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Richard Adhikari
With Gamification, CRM Is a Brand New Ball Game
10/27/17 5:00 AM PT | CRM Buyer | 803 Words

CRMGamified released Motivation Engine 3.0 in 2015, a version of its gamification platform tailored for Microsoft Dynamics CRM.

Microsoft itself purchased gamification platform FantasySalesTeam in 2015, and has a website dedicated to gamification help and training.

"Gamification capabilities have now...

Denis Pombriant
Reading Between Oracle's Lines
12/19/17 5:00 AM PT | CRM Buyer | 950 Words

Vendors as diverse as Microsoft and Salesforce can mount their systems, including their SaaS apps and their platforms, on AWS. So Oracle understandably is interested in keeping its customers at home.

Here's where it gets interesting. Oracle has a huge customer base...

David Jones
Newly Revealed Flaw Could Subject IoT Devices to Airborne Attacks
11/17/17 2:12 PM PT | TechNewsWorld | 728 Words

Armis worked with Google, Microsoft, Apple and Linux on the disclosure process to make sure patches were made available when the vulnerability was made public.

The researchers originally found that all Linux devices from 3.3 rc1, released six years ago,...

John P. Mello Jr.
New Firefox Runs Like a Rabbit
11/15/17 1:46 PM PT | TechNewsWorld | 670 Words

"Quantum's arrival also coincides with what seems like increasing disaffection among both users of Google Chrome and Microsoft Edge," King added. "In other words, there couldn't be a better time for Mozilla to introduce a spiffy new browser. "

Tough Browser...

Denis Pombriant
Revisiting Show Season
11/14/17 2:58 PM PT | CRM Buyer | 848 Words

Today, in the wake of Oracle , Salesforce, Microsoft and many other companies' trade shows, we're again taking a look at the available suites. This time, we need to think less about what's been added and how well-integrated the components are.

The...

John P. Mello Jr.
Creatives Not Likely to Blanch at iMac Pro's $5K Price
12/13/17 11:44 AM PT | TechNewsWorld | 784 Words

"While Microsoft's Surface Studio and HP's Envy 34 Curved [All-in-One] arguably outperformed previous iMacs," noted IHS' Alexander, "this new iMac Pro, based on specs, appears to have now leapfrogged over those competitors on performance, arguably at a substantially higher price ...

Richard Adhikari
Machines Could Become Driving Force Behind CX
12/06/17 3:37 PM PT | CRM Buyer | 627 Words

These AI networks will be offered by a limited number of large players, including Alibaba, Amazon, Apple, Facebook, Google and Microsoft, he said, and e-commerce SMBs will be able to tap into them.

"This is already here with lead matching,"...

Richard Adhikari
New AI Tool Distinguishes Between What Customers Say and What They Mean
11/28/17 2:48 PM PT | CRM Buyer | 630 Words

Among the leaders in the field are Amazon, IBM, Microsoft, Google , Oracle and SAP .

Natural speech recognition in IVR systems isn't new. Today "practically all chatbot and conversational user interface frameworks can get the customer to self-serve their needs...

John K. Higgins
Trump Puts Federal Cloud Investments on Front Burner
11/22/17 7:00 AM PT | E-Commerce Times | 1296 Words

Liddell, a former Microsoft and General Motors executive, was appointed director.

The Trump policies, and the work of the council, continue a six-year effort to modernize federal IT, which has met with some success. However, Congress and the White House are pushing...

David Jones
Retailers, Etailers Brace for Invasion of the Black Friday Shoppers
11/15/17 10:58 AM PT | E-Commerce Times | 1038 Words

Top sellers among kids' toys included Spin Master Hatchimals, PJ Masks branded goods, Hasbro Baby Alive, Nintendo Switch and Super Mario Odyssey , Microsoft Xbox and Sony Playstation 4.

Apple Airpods and laptops, Samsung tablets, Lenovo , Dell and HP laptops led...

Richard Adhikari
The Long Black Friday Shopping Day Has Dawned
11/06/17 1:55 PM PT | E-Commerce Times | 600 Words

Costco has announced deals on the Microsoft Surface Pro, laptops, Xbox One, PlayStation 4 and TV sets, among other items.

