Thursday - June 4, 2009
The end of mainstream support by Microsoft for Windows XP ended on April 14. That deadline came and left with barely an audible groan from the minions of enterprise, small business and consumer users of the decade-old operating system. The steadfast legions of corporate Windows XP users -- and the Microsoft Office 2003 suite that also is no longer supported -- are not facing any dire consequences for not migrating to Windows Vista and the Office 7 suite, however. No doomsday alarms have sounded.
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Tuesday - May 12, 2009
It seemed like a simple enough idea when FixYa.com CEO and founder Yaniv Bensadon sought a solution for consumers caught in the maze of tech support that encompassed nearly every piece of consumer electronics equipment and household appliance on the market. Why not offer a community-based service, not unlike Google Forums or eBay?
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Thursday - April 23, 2009
Moving a company into cloud computing changes a lot more than just where the servers happen to be located. For instance, tech support might move out the door as well. In some cases, tech support workers may still have their desks, but they will no longer be their company's go-to guys when a problem develops.
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Friday - March 27, 2009
An October 2008 DLA Piper Technology Leaders Forecast survey talks about the impact of the financial and economic crisis within IT circles. Overall, the survey found that while industry leaders have a host of concerns, they are fundamentally optimistic about future opportunities within technology.
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Thursday - February 19, 2009
As the handheld mobile device has evolved from pager to cell phone to smartphone to mobile computing asset, enterprise mobility has become increasingly vital to conducting tactical, operational, and strategic business transactions. On top of this, the growth in enterprise mobile adoption, combined with increased device complexity, demands greater IT management and support.
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Wednesday - October 22, 2008
Getting reliable and reasonably priced tech support for an ailing computer is time-consuming and frustrating. PC users at home, school and work face malfunctions caused by human error, software failure and hardware configuration glitches. On top of these problems are the increasing daily threats posed by malware and virus infections. The typical home or office user has no IT support to rescue them.
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Monday - October 13, 2008
For end users, Network Access Control should be transparent, as if it's not there. Depending on a company's internal security policies, systems are checked quietly in the background for their level of compliance. NAC checks for current patch levels and functioning, up-to-date antivirus and personal firewall software.
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Wednesday - September 17, 2008
When you buy a PC, chances are darn good that the service package will be neither very convenient nor inexpensive. Most in-home or in-office service plans amount to little more than a local repair shop guy traipsing through your front door on a
first-available basis. Even carting the computer to an in-store service center does not guarantee fast or efficient service.
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Monday - August 18, 2008
Microsoft announced its new Microsoft Services Premier Ultimate support service Monday. The new plan joins the Microsoft Services Premiere Support line of offerings with an enterprise-class support system. The Premier Ultimate service bundle is aimed at enterprise customers willing to dig deep to pursue a proactive support strategy concentrated on attaining and maintaining IT health, according to Microsoft.
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Tuesday - August 5, 2008
HP announced Monday a new round of open source utilities for data center operators. The expanded portfolio increases support for HP Serviceguard for Linux, HP's clustering and disaster tolerance products, to include Novell Suse and Red Hat Xen virtual machines. HP also introduced its HP Strategy Workshop and Migration Assessment Services. These offerings help to deploy and support OpenLDAP, an open source directory.
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Tuesday - June 24, 2008
Microsoft announced Tuesday that while it will move forward with its plans to discontinue sales of its Windows XP operating system, it will continue to provide support for the software for another six years. Microsoft announced in 2007 that it would extend the sales period for Windows XP until June 30, 2008.
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