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Christopher J. Bucholtz
When Disaster Strikes, Customer Service Exceptions Are the Rule
11/08/12 5:00 AM PT | CRM Buyer | 718 Words

You can probably guess the perpetrators. Comcast , the perpetual punching bag of customer service pundits, again out-did itself. A pioneer in the realm of social media-enabled service with Comcast Cares, it also again ran foul of social media when the homeowner's...

Jeff Kagan
Net Neutrality and the Naked Internet
07/12/12 5:00 AM PT | E-Commerce Times | 1383 Words

Comcast was throttling down the speed of competitors. Customers and competitors complained. The FCC jumped in, punished Comcast, and set Net neutrality into play.

Now Verizon is weighing in, calling those same FCC rules arbitrary, capricious and unconstitutional.

We can...

Rachelle Dragani
Congressional Hearing Pits Small Fries Against Comm Giants on Spectrum Buy
03/22/12 11:32 AM PT | E-Commerce Times | 700 Words

... from Verizon and Comcast went before a U.S. Senate judiciary subcommittee Wednesday to defend Verizon's plan to purchase US$3.6 billion worth of spectrum from cable industry joint venture SpectrumCo. They were met with opposition from other wireless providers and consumer advocacy groups.

Richard Adhikari
Data Caps and Web TV: Heading for a Clash?
05/06/11 5:00 AM PT | TechNewsWorld | 1240 Words

This follows similar measures Comcast imposed a few years ago. Whether or not other players join in is currently open to question.

The bandwidth restrictions have evoked the ire of Netflix -- no surprise there, as its streaming entertainment business could be...

Renay San Miguel
Net Neutrality Will Score a Net Win in Congress
04/09/10 5:00 AM PT | TechNewsWorld | 1299 Words

The FCC had only the flimsiest of excuses for trying to regulate what Comcast did with its data traffic management regarding BitTorrent files in 2007. The commission can indeed just vote to bring ISPs like Comcast under its purview, but the appeals court...

Richard Adhikari
Big-League ISPs Press FCC to Lower Bar on 'Broadband'
09/04/09 9:45 AM PT | E-Commerce Times | 813 Words

Verizon , AT&T and Comcast are asking the government to define broadband transmissions as anything over 768 Kbps (kilobits per second) downstream and 200 Kbps upstream.

They were responding to an FCC call seeking definitions to help it develop a national broadband...

Jeff Kagan
Cable One's Bright Sparklight Idea
12/21/18 5:00 AM PT | E-Commerce Times | 866 Words

This new wireless strategy seems successful at Comcast so far. It's different from the way the regular wireless industry operates, however.

The cable television industry has a wireless growth strategy that differs from that of AT&T Mobility, Verizon Wireless, T-Mobile and...

Jeff Kagan
Wireless, Telecom and Pay TV: The Future Is Coming Into Focus
02/02/17 12:53 PM PT | E-Commerce Times | 974 Words

AT&T continues to grow in areas that make sense and that bolster its competition with companies like Comcast and NBC, and Verizon , AOL and Yahoo.

Verizon and Verizon Wireless
Verizon used to be on the same page as AT&T,...

Jeff Kagan
Can Charter Turn a Frog Into a Prince?
11/04/16 1:53 PM PT | E-Commerce Times | 667 Words

Charter and Comcast are two of the companies American consumers hate the most. However, the pay-TV industry has begun a complete transformation. In the coming new world, both Charter and Comcast may have a second chance, if they can get past all the...

Jeff Kagan
Charter, TWC Approval May Not Be Enough to Revitalize Cable
05/28/15 9:29 AM PT | E-Commerce Times | 555 Words

... the Charter Communications , Time Warner Cable merger be approved? Comcast and Time Warner Cable decided to merge last year, but that deal eventually was blocked by regulators. After it fell apart last month, we all wondered what big deal might be...