Dell last week announced Black Friday and Cyber Monday deals including up to 50 percent off on a variety of Dell...

Rob Enderle
Dilbert vs. Trump: Why False Facts Have Power
11/06/17 10:25 AM PT | TechNewsWorld | 1648 Words

The Echo Plus is a moderate update on the original Echo -- not enough to force a replacement or upgrade, but enough to be competitive with what is coming from Apple, Google and Microsoft. When you are the market leader, that's all...

David Jones
IBM Launches Private Cloud to Ease Public Cloud Transition
11/03/17 9:19 AM PT | E-Commerce Times | 674 Words

IBM has certain built in competitive advantages as it strives to expand its increasingly critical cloud computing business to compete against Amazon, Google, Microsoft, and other data and information companies, suggested Jeff Kaplan, managing director of ThinkStrategies .

"IBM's greatest...

Jack M. Germain
AWS Offers Aurora Cloud DB Service Compatible With PostgreSQL
10/26/17 11:05 AM PT | LinuxInsider | 1049 Words

IBM Cloud announced support for PostgreSQL and other open source databases on the IBM Power Systems program in June, King said, and Microsoft Azure announced an Azure dababase for PostgreSQL service in May.

"If its new service is a success, AWS...

Chris Maxcer
Appletizing Microsoft: All You Need Is Love
10/19/15 10:25 AM PT | TechNewsWorld | 2271 Words

... question that's been bugging me lately is this: Why hasn't Microsoft managed to break through with mobile consumer devices? While Apple has been breaking into the enterprise through consumer demand, Microsoft's enterprise tradition hasn't been helping with consumers. Case in point? Windows...

Laura DiDio
Is Microsoft Bottoming Out? - Part 2
08/11/12 5:00 AM PT | E-Commerce Times | 1578 Words

Is Microsoft Bottoming Out? - Part 1 You'd think that Microsoft was all but dead, judging by some of the industry scuttlebutt. Microsoft's tactical and strategic technology and business missteps are well publicized and dissected ad infinitum.

Less well documented are Microsoft's...

Laura DiDio
Is Microsoft Bottoming Out? - Part 1
08/04/12 5:00 AM PT | E-Commerce Times | 1386 Words

... been a busy summer for Microsoft and chief executive Steve Ballmer. In recent weeks, the software giant released customer previews and ship dates for the newest versions of its flagship Windows and Office products; purchased Yammer, a cloud-based enterprise social networking company;...

Jeff Kagan
How Microsoft's Surface Can Win the Tablet War
06/21/12 5:00 AM PT | E-Commerce Times | 1459 Words

... Microsoft has introduced another new product. This one is a tablet called the "Surface." If Microsoft is not careful, it could actually be successful with this one -- if it plays its cards right, anyway. The Surface will let Microsoft compete head-to-head...

Jack M. Germain
What Does Microsoft Have to Do to Earn FOSSers' Respect?
06/05/12 5:00 AM PT | LinuxInsider | 1336 Words

... Microsoft may not have fully endeared itself into the FOSS rank and file with its recent attempt to hold hands with the open source community. Feelings are not unanimous regarding the commercial software giant's decision in April to front a company-owned subsidiary...

Laura DiDio
Windows 7's First Birthday, Microsoft's Midlife Crisis
10/20/10 5:00 AM PT | E-Commerce Times | 1740 Words

Since it was released October 22, 2009, Microsoft has sold more than 200 million copies of the operating system -- approximately seven copies per second. That makes it the fastest-selling operating system in Microsoft's -- or any vendor's -- history. Windows 7 sales...

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Will Facebook be able to fix social media's biggest problems?
Yes, its return to emphasizing close relationships is a good start.
No, its efforts aren't sincere -- it only cares about its bottom line.
Yes, but only through a huge, sustained education effort.
No, people -- not the platform -- are the problem.
Yes, the problems are wildly exaggerated -- there's not much to fix.
No, and it's too big to fail, so the problems will only get worse.