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Richard Adhikari
7-Eleven Gives Nod to Apple Pay, Google Pay
09/12/18 10:37 AM PT | CRM Buyer | 840 Words

"Presumably, the faster the transaction, the better," he told CRM Buyer, "so a little extra speed over a credit card might be attractive -- but for many people, I bet not."

Better Customer Experience
7-Eleven has introduced other digital...

Denis Pombriant
Salesforce Philanthropy Cloud at Dreamforce
09/13/18 11:18 AM PT | CRM Buyer | 758 Words

While many nonprofits have adopted CRM to manage their donor and constituents records, too many have tried to make do with a collection of systems intended for other purposes, and even spreadsheets.

Manual processes for collecting and managing data sap a nonprofit's...

Denis Pombriant
Blockchain (Re)Emerges
09/17/18 11:36 AM PT | E-Commerce Times | 934 Words

More often than you might think, disruptive innovations travel in pairs -- at least until they are separated by the markets,...

Richard Adhikari
Facebook Goes Into High Gear to Fight Election Meddling, Fake News
09/14/18 9:41 AM PT | E-Commerce Times | 984 Words

Defending against foreign interference in American elections is one of the priorities Facebook CEO Mark Zuckerberg has been focusing on this...

Richard Adhikari
Apple Unveils Trio of New iPhones
09/13/18 10:24 AM PT | TechNewsWorld | 1013 Words

Apple on Wednesday unveiled three new iPhones at an event held in the Steve Jobs Theatre on its Cupertino, California, campus....

Vivian Wagner
Nimble CEO Jon Ferrara: The Beauty of the CRM Beast
09/06/18 11:53 AM PT | CRM Buyer | 1045 Words

... Ferrara is the founder and CEO of Nimble , a social sales and marketing CRM company based in Santa Monica, California. Nimble helps companies identify the right people for their businesses, with the goal of turning conversations into measurable outcomes. Its vision...

Mickey Patton
Is Weak Data Integrity Killing Your CRM?
08/29/18 5:00 AM PT | CRM Buyer | 1395 Words

Though it's not highlighted specifically in the survey, it's unlikely that even a small share of the billions spent on training last year were devoted to educating and motivating employees to regularly and accurately input data into a company's CRM . Maybe it...

Vivian Wagner
Optymyze SVP Arturo Bentin: Give Your Salespeople Options
08/21/18 9:39 AM PT | CRM Buyer | 1001 Words

CRM Buyer: What are some of the most effective ways to boost sales performance?

Arturo Bentin: There are a few things to think about. One is, what behaviors are you trying to drive? When you're talking about sales performance, you're talking...

Denis Pombriant
Dreamforce Considerations
08/28/18 12:40 PM PT | CRM Buyer | 948 Words

I have a reasonable expectation that it will have a lot to say about integration, industry-specific CRM , security and blockchain. However, a note of caution: Prognostications like this aim to extend paradigms, but vendor announcements, at least the great ones, tend toward...

Richard Adhikari
New B2B Tool Aims to Lower Overhead, Raise Profits
08/22/18 12:18 PM PT | CRM Buyer | 816 Words

"They can provide this inside their Web experience to provide a smoother, easier portal for their sales teams," he told CRM Buyer.

Ninety-seven percent of B2B procurement officers considered a supplier's online customer portal offerings a critical factor when selecting a...

Richard Adhikari
Ad Targeting Tool Leverages Real-World Relationships to Influence Buying Decisions
08/24/18 11:52 AM PT | CRM Buyer | 845 Words

"Conversion rates for in-market individuals who had six-plus connections who were also served advertisements outperformed by over 33 percent the conversion rates for in-market shoppers with only one connection," she told CRM Buyer.

How Relationship Targeting Works
An advertiser...

Denis Pombriant
Sign of the Times
09/11/18 9:49 AM PT | CRM Buyer | 621 Words

Well, here's one Dreamforce idea I never heard of. A group of groups opposed to the Trump administration's immigrant detention and...

Richard Adhikari
ShipBob Gets $40M Injection to Fuel Growth
09/07/18 11:13 AM PT | E-Commerce Times | 948 Words

ShipBob , which offers Amazon-type fulfillment services to small and mid-sized businesses, on Thursday announced it had raised US$40 million...

Richard Adhikari
The Thrill Is Gone for Many Facebook Users
09/06/18 10:21 AM PT | E-Commerce Times | 878 Words

American consumers' attitudes toward Facebook appear to be cooling, based on the results of a Pew Research Center survey released Wednesday....

Richard Adhikari
Google Cracks Down on Tech-Support Scams
09/05/18 10:38 AM PT | E-Commerce Times | 897 Words

Google last week announced new steps to combat the placement of fraudulent tech support ads on its platform. The company...

Vivian Wagner
UberMedia CEO Gladys Kong: Success Is Data-Driven
09/04/18 11:51 AM PT | TechNewsWorld | 1018 Words

Gladys Kong is the CEO of UberMedia , a mobile location data company that is headquartered in Pasadena, California. In this...

Denis Pombriant
Pulling a Thread
08/25/18 5:00 AM PT | CRM Buyer | 651 Words

There's an emerging theme in sales and marketing that I expect will be important for a while and could influence some...

Richard Adhikari
Mobile App Financing Startup Gets $6M Helping Hand
08/23/18 12:34 PM PT | E-Commerce Times | 1013 Words

Braavo Capital on Tuesday announced it has raised US$6 million in Series A funding, led by E.ventures with participation from...

Vivian Wagner
5 Steps to a Riveting Company Story
08/22/18 5:00 AM PT | E-Commerce Times | 1140 Words

Telling an engaging and effective story is vitally important for the success of a business. A good story draws people in,...

Denis Pombriant
Oracle's Bad Boy Image
08/21/18 11:19 AM PT | E-Commerce Times | 913 Words

No one at Oracle will ever be nominated for sainthood, and that's probably OK with them. Over the years the company...

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