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Facebook on Passwords During Job Interviews: Don't Ask, Don't Tell

Facebook on Passwords During Job Interviews: Don't Ask, Don't Tell

Facebook has responded to reports of employers who insist on gaining complete access to prospective employees' Facebook accounts. Users, the network said, shouldn't be required to give up their logon info. Facebook warned employers that accessing a job seeker's account under such conditions violates the network's policies, infringes on the privacy of the user's friends, and could expose the employer to legal risks.

By Richard Adhikari
03/23/12 11:54 AM PT

Reacting to recent reports that some organizations are demanding that job seekers turn over their Facebook passwords, the social network on Friday criticized the practice for undermining members' privacy expectations and security.

It also pointed out that such a move could expose employers who ask for passwords to dangerous liabilities and vowed to take action to protect the privacy and security of its users.

However, some observers have expressed skepticism about Facebook's motivation.

For example, "Facebook has in the past not been the best custodian of the information entrusted to it by consumers, and they've gotten a black eye for many things they've done," Paul Stephens, director of policy and advocacy at the Privacy Rights Clearinghouse, told TechNewsWorld. "I believe this provides them with an opportunity to be the savior of privacy."

However, John Simpson, consumer advocate at Consumer Watchdog, applauded Facebook's action. "I am often critical of Facebook's policies in many areas, particularly its all too often cavalier approach to users' privacy," he told TechNewsWorld. "They are completely correct here, and I support their position."

What the Brouhaha's About

Reports that some organizations and schools have been asking job seekers and students, respectively, for their Facebook passwords in order to closely monitor their social networking activities have made headlines recently.

For instance, Maryland's Department of Corrections is reportedly asking job seekers to log into and scroll through their Facebook accounts so their interviewers can see what topics they post messages about and who their friends are.

Some schools are either requiring student athletes to give coaches or compliance officers a degree of access to their Facebook pages by "friending" them or turning to software from social media monitoring companies such as Varsity Monitor to monitor them.

The resulting outcry over these practices has led Connecticut Senator Richard Blumenthal to begin drawing up a bill to ban employers from asking job seekers for access to their private Facebook accounts.

"I support [Sen.] Blumenthal's intention to explicitly outlaw the practice," Consumer Watchdog's Simpson said.

What Facebook Said

Facebook said users should never have to share their passwords, let anyone access their accounts, or do anything that might jeopardize the security of their accounts or violate the privacy of their friends.

It has made the sharing or soliciting of Facebook passwords a violation of its statement of rights.

Facebook also warns that employers may not have the proper policies and training to let reviewers handle private information, and that even if they do, they may have to assume liability for the protection of the information the reviewers have seen.

Further, Facebook pledged to take action to protect the privacy and security of its users, by engaging policymakers or initiating legal action.

Facebook representative Johanna Peace pointed TechNewsWorld to the company's blog post on the issue in response to a request for further comment.

No Suspension of Disbelief

"Ironic would be an understatement," Charles King, principal analyst at Pund-IT, told TechNewsWorld regarding Facebook's announcement about protecting users' privacy. "It seems a classic example of do as I say, not as I do, especially coming close on the heels of the controversy earlier this week about Facebook changing its official language around what used to be its privacy policy."

Facebook last week posted proposed changes to its Statement of Rights and Responsibilities, substituting the term "data use" for "privacy policy" in a move that has privacy advocates in the United States and the European Union up in arms.

"The elephant in the room here is Facebook's coming IPO," King continued. "I've ... noticed a concerted effort to recast Mark Zuckerberg and company as mature, concerned leaders instead of the callow misfits [portrayed in the film] 'The Social Network.'"

Facebook "gains nothing from this invasion of privacy, so it's in its interest that this practice stop," Justin Brookman, director of the consumer privacy project at the Center for Democracy and Technology, told TechNewsWorld.

The social networking giant's privacy practices are also under scrutiny from the United States House of Representatives' Energy and Commerce Committee. This body has written Facebook and 32 other iOS app developers asking about their information collection and use practices of social apps for Apple devices.


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