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Results 1-20 of 334 for Susan B. Shor.
BEST OF ECT NEWS

Customer Feedback Predicts Online Success

Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate. A recent study by Keynote Systems, which offers e-bus...

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Salesnet President Jonathan Tang Ready to Take On Salesforce.com

The on-demand CRM market has been growing steadily in the past year, with challenges arising to Salesforce.com's dominant position, or as Nucleus Research put it in a May 2005 paper, "On-demand CRM is growing up." Industry giant Microsoft added a host of new tools to its CRM offering with its 3.0 re...

BEST OF ECT NEWS

Customer Feedback, Design Keys to Online Success

Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate. A recent study by Keynote Systems, which offers e-bus...

BEST OF ECT NEWS

Microsoft’s Strategy May Change Shape of CRM for SMBs

Microsoft announced in July it was stepping full force into the small- to mid-size business (SMB) market with a customer relationship management (CRM) product designed to fit into its Office software suite. At the time, analysts said Microsoft was wise to take a bottom-up approach to the CRM office ...

Comcast Follows Time Warner in Offering ‘Family’ Programming Tier

Comcast, the nation's largest cable television company with 21.5 million subscribers, announced it would follow in the footsteps of No. 2 Time Warner Cable and offer a "family friendly" package of TV channels. Comcast's G-rated offering bundles 16 stations, including Disney Channel, Discovery Kids, ...

High-Risk Flaw Found in Symantec’s Software

A Symantec security flaw discovered by an independent security consultant is unlikely to be exploited -- despite its rating as a high risk by Symantec itself and a very high risk by security firm Secunia, said Forrester Research senior analyst Michael Gavin. The vulnerability, which could allow a ha...

Oracle Revamps Multi-Core License Pricing Again

Oracle has changed the formula it uses to determine the cost of software licenses for multi-core processors, the company announced. In July, it began counting each core as .75 of a whole, but it will now use different formulas based on the specific chips in use. The majority of buyers purchase lice...

Gifts for Gamers

The game lover on your holiday gift list can be the easiest person to shop for. Just pick the latest, greatest sequel game and you're set. Not so this season. That's because new releases of this generation's game consoles -- Microsoft's Xbox, Nintendo's GameCube and Sony's PlayStation 2 -- are on th...

Yahoo Brings Questioners Together With Answers

Yahoo has launched a service that attempts to connect those with questions to a community that might have the answers. Yahoo Answers offers 23 categories in which to ask a question not easily answered by a Web search. "When it comes to locating facts, such as the capital of India, Web search rocks.

Sony Digs Another Hole With ‘Overeager’ DRM Placement

Sony BMG's overzealous moves to insert digital rights management into its music CDs is causing the company more trouble. The Electronic Frontier Foundation, the non-profit Internet rights group, said that software Sony embedded into 27 CD titles on sale in the United States and Canada opens a hole t...

Microsoft Enhances CRM Offering

Microsoft's latest CRM release takes a giant step from previous versions, adding several key functions to its Dynamics CRM 3.0. Although the company said the new version will be more competitive with CRM giants Oracle and SAP, one analyst said Microsoft is still playing mostly in the small and mediu...

Microsoft’s SNARF Finds Your Friends Among Tons of E-Mail

Microsoft Research released today a program that can help sort through e-mail so that correspondence that you're most likely to want to see ends up where you're most likely to see it. SNARF (Social Network and Relationship Finder) is a free, add-on program that works with Outlook 2003 and up. It "kn...

Dead Keeps Concert Sharing Alive

The Grateful Dead found out this week what happens when you give and then take away: consumer uproar. The Dead, a band who has always encouraged tape sharing of its multitude of live shows, a few weeks ago asked the non-profit Internet Archives to remove free downloads of their concerts from its sit...

ICANN May Release Single-Letter Domain Names

The agency charged with Internet oversight may give its blessing to single-letter domain names, which have been reserved since 1993. The Internet Corporation for Assigned Names and Numbers (ICANN) will decide this and other issues at a meeting in Vancouver, B.C., this weekend. Single-letter domains ...

Holographic Storage Disc Coming by End of Next Year

While Sony (Blu-ray) and Toshiba (HD-DVD) go head-to-head with competing high-definition DVD technology, Hitachi-Maxell and InPhase Technologies are working on a disc that will hold 300GB of information, or six times what either of the other discs can store. Hitachi is calling their technology a tap...

BEST OF ECT NEWS

‘Microsoft Effect’ Could Change Shape of CRM for SMBs

Microsoft announced in July it was stepping full force into the small- to mid-size business (SMB) market with a customer relationship management (CRM) product designed to fit into its Office software suite. At the time, analysts said Microsoft was wise to take a bottom-up approach to the CRM office ...

Web Portal Gives Patients Control of Mammogram Records

Patients who want to manage their own breast health records have a new tool with which to do so. MyNDMA.com, launched today by IBM and i3 Archive, is a Web portal that gives its users a place to store digital mammogram results as well as faxed-in medical documentation. But the portal is much more th...

Computers Get Sober at the Holidays

With the holiday season and its flurry of shopping, greetings and other online activities, also comes a bump in malware production. Proof of that came early this year with the proliferation of several versions of the Sober worm. "Unfortunately for us, the holidays have historically brought with them...

Radio Makes a Comeback on Your Phone

Wireless carrier Cingular announced yesterday it had teamed up with MobiTV to offer MobiRadio. For US$6.99 a month plus kilobyte use fees, Cingular subscribers with radio-ready handsets can stream any of 44 commercial-free radio channels directly to their handsets. The stations, programmed by Music ...

IBM Reigns Supreme in Supercomputer Production

IBM's speed in the supercomputer world remains unchallenged today. The company not only maintained its hold on the top ranking spot among all supercomputers with its Blue Gene/L System, which doubled its own speed in the Top500 biannual listing of the world's fastest machines, but Big Blue built the...

Will Elon Musk ultimately purchase Twitter?
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