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Richard Adhikari
5 Effective Ways SMB Etailers Can Battle Fraud
02/26/18 1:57 PM PT | E-Commerce Times | 766 Words

Fraud is a major concern for 72 percent of businesses, according to Experian's Global Fraud and Identity Report. More than 5,500...

Richard Adhikari
Customer Experience Revolution Ahead: Gartner
02/24/18 11:00 AM PT | CRM Buyer | 680 Words

Enterprises have begun overhauling the way they handle customer experiences, suggested Gene Alvarez, managing vice president at Gartner , at the...

Richard Adhikari
Broken Corporate Processes Degrade Customer Experience: Survey
02/21/18 9:27 AM PT | CRM Buyer | 670 Words

Broken corporate processes have been contributing to negative customer experiences, a recent survey suggests. One thousand employees in United States companies...

Richard Adhikari
3 Cybersecurity Threats SMB Etailers Should Not Ignore
02/16/18 12:23 PM PT | E-Commerce Times | 878 Words

Some small e-commerce website operators may think their relative obscurity offers protection, but the fact is that SMBs are especially vulnerable...

Richard Adhikari
Nimble Mobile CRM Gets Desktop Browser Features
02/15/18 2:46 PM PT | CRM Buyer | 632 Words

Nimble on Wednesday released Nimble Mobile CRM 3.0, its contact and pipeline manager for mobile sales teams and professionals. It is...

Richard Adhikari
Oracle to Leverage AI, Machine Learning in Autonomous Cloud Platform
02/14/18 11:22 AM PT | E-Commerce Times | 623 Words

Oracle on Tuesday demonstrated artificial intelligence and machine learning advances in the Oracle Cloud Platform at Oracle CloudWorld in New...

Richard Adhikari
Account Scoring Tool Helps Companies Home In on Best Targets
02/13/18 7:00 AM PT | CRM Buyer | 668 Words

DataFox last week launched Account Scoring, a new product to help businesses and financial firms find and prioritize optimum target...

Richard Adhikari
EHang Shows Off Passenger Drone's Flight Successes
02/10/18 11:00 AM PT | TechNewsWorld | 642 Words

EHang this week released footage of the latest test flights of its EHang 184 personal Autonomous Aerial Vehicle. The EHang...

Richard Adhikari
Amazon Makes Free Whole Foods Deliveries a Prime Perk
02/09/18 9:27 AM PT | E-Commerce Times | 659 Words

Amazon on Thursday began offering same-day delivery of grocery items from Whole Foods Market to Prime members in four select markets....

Richard Adhikari
New MIT Project to Probe Mysteries of Human Intelligence
02/08/18 3:36 PM PT | TechNewsWorld | 609 Words

MIT last week launched the MIT Intelligence Quest , an initiative to find out how human intelligence works, in engineering terms,...

Richard Adhikari
Will 2018 Be the Year of Reckoning for Online Tax Collection?
02/06/18 10:37 AM PT | E-Commerce Times | 894 Words

The United States Supreme Court recently decided to revisit Quill Corp. v. North Dakota , a 1992 ruling that basically allowed...

Richard Adhikari
SAP to Forge Stronger Links With $2.4B Callidus Buy
02/02/18 2:02 PM PT | CRM Buyer | 661 Words

SAP this week announced it would acquire long-term partner Callidus Software for about US$2.4 billion to improve back-office to front-office...

Richard Adhikari
Alexa Now Can Dash Off Text Messages to Android Phones
01/31/18 3:41 PM PT | TechNewsWorld | 643 Words

Amazon on Tuesday introduced new functionality that enables its Alexa virtual assistant to send and receive SMS messages on devices running...

Richard Adhikari
Apple May Be Gearing Up to Crack E-Books
01/31/18 9:55 AM PT | E-Commerce Times | 618 Words

Apple has been working on a redesign of its e-book app for iPhones and iPads, in what could be the biggest...

Richard Adhikari
Self-Service AI Aims to Grease the Wheels for B2B Sales Teams
01/26/18 9:19 AM PT | CRM Buyer | 610 Words

SalesDirector.ai this week released a self-service version of its artificial intelligence sales execution and sales forecasting platform for B2B sales...

Richard Adhikari
New Service Aims to Ease B2B Tech Purchasing Process
01/24/18 5:00 AM PT | E-Commerce Times | 628 Words

TechTarget last week launched Deal ScoreCard, a quarterly report designed to help B2B technology executives make better purchasing decisions. Deal...

Richard Adhikari
New Google Service Makes Machine Learning More Accessible
01/18/18 1:46 PM PT | E-Commerce Times | 566 Words

Google on Wednesday released its Cloud AutoML Vision service in Alpha. It is the first in a planned series of...

Richard Adhikari
Salesfusion Launches Spiffy New Marketing Automation Tool
01/17/18 3:14 PM PT | CRM Buyer | 666 Words

Salesfusion on Tuesday launched version 12 of its marketing automation solution. The company rebuilt Salesfusion 12 from the ground up...

Richard Adhikari
Demandbase Adds Conversion Solution to ABM Platform
01/15/18 2:58 PM PT | CRM Buyer | 598 Words

Demandbase on Thursday launched its Conversion Solution, adding artificial intelligence-enabled intent data to its account-based marketing platform, which already incorporates...

Richard Adhikari
5 Ways E-Commerce SMBs Can Cool Social Media Complaints
01/06/18 5:00 AM PT | E-Commerce Times | 523 Words

As consumers turn to online purchasing, e-businesses face a greater danger of being hit by complaints or negative online reviews on...

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