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Systemd Dev Slams FOSS Culture
October 07, 2014
The open source community is "quite a sick place to be in," said Red Hat engineer and Systemd developer Lennart Poettering. "The open source community is full of [assh*les], and I probably more than most others am one of their most favorite targets," Poettering added. "I get hate mail for hacking on open source. People have started multiple 'petitions' .... asking me to stop working.
Feds Seek Advice on Privacy Tech Spending
October 07, 2014
Various U.S. government agencies have been conducting research on how best to meet the challenge of privacy in the digital age, with investigations of a wide range of technology issues including encryption, data tagging, sensors, healthcare records and clinical informatics. As useful as this research eventually may become, the fragmented nature of these efforts poses a problem.
5 Ways Data Denial Hurts Marketing and Sales
October 06, 2014
Other parts of business have reoriented around data, but sales and marketing have been allowed to function as though they're black arts, with their practitioners going about their trades mysteriously, doing things for reasons only they know. Sometimes the result is a great quarter. Other times, not so much. Sales and marketing generate metrics, but many managers rely on instinct and experience.
The Importance of Being FOSS
October 06, 2014
It's a fact of life in virtually every community that there will be countless daily distractions -- news announcements, controversies, squabbles -- that take up the majority of our time and energy, leaving little for the big picture. The Linux community is no exception. That's why it was such a relief to see a post recently that struck directly to the core of all that is FOSS.
Dell OEM: The Magic Is in the Mystery
October 06, 2014
I had a chance last week to talk with the most secretive group inside Dell. They are kind of like the Q Division in the James Bond movies. These folks are pretty much unique in the industry, in that they build PCs and servers that are highly customized for firms that then place them into unusual solutions. This is the kind of machine that might go into a unique military vehicle.
Intel Pulls Ads Under Pressure From Angry Antifeminist Gamers
October 06, 2014
Intel confirmed that it pulled its advertising from a gaming website and community hub after it received feedback from its customers. Intel takes customer feedback very seriously when it relates to contextually relevant content and placements, the company reportedly said. However, the fact that Intel pulled its ads from Gamasutra is just one part of a story that involved a coordinated campaign.
Next Fashion Trend: Phabulous Phony Pockets?
October 04, 2014
"Is that a phablet in your pocket, or are you just happy to see me?" That may be the modern-day equivalent of the famous quip, thanks to the arrival of Apple's 5.5-inch iPhone 6 Plus. With its increased size and flexibility, the device not only has kicked off the "Bendgate" scandal, but also may be helping to start a new fashion trend. Several major brands have admitted they're rethinking pockets.
The One Apple Watch Thing That Really Matters
October 03, 2014
While the cellphone nearly killed the wristwatch, the Apple Watch gizmo actually will revive it. In fact, I think the attention that the Apple Watch will bring to our wrists will spark sales of traditional watches. Why? I believe there is a latent desire to have a wristwatch -- to have the convenience of the time on your wrist without the need to pull out your smartphone.
How Microsoft, Lenovo and Clickfree Damage Their Collective Brand Experience
October 03, 2014
What is a collective brand experience, and why is it so important for companies to understand and manage it correctly? It can't be ignored, because it will grow on its own and in harmful ways. However, most are shooting themselves in the foot on a daily basis. Companies understand the brand. Even so, only some do a good job at building, nurturing and protecting their own brand.
How Gamification Will Rise From the Trough of Disillusionment
October 02, 2014
Gartner's Hype Cycle Report, which looks at new technologies as they make their way through the inevitable gauntlet of media hype, is now in its 20th year. The various stages are aptly named, and many tech observers are painfully familiar with the early ones. The hype cycle starts with innovation, rapidly moves into the peak of inflated expectation, and then sinks in the trough of disillusionment.
Apple Shrinks Market for Stolen iPhones
October 02, 2014
Apple on Thursday closed a gap in its efforts to combat mobile device theft with the announcement of a service for checking the Activation Lock status of its iPhone, iPad and iPod product lines. The Find My iPhone Activation Lock requires that an owner's Apple ID and passcode be entered into an iOS device before Find My iPhone can be turned off or the device can be erased or reactivated.
Attorney Slams Google for Making Money Off Nude Celeb Pics
October 02, 2014
Google may be on the receiving end of a $100 million lawsuit from attorneys representing some of the celebrities whose nude photos were hacked from their iCloud accounts and subsequently posted online. Entertainment lawyer Martin Singer has sent a letter to Google's top executives and its legal staff, accusing the company of ignoring a take-down request sent to it four weeks ago.
