By Nora Macaluso E-Commerce Times Part of the ECT News Network
11/08/01 4:44 PM PT
EBay is moving into position to go head-to-head with Amazon in
serving brick-and-mortar retailers that want to get more online business.
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With all the attention that EBay (Nasdaq: EBAY) has
devoted to building fixed-price sales on its site, one might jump to the conclusion that
the Internet auction giant has dramatically changed its mission.
The fact is, EBay remains first and foremost an auctioneer, according to analysts
and company executives. However, the fixed-price push is helping EBay solidify its
position as an open, online marketplace -- while at the same time positioning the
company for a challenge to
Amazon.com (Nasdaq: AMZN) in the third-party
e-tail market.
"Auctions will always be the sort of centerpin of whatever EBay does," Forrester analyst
Carrie Johnson told the E-Commerce Times, but "fixed-price goods are
rising in importance" and may help power the auction business even further.
Johnson predicted that mainstream consumers who are reluctant to dive into the online
auction market might build a "level of trust" for EBay through their fixed-price sales.
EBay's fixed-price operations now account for about 16 percent of sales on EBay, company
spokesperson Kevin Pursglove told the E-Commerce Times.
Those operations include subsidiary Half.com, the "Buy It Now" auction feature that
lets buyers choose to pay a set price at the outset instead of starting a bidding war,
and the new "storefront" section consisting of third-party vendors setting up
shop on the EBay site.
Fixed-Price Push
"We see growing use (of the fixed-price format) by sellers and buyers," Pursglove said.
"EBay Stores is perhaps the latest step in that evolution."
Buy It Now is now featured in nearly one-third of all EBay auctions, according to
Pursglove. In addition, EBay has accelerated plans
to integrate Half.com into its overall operations, though the company is still deciding
how the merged product will look.
"The idea will be to have one brand," Pursglove said. "Exactly how we're going to
integrate that brand and how we'll integrate the listings into EBay has yet to
be determined."
Showing Some Half-Life
Morningstar.com analyst David Kathman told the E-Commerce Times that "Half.com is
continuing to grow pretty nicely."
Gross merchandise sales at the division were up 44 percent from the second quarter to the
third, and listings were up 15 percent, Kathman said.
Though the offerings on Half.com are "not quite as diverse a bunch of stuff
as on EBay proper," Kathman said, "they've added a lot of categories."
Challenging Amazon
As a result, EBay is moving into position to go head-to-head with Amazon in serving
brick-and-mortar retailers that want to get more online business.
"I think there's room for more than one player in these areas where Amazon and EBay
are butting heads," Kathman said.
Kathman believes that storefront-type arrangements hold big potential for both EBay
and Amazon, which runs a similar operation called zShops.
"Obviously a corporation has more stuff to sell than somebody selling comic books or
Beanie Babies out of his garage," Kathman said.
Untapped Businesses
Providing a platform for big companies to sell surplus merchandise, or for smaller,
less Web-savvy ones to get into e-commerce, can be "pretty lucrative," according to
Kathman.
"These are the sort of peripheral things that could become much bigger, and they're
both trying today to lay the groundwork for much bigger doings in the future,"
Kathman said.
In some ways, said Kathman, EBay may have the upper hand over Amazon, which like
most e-tailers is still struggling to turn a profit. EBay is "in a more stable position,
business-wise," according to Kathman.
"They're already profitable," Kathman said. "They've got plenty of money."
EBay's Evolution
For its part, EBay believes it will build on its past successes, even during
an overall economic downturn.
On October 18th, EBay reported third-quarter net
income of $18.8 million on revenue of $194.4 million. Company officials said on
a conference call that day that EBay expects to do even better in the current quarter,
as businesses seek to get rid of unwanted merchandise and consumers look for bargains.
Pursglove acknowledged that while EBay started out as an auction site dealing mainly in
collectibles like Beanie Babies, it has grown to the point where collectibles make up
less than half of all merchandise sold.
"As more and more people come to the site with different expectations, they've really
engineered it so it works best for their particular circumstances," he said. "EBay
is essentially a liquid marketplace."