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Sift discovers cybercrime fraud ring Proxy Phantom

New Cyber Theft Group Uses Revitalized Tricks To Target Online Merchants

A new fraud ring called Proxy Phantom is using sophisticated credential stuffing attack methods to take over customer accounts for U.S.-based e-commerce merchants. The latest research from digital trust and safety firm Sift demonstrates fraudsters' relentless innovation and reinforces retailers' nee...

Microsoft Bing mobile search

Microsoft Bing, Yandex Create New Search Protocol

Called IndexNow, the protocol uses an API to allow websites to easily notify search engines whenever content is created, updated, or deleted. Once the search engines are notified of updates they can quickly crawl and reflect the website changes in their index and search results.

MacBook Pro

Apple Unveils New Muscular MacBooks, Refreshes AirPods, Adds $5 Music Service

Two new processors were also unveiled by Apple. The M1 Pro supports up to a 10-core CPU and 16-core GPU, as well as up to 32 GB of unified memory. The M1 Max supports a 10-core CPU, up to 32-core GPU, and 64GB of unified memory. Apple claims that the new Macs can get up 21 hours of battery life.

INSIGHTS

Fixing Customer Service Will Require Better Tech

This is not good. A new report commissioned by Replicant tells a story of customers frustrated when service fails or is way too slow. That's not new -- and Replicant is not the only vendor to ring the alarm. For many years Oracle has reminded vendors that one bad service encounter is enough to make ...

BlackBerry and AWS will develop and market BlackBerry's Intelligent Vehicle Data Platform, IVY

BlackBerry IVY and the Future of Electric Vehicles

BlackBerry's automotive initiatives are increasingly focused on electric vehicles that need help to reach their full potential. Last week the company highlighted the coming experience with EVs. I found the description compelling and worth covering here because it will make a massive difference. We'l...

Canonical Launches Ubuntu 21.10 With Few Surprises

Canonical has released Ubuntu 21.10, Impish Indri. The new version of its flagship OS has a heavy focus on cloud-native, AI/ML, and Ubuntu developers on Windows. This is not a major distro upgrade. Nonetheless, Ubuntu 21.10 does play catch up with the latest Wayland improvements and GNOME 40 -- fina...

cloud computing servers

Cloud Security Holes Are Invites for Ransomware: Report

While migration to the cloud is at an all-time high, so is the growth of ransomware peddlers. Veritas Technologies surveyed more than 2,000 global IT leaders whose organizations have undertaken pandemic-led digital transformation. The study found the majority are severely vulnerable to ransomware at...

Tile Mate Slim

Tile Product Line Refresh Heats Up Competition in Smart Tracker Market

Item tracker maker Tile refreshed its product line Tuesday and announced it will be introducing a new ultra-wideband product in 2022. "With a longer finding range, louder ring and voice-enabled finding through Amazon Alexa and Google Assistant, we're making it even easier for people to quickly find ...

Enterprises Embrace Open Source To Tackle Growing Data Management Challenges

Linux Foundation Research and SODA Foundation have released study results on new data and storage trends for enterprise. The 2021 Data and Storage Trends Report reveals enterprise use of data and storage as it relates to cloud services and workloads in the era of cloud native, edge, IoT and 5G. Data...

NICE Platform Answers Call for Hyper-Personal CX Tools

When a complex need arises, customers expect to be connected to a well-prepared agent who can quickly resolve the situation. That fix must be applied in a way that leaves both the customer and agent feeling great about the outcome. Fortunately, the technologies now exist that allow contact centers t...

Netflix Walmart merchanside deal

Walmart Announces Merchandise Hub for Netflix

Walmart and Netflix are teaming up to sell merchandise pegged to the streaming media provider's content. "The Netflix Hub brings together some of its most popular shows in its first digital storefront with a national retailer," Walmart EVP Jeff Evans wrote in a news release Monday. The new partnersh...

Windows 95 to Windows 11
OPINION

From Windows 95 to Windows 11: A Matter of Perspective

Microsoft has learned a great deal and changed its personality and focus since Windows 95 debuted, and Windows 11 showcases those changes. Let's talk about Windows 11 this week. Then we'll close with the product of the week, the Surface Laptop Studio, which is arguably the most Apple-focused product...

REVIEW

Zorin OS 16: Better GNOME With Much More Simplicity

Zorin OS is one of the more endearing Linux operating systems available for both Linux veterans and computer users transitioning from Windows. But despite some stellar improvements, Zorin OS 16 falls short of offering wider user appeal to those looking beyond Windows-like computing. However, this la...

smart refrigerator

Amazon Super Smart Fridge Is Reportedly in the Works

"Amazon has always played a role in the ecosystem of replenishment for appliances," noted Patrice Samuels, a senior analyst with Parks Associates. "The fact that it's building its own appliance now with replenish capabilities is going to impact this market and give them a competitive edge."

computer-chip

Chip Shortages Likely To Linger Through 2022

"Companies are realizing that supply chain issues could cause problems, and so many companies shifted more from the just-in-time method of manufacturing to building up a lot of inventory," said IDC Research Director Phil Solis. "Everyone started ordering more chips than they needed which is a big pa...

smart city
OPINION

Imagining the Future Smart City

At the Qualcomm Smart Cities Accelerate 2021 event last week they talked about the advantages that those living in a smart city would enjoy. Smart cities are coming, though I agree with Qualcomm that most will likely be done poorly and need to be redone due to the lack of city and state expertise in...

Quantum Computer

The Challenge and Promise of Quantum Computing

Despite becoming increasingly viable, many people don't understand what quantum computing is, and how it differs from classical or binary computing. We spoke with experts in the field of quantum computing to help explain; and get their assessment of how this emerging technology could eventually chan...

Canonical Breathes Longer Life Into Two Ubuntu Aging Releases

The prolonged lifecycle of Ubuntu 14.04 LTS and 16.04 LTS turns a new page in Canonical's commitment to enabling enterprise environments, said Nikos Mavrogiannopoulos, product manager at Canonical. By prolonging the operating system lifecycle to 10 years, Canonical is helping organizations to better...

multicultural crowd

Researchers Find Cyberattack Discrepancies Based on Race, Gender

The research by Malwarebytes, Digitunity and the Cybercrime Support Network based on a survey of 5,000 people in the United States, United Kingdom and Germany found that Black people, Indigenous people, and People of Color (BIPOC) are more likely to have their identities stolen than White people, 21...

Gitpod Answers Developers’ Call To Run Upstream VS Code in Browser

Gitpod is making a browser-based VS Code developer experience accessible to everyone. This allows developers and teams to run VS Code on cloud-powered servers and access it from any device using only a web browser. The new project was initiated in response to continuing inquiries from developers, ac...

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