A Lot to Like in the Midwest
October 01, 2014
There was a lot to like at Salesforce ExactTarget's Connections 2014 user conference in Indianapolis last week. Now all that's needed is a shorter name. The words "marketing cloud" need to be fitted in there too, but I forget how. Perhaps it's ExactTarget's Midwest roots, but I can see a genuine concern for the customer emanating from the ExactTarget Marketing Cloud and it plays well.
Darkcoin Steps Out of the Shadows
October 01, 2014
Darkcoin has exited beta and is now ready for mainstream use. Also, the software's code is now open source. Darkcoin is the first fully open source cryptocurrency with financial privacy built directly into the software, its developers claimed. Open-sourcing financial software is vitally important, they said, because it instills confidence that users' financial privacy is protected.
Tech Advances Will Give Aging Baby Boomers More Independence
October 01, 2014
The U.S. is facing a retirement wave; 76 million Baby Boomers are beginning to hit the 65-year-old mark. By 2025, the number of people between 65 and 85 will account for 16.6 percent of the population. In the U.S., the elderly prefer aging in their own home, but it can be risky. Connectivity and technology advances are enabling more sophisticated devices and tools to help consumers and caretakers.
Give the Gift of Social Customer Service
September 30, 2014
Snow flurries and the smell of pine needles. Eggnog and hot apple cider. Gingerbread men and latkes. Stockings and dreidels. Ornaments and menorahs. Trips to see family, and... visits to the customer service department? The holiday season is upon us, and it isn't complete without a customer service interaction or two. Remember when there was an actual customer service counter in department stores?
Apple and Oracle - Are We Suckers or What?
September 29, 2014
"There's a sucker born every minute." What's kind of funny about that famous quote is that there is no record of P.T. Barnum ever saying it, and there's a lot of evidence he was too smart to have done so. Whether Barnum made the observation or whether those words were uttered by any number of con men instead, the fact remains we are often excessively gullible.
Leveling the Monetization Playing Field on the Internet of Things
September 29, 2014
The Internet of Things is expected to be a $7 trillion market in six years. However, many small to medium-sized IT firms that do not have the capital to acquire the Nests of the world are left to wonder how they can benefit from this lucrative trend. SMBs with little or no IT in-house support can monetize this new market without reinventing the wheel.
Debunking the Lead Numbers Myth
September 29, 2014
Sales people love leads. They want lots of them, and they want them now. The more leads, the more money -- because sales is a numbers game, right? Well, yes and no. Some believe in an equation that says X number of leads will produce Y number of closed deals. If you make X greater, Y will be greater, too, right? That's a quaint thought, but it's not the way it works.
FBI Director Comey Gives Apple and Google a Tongue-Lashing
September 26, 2014
FBI Director James Comey on Thursday strongly criticized Apple and Google for hardening information stored in smartphones by encrypting data, making it inaccessible to law enforcement even with a court order. The FBI has had conversations with both Apple and Google over the encryption features, Comey said, although he personally was not involved in those talks.
Amazon Takes a Leap of Faith With 'Transparent'
September 26, 2014
With the launch on Friday of its latest original series, Transparent, Amazon may be signaling its intention to challenge Netflix in the streaming video market. Amazon already has earned praise for its original programming, but it hasn't reached the critical or audience success of Netflix offerings such as House of Cards or Orange Is the New Black.
Apple Dismisses Bendgate
September 26, 2014
Apple has been plagued by two iPhone 6 issues in recent days: 1) an update to its iOS 8 operating system wound up disrupting cellular connectivity and disabling the Touch ID fingerprint reader to unlock it; and 2) numerous reports surfaced in mainstream and social media that it bends. About the iOS 8 issue, Apple has been most apologetic. On the reports of the iPhone 6 bending? Not so much.
Desktop PCs May Be Poised for a Comeback
September 26, 2014
Desktop computer users are more satisfied with their devices than laptop and tablet owners, according to a recent American Customer Satisfaction Index survey. However, the category of personal computer satisfaction in general appears to be somewhat in the dumps. The annual measure of satisfaction fell 1.3 points to a score of 78 out of a possible 100.
Where Apple Watch Leads, CRM Will Follow?
September 25, 2014
CRM system users are a versatile bunch. Some 29 percent of participants in a recent survey accessed CRM through four devices: laptops, desktops, tablets and smartphones. Twenty percent said they used a combination of three of the aforementioned form factors, and about 81 percent said they used multiple devices to access CRM, according to Software Advice's report.

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