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Denis Pombriant
Turning a Corner in CRM
10/19/18 8:56 AM PT | CRM Buyer | 819 Words

For the last 20 years, CRM has occupied a preeminent niche in enterprise software. It has been the hip, up-and-coming solution...

Denis Pombriant
OpenWorld Preview
10/17/18 10:51 AM PT | CRM Buyer | 1130 Words

As of this writing, I haven't been prebriefed on what Oracle will be announcing at OpenWorld regarding CRM -- or as...

Denis Pombriant
The CRM Oligopoly
10/04/18 10:11 AM PT | CRM Buyer | 1652 Words

As markets mature, they trend toward oligopoly or even outright monopoly. There isn't much difference, because an oligopoly has several members...

Denis Pombriant
Oracle's Growing Pains
10/03/18 5:00 AM PT | E-Commerce Times | 807 Words

People at Oracle must sometimes feel like they're living in Mark Twain's reality. After hearing that his obituary had been published...

Denis Pombriant
Dreamforce 2018
10/01/18 11:40 AM PT | CRM Buyer | 1130 Words

Salesforce has been very good at skating to where the puck will be, to paraphrase the great Wayne Gretzky. As a...

Denis Pombriant
Oracle's Earnings Angst
09/22/18 5:00 AM PT | E-Commerce Times | 853 Words

OK, this is looking somewhat predictable. Oracle has beat earnings estimates in seven of the past eight quarters, according to Forbes...

Denis Pombriant
A Good Storm
09/20/18 10:22 AM PT | CRM Buyer | 770 Words

With less than a week to go, Dreamforce continues to bear down on the world like a hurricane slowly approaching from...

Denis Pombriant
The Social Utility 2
08/07/18 11:49 AM PT | CRM Buyer | 858 Words

... have been writing a lot about social media becoming a utility -- in my last piece , for example -- and one friend summed up his objections very well: "Nicely written and well argued, Denis. However, the question that popped up...

Denis Pombriant
Blockchain (Re)Emerges
09/17/18 11:36 AM PT | E-Commerce Times | 934 Words

More often than you might think, disruptive innovations travel in pairs -- at least until they are separated by the markets,...

Denis Pombriant
Salesforce Philanthropy Cloud at Dreamforce
09/13/18 11:18 AM PT | CRM Buyer | 758 Words

At the last Dreamforce, Salesforce introduced a new cloud dedicated to philanthropy, and the company began delivering on a three-part strategy...

Denis Pombriant
Sign of the Times
09/11/18 9:49 AM PT | CRM Buyer | 621 Words

Well, here's one Dreamforce idea I never heard of. A group of groups opposed to the Trump administration's immigrant detention and...

Denis Pombriant
Dreamforce Considerations
08/28/18 12:40 PM PT | CRM Buyer | 948 Words

The Salesforce people whom I speak with are all heads down and breathing hard in the big push to Dreamforce. In...

Denis Pombriant
Pulling a Thread
08/25/18 5:00 AM PT | CRM Buyer | 651 Words

There's an emerging theme in sales and marketing that I expect will be important for a while and could influence some...

Denis Pombriant
Oracle's Bad Boy Image
08/21/18 11:19 AM PT | E-Commerce Times | 913 Words

No one at Oracle will ever be nominated for sainthood, and that's probably OK with them. Over the years the company...

Denis Pombriant
Oracle Confronts Lawsuit on Its Path to the Cloud
08/18/18 5:00 AM PT | E-Commerce Times | 1102 Words

The City of Sunrise Firefighters' Pension Fund recently filed a lawsuit alleging that Oracle executives lied about the company's successes in...

Denis Pombriant
Sugar's New Shot Clock
08/16/18 12:26 PM PT | CRM Buyer | 552 Words

SugarCRM has agreed to acquisition by Accel-KKR, a leading technology-focused private equity firm. Although Wednesday's announcement calls the deal "a...

Denis Pombriant
JEDI Mind Games
08/15/18 10:31 AM PT | CRM Buyer | 861 Words

During the same week it was sued by irate investors over progress moving its customer base to the cloud, Oracle protested...

Denis Pombriant
Oracle Releases Second Half of Autonomous DB
08/10/18 11:07 AM PT | CRM Buyer | 653 Words

A lot of people might have thought Oracle's announcement of the autonomous database at last year's OpenWorld and its subsequent release...

Denis Pombriant
Block to Be Salesforce Co-CEO With Benioff
08/08/18 11:03 AM PT | CRM Buyer | 548 Words

There are many interpretations of Salesforce's elevation of Keith Block to serve as co-CEO with Marc Benioff, a decision announced Tuesday....

Denis Pombriant
Wheat and Chaff
07/31/18 11:25 AM PT | CRM Buyer | 1128 Words

The CRM industry spent the better part of a decade building up the social aspect of CRM. Back in about 2004,...

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Freshsales - Don't fall prey to Excel sheets
What best describes your attitude toward social networks and politics?
The value of engaging in serious political discourse outweighs the negatives.
Most of the political conversations seem overheated and ignorant.
Social networks provide a lot of very good political information from reliable sources.
Almost every political post I see is skewed or totally fake.
Political interactions on social networks simply mirror those in the real world.
Social networks remove inhibitions, bringing out the worst in people and politics.