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Windows 7 Flies Off the Shelves November 06, 2009 
Sales of Microsoft's Windows 7 boxed software over the first three days of its release have vastly surpassed those of its predecessor, Vista, for the same time period, according new figures from the NPD Group. Specifically, NPD's weekly tracking service is reporting that Windows 7 software sales in the U.S. were 234 percent higher for those three days, compared with Vista's sales.
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CRM for Financial Services, Part 1: Unmet Potential November 06, 2009 
The chastening effect of the recession has many financial services firms taking a cautious view of future CRM investments. One reason is that these firms are husbanding their resources. Another is a growing awareness that investments in CRM by the financial sector have not been all that successful.
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Social CRM: Size Matters November 03, 2009 
There's no longer any debate about whether social media's going to have a huge impact on CRM. Social media's a little different than the usual emerging business technology, mostly because it didn't begin as a business technology. It started with consumers -- and how they use it varies dramatically.
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Online Ads Getting Back Into High Gear October 24, 2009 
After bogging down in the recession, Internet advertising is regaining the momentum that has made it the decade's most disruptive marketing machine. The signs of an online revival are emerging even while advertising in print and broadcasts remain in a slump that has triggered mass layoffs, pay cuts and other upheaval.
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How Apple Became Red Hot in the Enterprise October 21, 2009 
Almost overnight, it seems that Apple and its products, led by the iPhone, the iPod and the Mac, are everywhere -- including in the corporate enterprise. Apple's presence as a favorite staple in the consumer market segment is accepted, expected and taken for granted. The corporate enterprise is another matter.
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Social Sites New Conduits for Customer Service October 13, 2009 
A Seattle woman tweets from an airport that JetBlue's birthday present to her was forgetting to put her wheelchair on her flight. Seven minutes later, an airline official tweets back that the crew will work quickly to make things right. On a Facebook page used by Delta Air Lines, a traveler suggests Delta wrap its WiFi fee into its ticket price rather than charge separately. The airline doesn't respond.
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Gearing Up for the Project Management Explosion October 12, 2009 
The economic stimulus assistance injected into major industrial countries to counter the effects of a global recession shone a spotlight on the need to rebuild their infrastructures. The need to manage such public works investments efficiently has generated a huge potential market for project management software and related services.
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Google, Microsoft and Twitter's Golden Egg October 09, 2009 
Google and Microsoft are reportedly in separate talks with Twitter with the goal of licensing the microblogging site's rich store of data. The potential deal structures could be anything from up-front payments to revenue-sharing schemes. Whatever form it might take, a deal would represent Twitter's first significant source of revenue since its inception.
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Cloud Computing: Rethinking IT Services October 07, 2009 
The free market is a wonderful thing. With regard to IT, I've always been impressed by the ability of vendors to rapidly identify and respond to market trends and customer demands. Whenever a new concept emerges onto the scene and a glimmer of interest begins to take hold, it's not long before we're inundated with offerings that strive to embrace it.
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The US' Perilous Path to Energy Enslavement September 28, 2009 
Hidden in the messaging at the Intel Developer Forum last week was a goal to dramatically lower U.S. electricity bills and save the country from becoming an energy slave to China by 2020. At the core of this is the view that the current Obama administration may be focused on the right things but in the wrong order.
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PRM: Ready to Break Out September 28, 2009 
Some think of it as just an offshoot of CRM. Others view PRM, or partner relationship management, as interchangeable with sales force automation. The reality is PRM is coming of age in its own right, as manufacturers and technology companies struggle to manage their highly complex -- and constantly shifting -- channel partnerships.
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Twitter's $100M Funding Coup Prompts 'Bubble' Buzz September 25, 2009 
After much speculation, Twitter CEO Evan Williams confirmed on the microblogging site's own blog that it has closed a "significant" round of funding. Williams didn't cite the dollar amount, but it has been widely reported that six investors are prepared to pump close to $100 million into the company, giving it a $1 billion valuation.
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Boom Time for FOSS September 04, 2009 
The current economic recession may be pummeling companies around the globe, but amid all the dire reports and grim statistics littering what can only be compared to a bloody battlefield, one oft-cited exception appears to be still standing tall: free and open source software. That's what the common discourse seems to suggest, at least, and there's some anecdotal evidence to support it.
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Web No Great Democratizer for Civic Participation September 02, 2009 
Unlike some people have hoped, the Internet hasn't led to big changes in the socio-economic makeup of Americans engaged in civic activities, a new study from the Pew Internet and American Life Project finds. As in offline politics, people who participate in online civic life tend to be richer and better educated.
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New Tech and New Horizons for Home Media Installers August 18, 2009 
The current recession and the steep decline in the construction and sales of new homes are forcing dealers and installers to reevaluate their current product offerings. Average 2008 revenues were down almost 11 percent from 2007, and dealers are actively looking for new avenues to expand their business and make up for the shortfall in 2009.
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The State of BPM: Poised for Takeoff August 10, 2009 
Nothing like a recession to spur business growth. In the BPM space, the current downturn has presented a major marketing opportunity for software and IT service firms. Sparked by customers seeking to cut costs and by innovations in e-commerce, the BPM market could easily double over the next several years.
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