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EXPERT ADVICE

Outsourcing Lead Generation: Who Do You Trust?

Practically every business has a dirty little secret: It's called customer attrition. Rarely can a company claim someone as a customer for life. There will always be pressure from the competition -- and as a result, there will always be customer attrition. Certainly, businesses do everything they ca...

OPINION

Oracle’s Cloudy Plans to Make Sun Shine

During a five hour event at its Redwood Shores corporate headquarters, Oracle executives, including CEO Larry Ellison and Co-Presidents Safra Catz and Charles Phillips, applauded the completion of Oracle's purchase of Sun Microsystems and outlined their strategy for the new acquisition for a media a...

Will FOSS Jump Into the iPad Fray?

Positioned somewhere between the smartphone and the laptop, Apple's new tablet is billed as "the best way to experience the Web, email, photos and videos." While the Macintosh, Windows and Linux platforms all compete to varying degrees on PCs, netbooks and smartphones, the iPad currently stands more...

OPINION

Women: IT Needs You – Men: Get Over It

I was idly scanning a press release in my inbox the other day stating that the National Academy of Sciences planned to honor 17 individuals in 2010 for their "extraordinary scientific achievements in the areas of biology, chemistry, geology, astronomy and psychology." Five of the recipients were wom...

Amazon Grudgingly Gives In to Macmillan’s Pricing Demands

After a brief protest late last week, Amazon now says it will give in and sell e-books from Macmillan at the higher prices the publisher has requested. "Macmillan, one of the 'big six' publishers, has clearly communicated to us that, regardless of our viewpoint, they are committed to switching to an...

Intel, Micron Cram 8 Gigs of Chip Into 4-Gig Bag

Intel and Micron have jointly announced what may be the world's smallest, densest NAND flash memory device yet. Their 25-nanometer NAND flash semiconductor offers 8 GB of memory in a single NAND processor. This could pave the way for higher capacity storage for consumer devices. The 25nm NAND semico...

EXCLUSIVE INTERVIEW

Rethinking the Fortifications: Q&A With Heartland CIO Steven Elefant

Following a breach of its computer systems a year ago, Heartland Payment System, one of the five largest payment card processors in the United States, came under considerable pressure to strengthen its IT security, and it's been embroiled in several lawsuits because of the breach. In January 2009, h...

Taking Airline CRM Efforts to New, Higher Altitudes

Consider the advantages of joining an airline frequent flier program: The more you travel, the more points you earn. On the other hand, the more you travel, the more likely your baggage will be lost. Or the airline will still charge a fee for converting frequent flier points into a "free" extra trip...

OPINION

The Folly of Ignoring Apple’s Success

The technology and consumer electronics markets are awash with companies that seem to be barely meeting expectations or are, like Sony, Sun and Yahoo, on and off death watch. They aren't alone; the relatively new Obama administration seems to also be failing, and the latest State of the Union addr...

Windows Azure Graduates Into the Commercial World

Following a month of testing at no cost to customers, Microsoft's Windows Azure platform will become a paid service on Monday. The Azure platform is a set of cloud computing services that can be used together or independently on a pay-per-use basis. Originally unveiled in October 2008, the service h...

LINUX BLOG SAFARI

Life After Microsoft: IT Utopia or ‘Apocalyptic Tailspin’?

Well, the snow continues to fall here in the Linux blogosphere, and Linux Girl is beginning to wonder if it will ever end. Bread and milk are still in short supply at the local FOSS-y-Mart; children are getting cabin fever; and the snow drifts are getting taller than many netizens. Down at the Broke...

PODCAST

The Great Mainframe Shakeout

A growing number of technical and economic incentives are mounting that make a strong case for modernizing and transforming enterprise mainframe applications -- and the aging infrastructure that support them. IT budget planners are using the strident economic environment to force a harder look at al...

Study: Cellphone Bans No Boost for Road Safety

Laws banning drivers from using handheld cellphones while behind the wheel don't help to reduce crashes, a study by the Highway Loss Data Institute has found. The institute, which is affiliated with the Insurance Institute for Highway Safety, calculated monthly collision claims in New York, the Dist...

Windows 7 Launch Sends Microsoft Profits Skyward

PC users purchased record numbers of Windows licenses in the last three months of 2009, driving big gains for Microsoft over the company's second fiscal quarter, the first quarter in which the company's Windows 7 OS was on retail shelves. For its quarter ended Dec. 31, Microsoft reported net income ...

EXCLUSIVE INTERVIEW

Startup, Know Thyself: Q&A With Sierra Ventures Managing Director Tim Guleri

In this business climate, the road to striking a venture capital deal is difficult for both funder and fundee. Small startups with big ideas obviously have a harder time finding VC firms willing to take a chance on them, but those VC firms themselves are under added pressure to make the correct deci...

OPINION

iPad’s Not Soft Enough to Cushion Journalism’s Hard Landing

The more I see devices like the new Apple iPad, the more I come to appreciate Steven Spielberg's 2002 sci-fi spectacular "Minority Report." It was the first thing I thought of when I saw video of the company's newest "magical" creation and executives demonstrating its New York Times app. The app sea...

EXCLUSIVE INTERVIEW

Startup, Know Thyself: Q&A With Sierra Ventures Managing Director Tim Guleri

In this business climate, the road to striking a venture capital deal is difficult for both funder and fundee. Small startups with big ideas obviously have a harder time finding VC firms willing to take a chance on them, but those VC firms themselves are under added pressure to make the correct deci...

EXCLUSIVE INTERVIEW

Startup, Know Thyself: Q&A With Sierra Ventures Managing Director Tim Guleri

In this business climate, the road to striking a venture capital deal is difficult for both funder and fundee. Small startups with big ideas obviously have a harder time finding VC firms willing to take a chance on them, but those VC firms themselves are under added pressure to make the correct deci...

Red Hat’s Open Source School of Thought

What is Red Hat up to with its launch this week of the opensource.com Web page? This replaces the "Truth Happens" page which ran articles and videos on open source, intellectual property, transparency and other issues. "Opensource.com is now the place to go to find out about how open source principl...

Google Stamps Social Search With Beta Status

Google promoted its Social Search experiment to beta status on Wednesday. Social Search adds information and images from users' public pages to the results of online searches conducted by members of their social network. Users need a Google profile to get results from Social Search. Social has been ...

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