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John K. Higgins
Health Insurance CRM, Part 2: The BPO Catalyst
11/20/09 4:00 AM PT | CRM Buyer | 1230 Words

Generally, the firms in the sector have been very tactical, only investing in specific areas -- basically reacting to pain points," Joanne Galimi, an analyst with Gartner , told CRM Buyer.

"Some of the resistance stems from the complexity of installing lots...

John K. Higgins
CRM in 2009: Personal, Social, Mobile, Adaptable
09/14/09 4:00 AM PT | CRM Buyer | 1125 Words

Companies spent US$9.15 billion on CRM software and services in 2008, a 12.5 percent increase from 2007, Gartner reported in July.

An even more favorable estimate of the global CRM market came from Forrester Research , which pegged it at $11.7 billion...

Chris Maxcer
Mac Bloggers Size Up New Rivals, Break Down iPhone, Watch MobileMe Fall Flat
07/18/08 4:00 AM PT | TechNewsWorld | 1430 Words

Apple's Rolling
Two research reports, one from Gartner and another from IDC , show that Apple's market share of the personal computing market is on the rise in the United States. Gartner's report for the second quarter of 2008 shows...

Erika Morphy
Report: No Recession for CRM
04/29/08 10:08 AM PT | CRM Buyer | 738 Words

... customer relationship management industry will grow by 14.2 percent this year, Gartner forecasts in a new report , with revenue expected to surpass US$8.9 billion. Last year, the CRM industry registered $7.8 billion in global sales , based on preliminary revenue figures.

Andrew K. Burger
The BI Boom Part 2: New Twists
04/28/08 4:00 AM PT | CRM Buyer | 1288 Words

Combining in-memory data management , visual analytics , social networking and rich Internet applications, Software as a Service (SaaS) and open source software development, companies such as Advizor Solutions , Fractal Edge , Greenplum , LucidEra and others are filling what was an open niche in the BI marketplace, Gartner's ...

Andrew K. Burger
The BI Boom, Part 1: New Players
04/21/08 4:00 AM PT | CRM Buyer | 1087 Words

BI platform investment has been CIOs' highest priority for three years running, according to Gartner surveys. Even with housing credit and finance problems and a slowing economy, Gartner still sees healthy growth ahead for the BI market, and opportunities for innovative, niche...

Walaika Haskins
HP Grabbed Bigger Slice of the Server Pie in 2007
02/22/08 1:45 PM PT | E-Commerce Times | 929 Words

... surge in server shipments during the fourth quarter helped HP gain ground against IBM in server sales revenue and extend its lead in server shipments, according to a report released Thursday by Gartner . Overall for the year, worldwide server shipment sales...

Pam Baker
Looking for an Industrial-Strength E-Biz System?
04/18/07 4:00 AM PT | E-Commerce Times | 795 Words

However, the trade is a tricky business , and the options are few. "It's the transactional piece that's the roadblock," Gartner Research Vice President Gene Alvarez told the E-Commerce Times.

That is why there are "no large-scale retailing sites fully open source...

Walaika Haskins
HP Takes Swing at Acer Over Patents
03/28/07 1:18 PM PT | E-Commerce Times | 827 Words

Major PC Players
A Gartner report released last January crowned HP as the No. 1 worldwide PC vendor during the fourth quarter of 2006, the second quarter in a row. During that period, HP's worldwide PC shipments increased nearly 24...

Erika Morphy
SaaS Vendors Focusing on Niche Categories
11/20/06 9:59 AM PT | CRM Buyer | 425 Words

By 2009, more than 50 percent of new implementations of sales force automation applications will be SaaS deployments, according to a new Gartner research note. Not surprisingly, the popularity of this deployment model in SFA is opening new opportunities in related categories. As...

Paul Korzeniowski
Microsoft Eyes Mobile Messaging Market
07/11/06 5:00 AM PT | TechNewsWorld | 920 Words

The company has been lured by the growing importance and increased use of wireless e-mail . "Businesses are using technology to provide their employees with more mobility because it makes them more productive," notes Monica Basso, research vice president at market research firm Gartner ...

Erika Morphy
Is Microsoft Vista Farther Out on the Horizon?
05/03/06 1:18 PM PT | TechNewsWorld | 414 Words

... Gartner has delivered a whammy to Microsoft that could dampen its efforts to reposition itself as a media-centric platform . The consulting firm released a note suggesting that Microsoft is not on track to make Windows Vista broadly available until at least...

John P. Mello Jr.
Pod Slurping: Threat or Hype?
09/29/05 7:58 AM PT | TechNewsWorld | 629 Words

A little over a year ago, Gartner Research in Stamford, Conn., cautioned corporate America about the threat that portable storage devices pose to its data . "Companies are at risk of losing intellectual property and other critical corporate data," Gartner maintained. "Portable storage...

Jennifer LeClaire
IBM Creeps Up on Sun in Unix Server Space
08/29/05 11:48 AM PT | TechNewsWorld | 753 Words

... IBM and Hewlett-Packard outpaced Sun in the worldwide market for Unix servers? IDC declared it so on Friday, but Gartner's numbers tell a different story. Generally speaking, factory revenue in the worldwide server market grew at 5.6 percent year over year...

Keith Regan
Motorola Gaining Share of Mobile Phone Sales
03/03/05 9:47 AM PT | E-Commerce Times | 554 Words

A report from Gartner says that a surge of sales in the fourth quarter, when sales jumped 24 percent, helped the mobile phone market achieve 30 percent growth in 2004.

Gartner said that Motorola regained its second place position ahead of now...

Keith Regan
Dell on Top as 2004 Proves To Be Good Year for PC Sales
01/19/05 10:12 AM PT | E-Commerce Times | 633 Words

The reports, from competing research firms IDC and Gartner , also said the year was especially good for Dell , which continued to rein atop the PC sales charts ahead of main rival Hewlett-Packard .

IDC put 2004 sales growth at 14.7...

Keith Regan
Global Server Revenue Jumps in Second Quarter
08/26/04 9:58 AM PT | E-Commerce Times | 548 Words

... sales rose again in the second quarter as demand remained strong around the world, according to a report from research firm Gartner that also showed Dell and Sun Microsystems making gains along with the Linux operating system . Suggesting that at least...

Keith Regan
Reports: Linux Cheaper Than Windows? Think Again
09/09/03 7:45 AM PT | E-Commerce Times | 544 Words

Research firm Gartner has noted that while Linux can save companies money when used at the server level, translating that success to the desktop is a tricky proposition. According to the research firm, because desktop computers run diverse sets of applications, migrating to...

Keith Regan
Report: 2002 Worst-Ever Year for IT Services
05/13/03 10:54 AM PT | E-Commerce Times | 410 Words

... Gartner has confirmed what many high-tech firms already believed, releasing a report that labels 2002 the "most difficult year" on record for the worldwide information technology services industry. The market for IT services actually shrunk compared with 2001, falling 0.6 percent to...

Darby Mullany
Reports: Chip Recovery Is Here
11/07/02 1:53 PM PT | E-Commerce Times | 536 Words

One of the forecasting firms, Gartner Dataquest , predicted the chip market will post 2002 revenue of US$153.3 billion, a .5 percent increase over last year, when the industry was hit hard. In 2001, worldwide semiconductor revenue totaled $152.2 billion, a 32 percent...

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Help with daily housecleaning chores
Companionship for elderly or disabled family member
Entertaining and educating children
Monitoring security all through the house
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Nothing would persuade me to consider getting a home robot.