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Joerg Habermeier
Using the Contact Center to Help Build Brand Loyalty
03/29/19 9:47 AM PT | CRM Buyer | 2537 Words

Getting More Data From More Devices
With the cloud now extending into homes via devices like Amazon Echo, Google Home and Apple HomePod, users have an additional way to communicate, make purchases -- and yes, handle support needs.

As...

Richard Adhikari
FTC Eyeballs ISPs' Data Privacy Practices
03/28/19 5:00 AM PT | TechNewsWorld | 1032 Words

AT&T Mobility LLC Comcast Cable Communications doing business as Xfinity Google Fiber Inc. T-Mobile US Inc. Verizon Communications Inc. Cello Partnership dba Verizon Wireless The FTC has ordered the companies to detail how they collect, retain, use, and disclose their use of data...

John P. Mello Jr.
Apple Presents Its Spin on Entertainment and News
03/26/19 9:28 AM PT | TechNewsWorld | 1337 Words

"Apple Arcade leverages one of the company's most successful services -- the App Store -- and includes some intriguing exclusive new content that is likely to attract gamers of every sort," King noted. "That said, it seems to be a less ambitious effort than the new Stadia platform and service that Google ...

Richard Adhikari
Google Gives Google+ Some Nips and Tucks
01/18/17 1:21 PM PT | TechNewsWorld | 613 Words

... Google on Tuesday announced three new updates to Google+ in an effort to revive interest in the faltering product. The added features will be rolled out next week, when the old Google+ layout will vanish.

First, lower quality comments will be...

Jack M. Germain
EFF Sues Google for Snooping on Students
12/03/15 9:56 AM PT | E-Commerce Times | 990 Words

... Electronic Frontier Foundation on Tuesday filed a complaint with the Federal Trade Commission, alleging that Google has used personal student data mined from its school Chromebook distribution, and requesting an investigation and an injunction against the practice. The EFF also on Tuesday...

Peter Suciu
EC Officially Tosses Google Into Hot Soup
04/15/15 4:52 PM PT | E-Commerce Times | 981 Words

... European Commission on Wednesday began official antitrust proceedings against Google , alleging abuses of its dominance in Internet search . The EC further opened a probe into Google's Android mobile operating system. In a Statement of Objections sent to Google, the EC...

Peter S. Vogel
Google Autocomplete's Brushes With Libel
08/25/14 9:03 AM PT | E-Commerce Times | 909 Words

... an automated Google feature that ostensibly helps users with a search be a basis for libel? Courts in Germany, Italy and Hong Kong have had to field that question. Google's position is that there is no human intervention, and that its algorithm...

Rob Enderle
'I Am Google': Pride Comes Before a Fall
05/19/14 5:00 AM PT | TechNewsWorld | 1586 Words

A small uproar occurred when a Google product strategist learned there were fewer people than he'd expected at an event he'd volunteered to speak at. As he stormed out, he uttered the immortal words, "I Am Google," to the event organizer (whom he...

John P. Mello Jr.
Google's Pixel Wins a Place in the Sun
11/08/16 12:56 PM PT | TechNewsWorld | 884 Words

... Google's Pixel smartphone, which made its debut last month, has gathered some high praise from reviewers. "The Google Pixel is now the best Android smartphone you can buy," wrote Joanna Stern in The Wall Street Journal .

"The other leading...

Richard Adhikari
Google Cites Amazon Competition in Response to EU
11/07/16 2:13 PM PT | E-Commerce Times | 619 Words

... Google last week filed a response in a 6-year-old antitrust battle with the European Union, which has charged that its search ads unfairly promoted its own shopping service and blocked rivals. The response addresses a supplementary statement of objections the European Commission...

John P. Mello Jr.
Google Plasters Its Name on a New Hardware Collection
10/05/16 9:00 AM PT | TechNewsWorld | 874 Words

... Google on Tuesday unveiled a new smartphone and home hub that squarely aim at products from market leaders Apple and Amazon. The company's new branded smartphone, called "Pixel," marks a departure from past efforts. Up to now, Google's Nexus phones were made...

David Jones and Richard Adhikari
Google Fiber's Long, Tough Road Is Full of Twists and Turns
09/06/16 1:26 PM PT | E-Commerce Times | 1214 Words

... has been facing significant roadblocks in expanding Google Fiber into new U.S. cities, in part due to significant competitive and legal challenges from incumbent broadband providers like AT&T and Comcast . The companies currently are embroiled in a dispute over access to...

Peter Suciu
Google Opens Faster Big Data Pipe Between US and Japan
07/01/16 7:00 AM PT | TechNewsWorld | 728 Words

... Google on Wednesday unveiled its latest investment in long-haul undersea fiber optic cabling. Dubbed the "Faster Cable System," it is the highest-capacity undersea cable built to date, providing 60-Tbps (terabits per second) bandwidth between the United States and Japan. It is about...

Richard Adhikari
Getty Images Takes Google Grievances to EU
04/29/16 9:42 AM PT | TechNewsWorld | 648 Words

Getty Images on Wednesday filed a competition law complaint against Google with the European Commission. The company last year filed an "interested third party" submission in support of the EC's investigation into Google's anticompetitive business practices.

Getty's complaint, in essence, is that...

Richard Adhikari
Google Gets Serious About Cloud Services
03/28/16 2:50 PM PT | E-Commerce Times | 681 Words

... Google , which lags far behind Amazon and Microsoft in the cloud infrastructure services space, last week released a slew of machine learning and analytics products and services. The Cloud Machine Learning platform provides access through REST APIs to the technologies powering...

John P. Mello Jr.
Google Supercharges Enterprise Analytics
03/16/16 12:21 PM PT | E-Commerce Times | 689 Words

... Google on Tuesday announced a suite of analytics products for marketers. The Google Analytics 360 Suite is a set of integrated data and marketing analytics products designed to give enterprise-class marketers the ability to reach consumers with the right message at the...

Rob Enderle
Google Killed the Laptop Star
02/29/16 5:00 AM PT | TechNewsWorld | 1224 Words

I think it was Google that drove the margins out of both PCs and tablets, effectively removing the marketing budgets and destroying the demand generation for the segment. Ironically Google pretty much owns Internet marketing, and it gives Android to many of...

John P. Mello Jr.
Google Strikes Back at Ad Blockers
02/06/16 10:00 AM PT | E-Commerce Times | 702 Words

... Google this week reportedly pulled one mobile ad blocker from the Google Play store and prevented another from being updated. The moves come on the heels of Samsung's announcement this week that it was opening up its mobile Web browser to ad...

Jack M. Germain
There's a New Google Wallet in Town
09/11/15 3:45 PM PT | E-Commerce Times | 609 Words

... Google on Wednesday released a revamped version of Google Wallet to keep the app alive following its imminent transformation into Android Pay. Google Wallet (New) also has a few capabilities that aren't available in the about-to-be-promoted version.
Google began rolling...

Richard Adhikari
Google's Rebuttal Against EU May Be in Vain
09/03/15 11:43 AM PT | E-Commerce Times | 643 Words

... Google last week responded to the European Commission's statement of objections regarding its search practices by rejecting outright the Europeans' argument that its innovations were anticompetitive. The SO, published in April, doesn't support the claim that the company's displays of paid ads...

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How important is a candidate's knowledge of technology in winning your vote?
Extremely -- technology is at the center of most of the world's big problems and solutions.
Very -- a candidate who doesn't understand technology can't relate to young people.
Somewhat -- a general understanding is sufficient.
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Not at all -- technology is often a distraction from more important issues.