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ECT News Community   »   CRM Buyer Talkback   »   Re: Is Self-Service Really Reaping ROI?



Re: Is Self-Service Really Reaping ROI?
Posted by NarayanaD on 2003-12-01 21:28:16
In reply to Lesley Hensell
I would like to commend Lesley on stressing on the pain points of Self-Service where the continuity in the service is broken. More or less I belive that much is laid to rest depending on the solution offering for the target vertical or horizontal segment. The point would be, on how to get a 100% Self Service Solution with the present vendors in the Existing Market Scenerio? Its again a matter of Trial and error until unless strong norms are pitched into Self Service Solutions :)




 * Topic  Author  Date
Re: Is Self-Service Really Reaping ROI?  Lesley Hensell  2003-08-29 11:04:43
Re: Is Self-Service Really Reaping ROI?  NarayanaD  2003-12-01 21:28:16
Re: Is Self-Service Really Reaping ROI?  Abell  2003-09-03 11:49:08
Re: Is Self-Service Really Reaping ROI?  poster  2003-09-03 10:25:22
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