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Smart Email and the Path to Digital Immortality
February 8, 2016
I attended IBM Connect last week, where I checked out one of the most interesting new products you've likely never heard of -- IBM Verse. While there was a lot of discussion about how it better integrated social networking, what really intrigued me was the idea of putting cognitive computing inside an email client. "Cognitive computing" is the new way of saying "artificial intelligence."
Intel Reports Progress in Achieving Diversity
February 6, 2016
Intel this week released a new report showing some major improvements and continued challenges in its effort to achieve workforce diversity, and challenged rival companies to show their cards. The report comes a year after Intel CEO Brian Krzanich pledged to make improvements amid a sea of criticism about the industry's domination by young white males.
Birth of the Modern
February 5, 2016
Nearly every generation sees the birth of what, for it, will define modern life going forward. As uncertain as the twenty-teens have been, in retrospect economists may point to this decade as being as important as the tipping points of the 1870s and 1920s. If so, there may be no better event to symbolize the beginning of the era than the Salesforce fiscal-year kick-off this week.
Facebook Invites 1.5B Close Friends to Its Birthday Bash
February 5, 2016
Facebook celebrated its 12th birthday on Thursday by congratulating its users on how far they've carried the social network. The company earlier this week held a more intimate celebration of its anniversary at its main campus in Menlo Park, California. That event included 18 members of the Facebook community, who traveled from places as disparate as Saudi Arabia and Louisiana.
Google to Put Self-Driving Cars Through Rainy-Day Paces
February 4, 2016
Google on Wednesday announced that it has chosen Kirkland, Washington, as the next location to test its self-driving cars. It picked Kirkland as the third test city to give the cars more experience driving in new environments, traffic patterns and road conditions. Google has conducted testing mainly at or near its campus in Mountain View, California. Last year it expanded to Austin, Texas.
The Next President's Alternative Energy Agenda
February 4, 2016
Alternative energy has become a real growth engine during the last several years. It seems to bounce up and down, depending on the leadership in the White House. President Obama is a supporter, so growth has been relatively strong in recent years. The big question is, what will happen under a new president? That is a question every investor and industry worker is asking.
T-Mobile Wins OpenSignal Speed Tests
February 3, 2016
T-Mobile's 700-MHz rollout has given its mobile users some of the fastest data speeds in the U.S. market, according to a report OpenSignal released Tuesday. OpenSignal crowdsources data on carrier signal quality from users who have its consumer mobile application installed. T-Mobile has the fastest 4G LTE download speeds in the country, overtaking Verizon by a slight edge.
Europe, US Cut 11th Hour Safe Harbor Deal
February 3, 2016
Europe and the United States on Tuesday announced a new Safe Harbor agreement that neutralizes the threat of enforcement actions against domestic companies handling overseas data. The EU-US Privacy Shield aims to protect the privacy of data belonging to European citizens when it's handled by U.S. companies. It "will protect the fundamental rights of Europeans," said EU Commissioner Vera Jourová.
Windows 10 Gains on 7, Inch by Inch
February 2, 2016
Windows 10 last month had more user share than Windows XP and Windows 8, according to data released by NetMarketShare. It held 11.85 percent of the global OS market, though Windows 7 was still No. 1 with 52.47 percent. Though adoption has slowed, the NetMarketShare numbers helped validate Microsoft's claim last month that Windows 10 was active on 200 million devices.
Harvard Researchers Debunk Warnings of Terrorists 'Going Dark'
February 2, 2016
The Berkman Center for Internet & Society at Harvard University on Monday released a report that questions the so-called "going dark" phenomenon. The U.S. government and surveillance and law enforcement agencies have been calling for an end to encryption because they say it lets terrorists communicate with impunity and is responsible for the inability of law enforcement to monitor communications.
