At first, the idea of digital books sounded so futuristic. Even so, we wrote it off as
another passing innovation. Nevertheless, the major publishing houses have worked at
plans to enhance their presence in the e-book marketplace.
Amid all the buzz surrounding Internet shopping this holiday season -- how to maximize
profits, cut costs and at the same time attract new customers -- e-commerce companies
are still working hard to meet the consumer demand for simplicity. However, making it
easy to shop online is no longer the p...
Remarkably, it has been almost two months since the terrorist attacks on the United
States, and e-tailers are already having to focus on holiday sales. The clear leader
among online merchants still seems to be Amazon.com. Why? Probably because its leader,
eternally smiling Jeff Bezos, seems bent ...
Much of the buzz around office water coolers lately has to do with the government's new
powers to follow our every move on the Internet. Some argue it was bad enough that
employers already had the right to read our e-mail. Now the government can do so, too.
Where will it end, Americans wonder? E-...
A Nielsen//NetRatings study this year concluded that women use the Net differently than
men. According to NetRatings, women spend less time online per session, but they sign on
knowing what they want and sign off once they have found it. How are marketers responding
to this trend, and are they re...
With interest rates plummeting and an unstable economy that promises more layoffs and
corporate downsizing, Americans are doing everything they can to reduce their expenses.
Reducing an old home with an interest rate that begins with a "7" or an "8" to a low
"6" is highly inviting. Online mortgag...
At this time of year, the main topic among e-commerce pundits and industry
observers is which online companies will emerge victorious during the coming holiday
season. As was the case last year, when the dot-com shakeout began in earnest, this
year's conversation has a sense of urgency, as we won...
Executives with the big five recording companies had barely raised the champagne flutes
to their lips when notices from the U.S. Department of Justice got delivered.
The possible charge? Antitrust violations.
There has been no typhoon of bankruptcy filings since September 11th, but there have been
scattered showers of Chapter 11 here and there. The job among many tech and e-commerce
companies right now is to reassure investors that they are solvent, and that the
New Economy is not destined to be a sac...
By now, observers of the various e-commerce markets can see what business models work
online and which do not. Online travel sites? Check. Online bookstores? Check. Online
music? At first glance, no. But guess what? Check.
When money is being exchanged, chances are that somebody sometime is going to cheat.
Unfortunately, that's the case whether the money is being spent for products, services or
philanthropic causes. The process of exchanging money electronically is ripe for fraud.
In the midst of our national tragedy, some important due dates are likely to get lost in
the shuffle. Such as October 21st, the day the current ban on new Internet taxes will
Those with a lot to lose or gain from how the Internet tax debate concludes are trying
to make sure the deadline ...
I spent some time in New York after September 11th. The city's business community has at
least temporarily shifted its focus from profit-making to recovering from the terrorist
attacks. Not surprisingly, people are not spending much money.
Where does e-commerce fall in this mix? In some ways, e-t...
No one in the dot-com world was pinning great hopes on venture capitalists before
September 11th, and since our national tragedy, many believe such
investors have all but disappeared.
The truth is that like the rest of us, they have not disappeared. They're simply
regrouping and trying to determ...
Two years ago, I bought a new car using the Internet in lieu of dealing with a high
pressure salesperson. Once I had firmly decided on a make and model, found a dealership
that would work with me electronically and almost sealed the deal, all I had to do was
show up at the dealership, sign my nam...
When they write the definitive history book about the evolution of electronic commerce,
2001 may emerge as a pivotal year in the industry's growth.
That may sound surprising, particularly since the year so far has seen a bunch of dot-coms
dying on the vine, not to mention general skepticism among...
With the indomitable spirit that Americans typically display in times of crisis,
essential online industries have hung tough. Chief among them is the online travel
industry, a sector that is experiencing its greatest volume of work and level of chaos to
date -- and is admirably rising to the occa...
In a normal time, in a normal place, with summer nearly ending, e-tailers would be bracing
themselves for the annual nail-biting and teeth-grinding weeks that precede the holiday
E-tailers have annually counted on the holidays to be their most profitable season. That
Just as every American will forever remember where he or she was on September 11, 2001, the day may also be remembered as the greatest test for technology and the Internet.
Did the Internet and telecommunication play a major role in the horrific events that unfolded on Tuesday? Indeed they did, and...
A few years ago a popular song asked, "How do you
keep the music playing?" Owners of music file-sharing
services and recording companies are now
asking the same question, with a twist.
"How do we keep the music playing on the Internet?"
is more like it these days. What seemed a highly