Welcome | Sign In
TechNewsWorld.com
Law

Sony BMG Takes Software Firm to Court Over Rootkit Fiasco

Print Version
E-Mail Article
Reprints
Sony BMG Takes Software Firm to Court Over Rootkit Fiasco

Sony BMG is suing the Amergence Group, the company that developed a controversial copy protection software embedded in selected CDs, for $12 million in damages. The music giant wants to recoup money lost from refunds it gave to consumers who bought the problematic CDs. The software that has the "horrible rootkit solution" was not made by The Amergence Group, the company maintains.


Listen to Your Customers, Grow Your Bottom Line.
Learn how loyal customers can be your best advocates for evangelizing your products and brand, while helping you to dramatically gain new business. Download "Customer Experience Management: Engaging Loyal Customers to Evangelize Your Brand."

Sony BMG has filed a US$12 million lawsuit against the Amergence Group (formerly SunnComm), claiming that the company did not perform as expected in developing copyright protection software for music CDs.

The suit comes after Sony refunded millions of dollars to consumers who complained about digital rights management software on Sony BMG discs and the fact that it installed code on users' computers without their knowledge or consent.

The most recently filed suit is based on profound confusion, Amergence Group Managing Director Peter Jacobs told the E-Commerce Times. The copyright protection software that has the "horrible rootkit solution" in it was not made by his company, he asserted.

Disastrous Development

The MediaMax software was developed for Sony "based on their specifications, their day-by-day instructions and access to our developers," claimed Jacobs. When Sony merged with BMG, he said, the combined company "fast-tracked" another technology that did indeed employ the questionable rootkit coding and was widely distributed.

"Because both technologies came out of Sony, people get confused," he said.

The only consumer objection to MediaMax code is the fact that it in some cases installed itself regardless of whether or not the consumer accepted the user agreement. That glitch, said Jacobs, has been fixed, along with a variety of other bugs not related to the rootkit issue.

That problem was not the subject of the class-action lawsuits against Sony over the digital rights management software called "XCP," provided by First 4 Internet, argued Jacobs. However, the MediaMax user agreement issue was indeed brought to court by the Electronic Frontier Foundationin a lawsuit against Sony.

Joining the Groundswell

Privacy and anti-copy protection advocates have made a wide range of complaints about Sony's CD software. One such claim is that the MediaMax software records and tracks the IP addresses of computers that load Sony CDs. This is patently untrue, said Jacobs.

Despite such claims, though, the software was indeed designed to prevent unauthorized copying of CDs. Now, the tide of public opinion seems to be toward the side of including no such locking software on CDs.

"There is a huge groundswell of anti-copyright protection people out there," said Jacobs. "I've worked my way toward that position personally."

In the meantime, lamented Jacobs, "our business model is on hold." Jacobs' company recently announced its acquisition of SonicMountain, owner of popular podcasting site Odeo.com.

As the lawsuits fly, discs with MediaMax software remain on retailer shelves and are being sold, claimed Jacobs. Those discs, he asserted, were never part of the Sony recall of music discs with questionable software.


Print Version E-Mail Article Reprints More by Kimberly Hill


More by Kimberly Hill

Bill Curbs President's Power to Flip Internet Off-Switch
March 19, 2010
A new version of a bill governing emergency control of the Internet is being floated in the U.S. Senate. In response to technology industry objections, language has been removed that would have given the president the power to flip a "kill switch" on the Internet in the event of a cyberemergency. The latest version requires public-private collaboration to decide whether to keep the Internet lights on.
The Green Army's Social Network March
March 19, 2010
Green advocates and sustainability proponents are making their power known to corporations through the sophisticated use of social networking. From personal blogs with large, active readerships to social networks forming on mainstays like Facebook or platforms like Ning, activists and companies alike are doing a delicate dance as they learn more about the benefits and pitfalls of using social networking.
FCC Begins Long Climb Toward Broadband for All
March 15, 2010
The FCC began unveiling its plan for achieving national access to broadband in the U.S. with an executive summary that outlines the government's role in broad strokes: promote competition; allocate resources wisely; monitor service access in all regions and among all populations; establish standards for the use of broadband in public institutions.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network