Gadget Ogling: Babe-Friendly Smartwatches, Pretty Routers, and Automated Aromas
February 2, 2016
If I were a parent, I assume I would have a strong opposition to giving a smartphone to an under-14 child of mine. Don't get me wrong. I would, I surmise, be all in favor of my offspring being able to tap into the Internet to explore, learn, and communicate. I'd also want my kid to be reachable at all times -- but, ideally, in a more-controlled way than by carrying a typical smartphone.
Report: Apple Has Assembled a Crack Team of VR and AR Experts
February 1, 2016
Apple reportedly has hired a team of hundreds of workers as part of a plan to develop a new set of virtual reality headsets. The report came on the heels of Oculus VR finally taking preorders on its Rift virtual reality system, which it is offering for $599. The Rift is scheduled to begin shipping on March 28. Apple reportedly also poached a number of experts in the field from other companies.
Why Is Sales-Marketing Alignment Getting Worse?
February 1, 2016
We're almost a quarter century removed from the coining of the phrase "sales and marketing alignment." Businesses have been wrestling with the idea of coordinating two teams of people with different skill sets, ideas and goals since the emergence of marketing as a profession. Meanwhile, business leaders often cite the need to use data to unite sales and marketing around a single mission.
How Analytics Could Upset the Presidential Frontrunners
February 1, 2016
Given all the campaign drama, there was little else on my mind when I started to write my column at the end of last week. The also-rans really didn't understand how suicidal Trump's comments were about fans supporting him even if he shot someone in New York. Also, Clinton's use of a nonauthorized BlackBerry revealed what she really thought of the Obama administration.
T-Mobile's Binge On May Run Afoul of Net Neutrality Rules
January 29, 2016
T-Mobile's Binge On streaming video service violates Net neutrality rules, according to a report authored by Barbara van Schewick, director of The Center for Internet and Society at Stanford Law School. Among the reasons the Binge On service may be problematic: It doesn't offer unlimited video streaming, raising transparency concerns; and it gives participants a competitive advantage.
Your Facebook Friends Are Really Not That Into You
January 29, 2016
Most of your friends on Facebook may not care much about you at all, suggests an Oxford University study. Friendships on social networks are not that different from real-world friendships, found Robin Dunbar, the professor of evolutionary psychology who conducted the research. In other words, people in your social network are no more your friends online than they would be in real life.
FCC Chief Proposes End of Set-Top Box Rule
January 28, 2016
FCC Chairman Tom Wheeler on Wednesday announced that he'd shared with colleagues a long sought-after proposal to loosen the set-top box's grip on home entertainment. The proposal seeks to spur competition and consumer choice in an arena dominated by large cable and satellite television providers. Wheeler's proposal would provide a mechanism for creating new ways to access video content.
Wall Street Backs Off Apple
January 28, 2016
Their fears confirmed, investors were bearish on Apple Wednesday, the day after the company reported its slowest-growth quarter ever. The company's shares closed the day at $93.44, down 6.55 percent. In its Q1 earnings report, Apple prepared investors for what may come next: its weakest quarter for iPhone sales in 13 years. Even worse is its gloomy forecast for next quarter's iPhone sales.
An Idea Whose Time Has Come... Again
January 27, 2016
Whether you call it "industry CRM," "vertical CRM" or something else, the concept is gaining altitude. Not that it's new or ever been gone, but today's vertical CRM is different -- a constellation of quantitatively and qualitatively different and better CRM solutions than we've ever seen. Vendors like Veeva, Vlocity and Salesforce are getting into the act.
3D Printing: Innovation's New Lifeblood
January 27, 2016
To many, 3D printing is little more than a toy. A toy that mostly prints toys. To others, it's a prototyping tool good for a hands-on feel of a manifested idea but not much more. Yet for a select few, 3D printing is the heart of innovation, and each new iteration is pumping the future's lifeblood. Here are some of the innovations 3D printing is bringing to life.
iPhone Sales Could Be Slowing
January 26, 2016
In the runup to the release of Apple's Q1 2016 earnings report Tuesday, one of the big unanswered questions was whether the iPhone could maintain its sales momentum. Q1 2015 iPhone sales hit a record 74.5 million units, and it's possible the latest quarter's shipments may not equal -- let alone exceed -- that mark. IDC has forecast of slowing sales industrywide for 2016.
