain" on the organization's website.
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Salesforce.com Aims to Pump Up Chatter's Volume November 19, 2010 
Salesforce.com is planning to release a free version of its real-time social collaboration application and platform, Chatter, according to comments CEO Marc Benioff made during the company's recent earnings call. Specifically, the company is working on "a kind of virally based" product, he said.
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'What Is the Real Value of Copyright?' Q&A With BitTorrent CEO Eric Klinker November 12, 2010 
Once the pariah of the media world, peer-to-peer software has come a long way since the days of Napster and college kids with hard drives stuffed with pirated music. Now, current P2P software provider BitTorrent boasts 80 million users, which, as CEO Eric Klinker is quick to point out, is somewhere between four and five times the size of cable giant Comcast's customer base.
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Shoutlet Cuts Through Social Communications Din November 05, 2010 
Shoutlet, which last year launched an app designed to help companies manage their social media operations, has expanded its feature set to include CRM functionality. It is a natural extension of Shoutlet's original feature set, explained President and COO Aaron Everson. "Shoutlet lets a company set up and manage all of its social media communication in one place," he said.
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Out With Outsourcing, In With Collaborative Sourcing November 03, 2010 
Since the early 1990s, companies have moved applications development and maintenance work to lower labor-cost countries, to varying degrees. Although cost take-out continues to be a primary CIO focus, the market has matured to the point that such cost-savings initiatives, while important, are no longer strategic and offer little, if any, competitive advantage.
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Blekko Aims to Slash Away Shady Search Results November 01, 2010 
Blekko, a new search engine in the works since 2007, launched as a public beta Monday. Like Wikipedia, the site leverages the work of volunteers; in Blekko's case, they categorize the Web in an effort to weed out malware-ridden and spam sites. Curators do this by creating slashtags for topics they like, such as "U2/music," for example.
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Benioff: 'The Feed Is the New Desktop' September 28, 2010 
We've all heard the lines: "blogging is so 2008"; "say that in 140 characters or less," and now, "the feed is the new desktop." This last one is from Salesforce.com CEO Marc Benioff, and he said it in the context of his company's release of the new version of its enterprise social networking tool, Chatter 2.
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Programming Lessons From Linux Geeks in the Trenches September 16, 2010 
There's nothing like the school of hard knocks to teach a person a thing or two, and geeks are no exception. "If you are writing a program that touches more than two persistent data stores, it is too complicated" is one such lesson, for example. "If Linux can do it, you shouldn't" is another. Both, in fact, are words of wisdom shared in a recent post entitled "Programming things I wish I knew earlier."
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To Pilot or Not to Pilot Enterprise 2.0? August 11, 2010 
To drive productivity and organizational effectiveness, a new approach to Enterprise 2.0 is required -- one that puts the business user and business problem at the epicenter to tap an organization's innate social intelligence. In order to reach that level of efficiency and effectiveness, it is necessary to encourage acceptance and adoption across the organization.
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The IT Project-Tracking Database: Keep Your Key People in the Loop August 09, 2010 
Information Technology is a project-centric industry. Every task is either performed as a part of a project or constitutes rollup toward creating a new project. No individual, organization, department or company can escape the rigor of discipline and perseverance that project management enforces as prerequisites for success.
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As the Cloud Shapes B2B, B2B Shapes the Cloud August 07, 2010 
As more services, applications, and data are developed for -- and delivered via -- cloud models, how do business-to-business commerce and procurement adapt? Or, perhaps we have the cart in front of the horse. Are the new requirements and expectations of modern, global business processes, in fact, driving the demand for IT solutions that can be best delivered via cloud models?
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Google Wave, We hardly Knew Ye August 05, 2010 
Google announced on Wednesday that it has killed off Google Wave, the sharing and communication Web app it kicked off last year. Wave "has not seen the user adoption we would have liked," wrote Urs Holzle, Google's senior vice president of operations. Google won't continue developing Wave as a standalone product.
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Testing the Waters Before Taking the Enterprise VoIP Plunge August 04, 2010 
Now, more than ever, businesses want to work smarter and outdistance their competition to gain an edge. As a result, many are adopting converged communications technologies such as VoIP, collaboration, workforce mobility, and unified communications to accomplish these objectives.
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The Week of Leaks July 31, 2010 
Wikileaks this week let fly with a gusher of data, and at 90,000 documents strong, it's being called the biggest informational leak in the history of the U.S. military. The site has published tens of thousands of sensitive reports, memos and files regarding the war in Afghanistan, and analysts are just beginning to pick through them, digest them, and assess their full scope.
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Torrent of Public Facebook Info Fires Up Privacy Debate July 29, 2010 
It's likely not illegal, and it may not even be improper, but the fact that security consultant Ron Bowes gathered and aggregated the information from about 100 million Facebook profiles has created quite a stir. Bowes created his data torrent to aid the development of a password-cracking-protection tool, he has said.
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Judge on DRM: Non-Pirates May Hack Away July 26, 2010 
Hacking the technological protections built into copyrighted digital material in order to view or use the content does not necessarily contravene the provisions of the Digital Millennium Copyright Act, the Fifth Circuit Court in New Orleans ruled on Friday. The move could send shock waves through the music, TV and movie industries, as well as companies in the business of digital protection.
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Wikileaks Plunges Political World Into Turmoil July 26, 2010 
In what's been called the "biggest leak in intelligence history," more than 90,000 classified military documents about the war in Afghanistan came to light on Sunday and are wreaking havoc in political circles around the globe. Covering the period from January 2004 to December 2009, the reports were published Sunday by whistle-blowing site Wikileaks.
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