Erika Morphy
Mobile CRM: Cost Center or Profit Maker? Part 1
08/21/12 5:00 AM PT | CRM Buyer | 933 Words

... Hasen, Hipcricket 's CMO, recently had what he called his "10 millionth" bad customer experience with Comcast . It's galling enough to be treated poorly by a company when you buy just about all of its services, as Hasen does with Comcast.

Erika Morphy
FCC and ISPs Join to Get Low-Income Families Online
11/10/11 9:14 AM PT | E-Commerce Times | 593 Words

This particular program, in which such companies as Comcast , Cox Communications, Time Warner Cable and others are participating, is focused on children, specifically those enrolled in the National School Lunch Program.

How It Works
That is the basis by...

Jeff Kagan
How Best Buy Can Make a Comeback
12/16/10 5:00 AM PT | E-Commerce Times | 1226 Words

Jeff Kagan's Pick Of The Week: New Comcast Spectrum Service Being Tested
Comcast is testing something new: It's mixing television and the Internet together in a new and interactive service. Who knows whether this first test version will be successful...

Kimberly Hill
HBO Spurns Netflix Deal
08/18/10 2:23 PM PT | E-Commerce Times | 618 Words

Subscribers who pay for the HBO channel on their Comcast or Verizon FiOS monthly cable service will be able to watch up to 800 hours per month through the online stream.

Movie Library Gaps
Kessler's comments come on the heels...

Sidney Hill
Net Neutrality Sparks Lots of Talk, Very Little Action
06/10/10 10:41 AM PT | E-Commerce Times | 653 Words

This body, known as the "Broadband Internet Technical Advisory Group" -- or BITAG -- counts companies like AT&T , Comcast , Verizon , Google , Intel and Microsoft among its charter members.

Dale Hatfield , a former chief technology officer for the...

Richard Adhikari
FCC's Broadband Switcheroo Draws Yays and Nays
05/10/10 10:13 AM PT | E-Commerce Times | 923 Words

Other industry members, including the Telecommunications Industry Association , AT&T , Comcast and the National Cable & Telecommunication Association (NCTA) all criticized the FCC's latest plan.

"We firmly believe that the case for new regulation of the Internet has not been...

Sonia Arrison
Political Gain and Net Neutrality
08/08/08 4:00 AM PT | TechNewsWorld | 711 Words

Without levying a fine, it charged that Comcast violated federal policy when it interfered with a file-sharing application used by consumers. This new plot twist in the Net neutrality story should remind everyone that when it comes to new technologies, government failure is...

Quinten Plummer
Charter, TWC Merger Could Be Fine With Feds
05/26/15 4:23 PM PT | E-Commerce Times | 655 Words

First place Comcast failed to persuade the feds to approve its bid to acquire Time Warner, but Tom Rutledge, President and CEO of Charter Communications, may have better luck in convincing them that the formation of New Charter will be good for...

Jeff Kagan
How Will Regulators Chaperone the Big Merger Dance?
06/19/14 6:37 AM PT | E-Commerce Times | 778 Words

Is a Merger Wave Building?
The last time the telecom industry went through this heavy-duty period of mergers and transformation was roughly 10 year ago, with deals like Comcast acquiring AT&T Broadband; SBC acquiring AT&T, BellSouth and Cingular; and Verizon...

Kris Holt
AT&T, DirecTV Merger Could Hamper Cord-Cutting
06/13/14 2:10 PM PT | E-Commerce Times | 1021 Words

The companies told the FCC in a public interest statement that the merger is the only way they would be able to compete with the likes of Comcast and Time Warner Cable -- two companies that also have a pending merger .


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Will U.S. tariffs have a positive or negative effect on e-commerce?
Positive. Companies will adjust and sell better-quality goods.
Positive. Tariffs will protect U.S. jobs.
No effect. Companies will avoid tariffs by getting cheap goods elsewhere.
Negative. Tariffs will hurt small e-commerce companies the most.
Negative. Higher costs will be passed on to consumers.