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Richard Adhikari
SEO, SEM Rule Retailers' Marketing Budgets
07/21/17 1:42 PM PT | CRM Buyer | 654 Words

Retailers have been focusing on technologies to measure and assess customer response, and have been using the data they produce to...

Richard Adhikari
3 Keys to Customer Satisfaction: Speed, Efficiency, Knowledge
07/20/17 4:47 PM PT | CRM Buyer | 636 Words

Customers want fast service or support from knowledgeable people where, when and how they prefer to receive it, based on results...

Richard Adhikari
Facebook Launches 'Discover Growth' Global B2B Ad Campaign
07/20/17 5:00 AM PT | E-Commerce Times | 619 Words

Facebook on Wednesday launched "Discover Growth," a global ad campaign targeting B2B marketers. The 30-day U.S. ad campaign, which will target...

Richard Adhikari
New AI Assistant Digs Up Specialized Info for Makers
07/18/17 3:24 PM PT | TechNewsWorld | 607 Words

Avnet last week unveiled a beta version of Ask Avnet, an automated virtual assistant that combines artificial intelligence with on-demand...

Richard Adhikari
Free AI Chatbot Goes to Bat for Beleaguered Consumers
07/17/17 3:50 PM PT | CRM Buyer | 631 Words

DoNotPay , an AI-based chatbot app created to help fight parking tickets in the UK, now addresses roughly 1,000 consumer...

Richard Adhikari
Consumers Are Ready to Embrace 'Futuristic' Payment Tech
07/14/17 1:28 PM PT | CRM Buyer | 626 Words

As many as 80 percent of U.S. residents support frictionless payment methods and technologies, suggests a survey of 1,000 consumers Viewpost...

Richard Adhikari
The 3 Crucial Stages of an Effective Content Marketing Strategy
07/12/17 3:07 PM PT | E-Commerce Times | 629 Words

There are three key stages of implementing a content-based lead generation strategy -- content development, targeting and prospect nurturing -- that...

Richard Adhikari
Growth for Customer Loyalty Programs Slowing: Census
07/10/17 3:28 PM PT | CRM Buyer | 681 Words

Membership in loyalty programs grew at 15 percent this year to total 3.8 billion, according to the recently published 2017 Colloquy...

Richard Adhikari
Consumers Will Pay to Be Pleased: Survey
07/06/17 2:15 PM PT | CRM Buyer | 628 Words

Eighty percent of participants in a recent Capgemini consumer survey said they would pay more for a better customer experience, and...

Richard Adhikari
4 Marketing Strategies That Can Boost B2B Sales: Study
06/29/17 4:14 PM PT | E-Commerce Times | 688 Words

Four business marketing strategies can boost business-to-business sales conversion rates by up to 25 percentage points, based on results of a...

Richard Adhikari
Google Makes It Easier to Create Virtual Reality Videos
06/28/17 3:16 PM PT | TechNewsWorld | 615 Words

Google last week introduced a new video format, VR180, developed with input from its Daydream team. The VR180 format, which...

Richard Adhikari
SugarCRM Launches Hint, 1st in Relationship Intelligence Line
06/28/17 5:00 AM PT | CRM Buyer | 605 Words

SugarCRM on Tuesday launched Hint, the first offering in its new line of relationship intelligence products. Hint users can enter...

Richard Adhikari
Experts Identify 6 Emerging Influencer Marketing Trends
06/23/17 1:56 PM PT | E-Commerce Times | 588 Words

Influencer marketing has become an area of strategic importance for marketing departments, according to a white paper Traackr published Thursday. B2B...

Richard Adhikari
Digital River, Adobe Strengthen Cloud Commerce Alliance
06/22/17 4:19 PM PT | CRM Buyer | 635 Words

Digital River on Wednesday announced it has expanded its ties with Adobe Experience Manager to offer an end-to-end cloud commerce...

Richard Adhikari
Hootsuite Adds New Social Selling Tool
06/21/17 3:58 PM PT | CRM Buyer | 665 Words

Hootsuite on Monday launched Amplify for Selling, a mobile-first solution that helps sales teams succeed on social by generating leads...

Richard Adhikari
Verizon Makes New Oath
06/19/17 2:40 PM PT | E-Commerce Times | 651 Words

Verizon last week completed its US$4.5 billion acquisition of Yahoo's operating business assets, merging it with its existing AOL business...

Richard Adhikari
Amazon Spends $14B on Whole Foods
06/17/17 10:40 AM PT | E-Commerce Times | 639 Words

Amazon on Friday announced that it has inked a deal to acquire Whole Foods Market for close to US$14 billion in...

Richard Adhikari
Visa Seeks to Build Online B2B Ecosystem
06/16/17 8:54 AM PT | E-Commerce Times | 607 Words

Visa this week announced the Visa Ready Program for Business Solutions, a strategic framework to help ensure that tech companies...

Richard Adhikari
Firms Eager to Try New Sales Technologies, Survey Suggests
06/13/17 2:20 PM PT | CRM Buyer | 681 Words

More than 80 percent of high-growth sales organizations use five or more sales technologies, suggests a recent online survey of 400...

Richard Adhikari
SoftBank to Take Fearsome Robots Off Alphabet's Hands
06/10/17 10:40 AM PT | E-Commerce Times | 622 Words

SoftBank on Thursday announced that it will acquire robotics company Boston Dynamics from Alphabet, parent company of Google . Softbank also...

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