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Denis Pombriant
Salesforce and Tableau in Merger
06/10/19 12:02 PM PT | E-Commerce Times | 833 Words

Analytics is critical to identifying fraud and intrusion. Oracle has done a lot to add its own analytics to its Autonomous Database to foster better security. Salesforce is an Oracle customer and perhaps its largest customer.

Salesforce is not exclusively an Oracle...

James D'Arezzo
Omnichannel Retail: Big Data Is Nice, Fast Data Is Necessary
05/18/19 5:00 AM PT | E-Commerce Times | 1202 Words

Any retailer that wants to be competitive knows it must offer a seamless omnichannel experience to its customers. However, many retailers...

Denis Pombriant
Einstein Analytics for Financial Services
05/07/19 11:51 AM PT | CRM Buyer | 837 Words

However, the last few announcements, especially from Salesforce and Oracle , have signaled that we're not in early adopter mode any more. I'll have more to say about Oracle Adaptive Intelligent Apps next time; for now, I'll focus on Salesforce.

New York...

Denis Pombriant
Small Biz Reaps Major Benefits With Oracle Autonomous Database
05/04/19 5:00 AM PT | E-Commerce Times | 1163 Words

The latest iteration leverages the Oracle Autonomous Database, which enables several important improvements for Drop Tank and its customers.

Drop Tank's principal partner is Marathon Oil, a vertically integrated petroleum company that leads in oil refining in the U.S. and runs a...

Jack M. Germain
Red Hat Breathes New Life Into Java
04/23/19 11:54 AM PT | LinuxInsider | 952 Words

The company has taken over stewardship from Oracle , it announced last week. Oracle ended commercial support for Java 8 and the Oracle JDK 8 implementation of Java SE last year. Oracle left the enterprise Java business when it transitioned support and maintenance...

Richard Adhikari
NICE InContact Packs CXone With Tons of AI Features
04/19/19 11:25 AM PT | CRM Buyer | 1029 Words

CXone Spring 2019 also has new and enhanced prebuilt CRM integrations with the following systems: Oracle Service Cloud Microsoft Dynamics ServiceNow Zendesk SugarCRM NetSuite SAP BullHorn Each integration will provide a unified desktop option between CXone real-time interaction handling, and the CRM...

Denis Pombriant
CDP Early Days
03/26/19 12:50 PM PT | CRM Buyer | 949 Words

In the last week, two major enterprise software companies, Oracle and Salesforce, announced customer data platform products. Oracle announced its product last week in Las Vegas at its Modern Customer Experience (MCX) event. This week, Salesforce announced that it is building a customer...

Denis Pombriant
Oracle MCX
03/21/19 11:47 AM PT | CRM Buyer | 964 Words

... Oracle held its Modern Customer Experience conference in Las Vegas this week, and it was eye-opening. This is the fourth MCX conference and an important milestone for a company that came to the cloud later than its competition. No doubt about it,...

Denis Pombriant
Millennial CRM
03/13/19 10:54 AM PT | CRM Buyer | 992 Words

Next week Oracle kicks it off with Modern Customer Experience (MCX) in Las Vegas. It will be a great chance to see the company's CRM apps put through their paces without the dilution caused by all the database and middleware discussions of OpenWorld.

Richard Adhikari
New AI, Mixed Reality, Customer Insight Tools Coming to Microsoft Dynamics 365
02/22/19 5:00 AM PT | CRM Buyer | 966 Words

The main competitors to Microsoft Dynamics 365 are Salesforce, Adobe , SAP and Oracle , Wang said. They are building similar capabilities in AI across the board, but Microsoft is ahead in MR.

The AI Solutions
AI solutions Microsoft...

Denis Pombriant
OceanX and the E-Commerce Subscription Wave
02/08/19 5:00 AM PT | E-Commerce Times | 1359 Words

Enter Oracle
OceanX initially was successful with hosting its business intelligence and data platform -- parts of its entire system -- on AWS. It still uses AWS for orders and other parts of its platform.

However, success handed OceanX...

John P. Mello Jr.
DoL Seeks $400M for Oracle Workers Underpaid Due to Discrimination
01/24/19 5:00 AM PT | E-Commerce Times | 1106 Words

Department of Labor on Tuesday filed a court action against Oracle for underpaying non-white male employees by as much as US$400 million. "Oracle suppressed starting salaries for its female and non-White employees, assigned them to lower level positions and depressed their wages over...

Chris Bucholtz
Top CRM Blogs of 2018: Countdown, Part 2
01/18/19 5:00 AM PT | CRM Buyer | 2819 Words

He zigs as much as he zags: Should social media be regulated? (Denis suggests they're becoming like utilities and may need to be.) Why can't Facebook provide its users with an acceptable degree of security if a relative fuddy-duddy like Oracle has...

Jack M. Germain
Top Open Source Tools for Staying on Time and on Task
01/11/19 10:53 AM PT | LinuxInsider | 2553 Words

This is a framework named after the oracle goddess of justice in Ghana. This framework provides applications with a centralized database to store, index and retrieve personal information, including emails, contacts, calendars, events, journals, alarms and notes.

Kontact's other components: Akregator --...

Denis Pombriant
2019 CRM Wish List
01/03/19 8:45 AM PT | CRM Buyer | 896 Words

Among those that do I'd list several, including Oracle , Salesforce and Zoho.

Oracle and Salesforce should not surprise but Zoho might. It has spent decades building a global solution and platform. There is only some overlap, with Salesforce attacking the really...

Denis Pombriant
Oracle's Customer Transition Challenge
12/19/18 12:00 PM PT | CRM Buyer | 891 Words

... Oracle narrowly missed its number last quarter, so it was good to see the company come roaring back with 19 percent non-GAAP EPS growth (i.e., it made a lot of money). More importantly, many analysts have conceded that the company has reached...

Denis Pombriant
Oracle and the JEDI Contract
12/13/18 8:55 AM PT | E-Commerce Times | 898 Words

... was struck by the news that Oracle has filed a suit in federal court over the US$10 billion Pentagon JEDI contract to be awarded to a single vendor. Oracle claims that the single-vendor award is unfair and illegal, a claim it first...

Denis Pombriant
Sales Chatbots Tell a Story
12/11/18 12:40 PM PT | CRM Buyer | 847 Words

In one situation an Oracle customer, the City of Albuquerque, New Mexico, offered an interesting and instructive story in relation to its 311 service. I heard it from Matther Maez, a digital engagement specialist for the City of Albuquerque. Now, a 311...

Denis Pombriant
One-of-a-Kind CRM
12/05/18 11:49 AM PT | CRM Buyer | 803 Words

The proliferation of CRM development platforms by companies like Microsoft, Oracle , and especially Salesforce, is changing how we regard core functionality because it's subject to change by the user.

Deep Into Processes
Most vendors I know offer a list...

Denis Pombriant
Amazon's Shift
11/29/18 12:24 PM PT | E-Commerce Times | 823 Words

... Jassy, CEO of Amazon Web Services (AWS), on Wednesday told CNBC that AWS customers would be off all Oracle databases by the end of 2019 and running on one of Amazon's database products. This is not the first time the market has...

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