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Google is reportedly looking into the possibility that one or more staff members at its office in China helped enable the attack on its infrastructure in mid-December. After the attack was discovered, some Google China employees were denied access to internal networks, while others were put on leave...
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OK folks, Twitter may be a fad, but it is also a wealth of information into real people's problems, and I don't think it is going away anytime soon. In fact Google and Yahoo announced recently that they are going to begin crawling tweets, and they will appear in search queries. So yes, I am a fellow...
Last week, I spoke about how CES was back, and I gave some of the highlights. However, there always are discussions and trends going on behind the scenes, almost-invisible products, and impressions that take a while to form that can be even more interesting. There was one keynote that came close to ...
Talk to anyone about jobs during a recession, and it isn't likely to be a cheerful discussion. Talk to geeks about IT jobs, and you'll get a small taste of a recent conversation going on across the Linux blogs. A pretty picture it isn't, that's for sure -- at least not across the board. IT job satis...
Pick a room -- any room. There are lots of choices of places to stay for travelers in the U.S. In fact, there are 4.4 million guestrooms across the country, according to the American Hotel and Lodging Association. And that's a problem. Competitors in the hospitality sector need some kind of an edge...
2009 was the first year since 2005 that the number of data breach incidents recorded actually dropped. If that makes you feel a little more secure -- there is a counter side. The same site reports on personal records that have been exposed: 220 million records in 2009 as compared with 35 million i...
Today's podcast discussion focuses on the economic benefits of cloud computing -- of how to use cloud-computing models and methods to control IT cost by better supporting application workloads. As we've been looking at cloud computing over the past several years, a long transition is under way, of m...
Computer security companies are scurrying to cope with the fallout from the Internet Explorer flaw that led to cyberattacks on Google and its corporate and individual customers. The zero-day attack that exploited IE is part of a lethal cocktail of malware that is keeping researchers very busy. "We'r...
The overheated weapons and steroid-pumped terrorists featured in "Call of Duty: Modern Warfare 2" made a lot of noise in the gaming industry leading into the holidays. However, by the time receipts were totaled, it was a familiar little mustache-wearing plumber and his arcade-style melodies that san...
For lots of U.S. Internet companies, doing business in China is virtually a no-brainer -- the market opens up well over a billion new potential customers. The only downside is the Chinese government's pet peeve regarding public dissent. It sponsors what has to be the biggest censorship operation on ...
Web surfers, whether hardcore business professionals or amateur Web site creators, frequently find images online either through search engines or Web page browsing. However, in most cases, these images are not free to use. Maybe the photographer who created the image would be open to selling rights ...
In 13 years of covering technology, I've evolved into the journalistic equivalent of Blanche DuBois; I've always depended on the kindness of analysts. Whether they were securities analysts working for the big Wall Street firms or technology analysts toiling for the major research companies targeting...
Web surfers, whether hardcore business professionals or amateur Web site creators, frequently find images online either through search engines or Web page browsing. However, in most cases, these images are not free to use. Maybe the photographer who created the image would be open to selling rights ...
With the plethora of available technology tools promising to improve the customer experience, it's safe to assume that many of you have deployed more than one of them to increase your chances of success. The implementation of myriad technology applications can provide significant benefits if they ar...
Businesses are increasingly adopting customer-focused business processes to gain competitive advantage. Especially prevalent in industries where product offerings and price no longer provide sufficient differentiation, this new focus offers a myriad of benefits. Customer experience is the battlegrou...
The organization representing the wireless industry -- CTIA - The Wireless Association -- is fighting to head off a possible expansion of the Federal Communication Commission's Net neutrality proposals. CTIA on Thursday filed comments in response to recent proposals made by the FCC. Among other argu...
A combination of aging computers and their operating systems, along with reduced hardware prices, contributed to higher worldwide shipments for the leading PC makers in the closing quarter of 2009, according to two industry reports. Worldwide PC shipments increased 15.2 percent for last year's fourt...
Following a hack attempt on Google originating in China, the Web search powerhouse stood up to the country's government and declared it would no longer cooperate with its censorship laws. In fact, it may stop doing business in China altogether. Doing that would cost Google hundreds of millions of do...
Every hour of TV viewing increases your chances of an early death, according to a new study by Baker IDI Heart and Diabetes Institute in Melbourne, Australia. Every one-hour program you sit through raises your odds for dying from heart attack or stroke by 18 percent, from cancer by 9 percent, and fr...
Social media is changing the expectations of consumers in the digital channel. Consumers now demand more transparency from companies. They want more than just the one-way conversation of traditional advertising. Consumers are no longer visitors to sites; they are active users of the Web. They expect...
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