Gadget Ogling: Super Strollers, Posture Prodders, and Portable Projectors
January 26, 2016
Regular readers will know that I am not a parent, so you might wonder why I'm including a self-propelling stroller in this week's cavalcade of riches. The answer is elementary: It's a smashing idea. Granted, it's maybe because I don't have a child that I think as much. Aside from pushing itself along the sidewalk, the Smartbe Intelligent Stroller can warm bottles, charge devices and play music.
The Top 20 CRM Blogs of 2015, Part 2: The Top 10
January 25, 2016
Almost a decade ago, the first edition of this list was tough to compile. There simply weren't that many CRM blogs that were consistent (we set the annual minimum number of posts at eight), vendor-agnostic and -- most important of all -- high quality. That number has increased over the years, but one interesting phenomenon has been that the people at the top have held onto their spots.
Samsung Rolls Out Stylish Gear S2 Classic Smartwatches
January 25, 2016
Samsung on Monday began a global rollout of the latest versions of its Gear S2 Classic smartwatch, hitting China first. There are two models in the Gear S2 Classic New Edition line -- one with 18K rose gold plating and the other with a platinum finish. They have ivory and black genuine leather bands, respectively. The watches' new faces feature characters from the Peanuts comic strip.
Panel: Time Is Running Out to Address Killer Robot Threat
January 25, 2016
The rise of autonomous war machines is outpacing policies and technological countermeasures, weapons and robotics experts warned last week at the World Economic Forum. Autonomous weaponry potentially is a $20 billion industry that has taken root in 40 countries, said BAE Systems Chairman Roger Carr. He was one of four panelists at the session titled "What If: Robots Go to War?"
How Trump Wins: Master Manipulator, Meet Analytics
January 25, 2016
Given President Obama's success in the last two elections, I was convinced that we would see a major emphasis on the use of analytics in this election season. It seemed that Clinton, in particular, would have been drawn to it after Obama used it to defeat her in the 2008 primaries. Although some of the PACs have embraced analytics, I haven't seen a similar effort on the part of any candidate.
Android Is Download King, but iOS Reigns Over Revenues
January 23, 2016
Worldwide downloads of Android apps in 2015 were double those for iOS, but revenues from iOS apps were nearly twice those of Android, according to an App Annie report released this week. First-time device owners in emerging markets drove the huge increase in Android downloads, researchers found. "This growth opens up avenues for publishers to create new markets," the report says.
Apple Stats Reflect Slow Slog Toward Diversification
January 22, 2016
Apple this week released a diversity report showing that initiatives to broaden the makeup of its U.S. workforce haven't been as successful as CEO Tim Cook suggested last year. The EEO-1 report filed with the federal government covers Apple's 2015 hires in the United States. Its numbers vary widely from the diversity numbers the company revealed in August.
Microsoft Cloud Rains Free Services on Nonprofits
January 21, 2016
CEO Satya Nadella on Tuesday took the occasion of the World Economic Forum in Davos, Switzerland, to announce that Microsoft plans to donate US$1 billion worth of cloud services to serve nonprofits and university researchers over the next three years. The company's recently formed Microsoft Philanthropies unit will manage the contribution as part of a three-part effort.
The Year of Connected and Self-Driving Cars
January 21, 2016
Connected cars and self-driving cars are two of the hottest and fastest-growing segments in the marketplace today. However, they are often confused. Connected cars are here today. Self-driving cars are not yet, but they are coming. They both mean advancements in automotive. They both use wireless networks, wireless technology, satellite technology, ground-based sensors and more.
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