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Denis Pombriant
OceanX and the E-Commerce Subscription Wave
02/08/19 5:00 AM PT | E-Commerce Times | 1359 Words

Enter Oracle
OceanX initially was successful with hosting its business intelligence and data platform -- parts of its entire system -- on AWS. It still uses AWS for orders and other parts of its platform.

However, success handed OceanX...

John P. Mello Jr.
DoL Seeks $400M for Oracle Workers Underpaid Due to Discrimination
01/24/19 5:00 AM PT | E-Commerce Times | 1106 Words

Department of Labor on Tuesday filed a court action against Oracle for underpaying non-white male employees by as much as US$400 million. "Oracle suppressed starting salaries for its female and non-White employees, assigned them to lower level positions and depressed their wages over...

Chris Bucholtz
Top CRM Blogs of 2018: Countdown, Part 2
01/18/19 5:00 AM PT | CRM Buyer | 2819 Words

He zigs as much as he zags: Should social media be regulated? (Denis suggests they're becoming like utilities and may need to be.) Why can't Facebook provide its users with an acceptable degree of security if a relative fuddy-duddy like Oracle has...

Jack M. Germain
Top Open Source Tools for Staying on Time and on Task
01/11/19 10:53 AM PT | LinuxInsider | 2553 Words

This is a framework named after the oracle goddess of justice in Ghana. This framework provides applications with a centralized database to store, index and retrieve personal information, including emails, contacts, calendars, events, journals, alarms and notes.

Kontact's other components: Akregator --...

Denis Pombriant
2019 CRM Wish List
01/03/19 8:45 AM PT | CRM Buyer | 896 Words

Among those that do I'd list several, including Oracle , Salesforce and Zoho.

Oracle and Salesforce should not surprise but Zoho might. It has spent decades building a global solution and platform. There is only some overlap, with Salesforce attacking the really...

Denis Pombriant
Oracle's Customer Transition Challenge
12/19/18 12:00 PM PT | CRM Buyer | 891 Words

... Oracle narrowly missed its number last quarter, so it was good to see the company come roaring back with 19 percent non-GAAP EPS growth (i.e., it made a lot of money). More importantly, many analysts have conceded that the company has reached...

Denis Pombriant
Oracle and the JEDI Contract
12/13/18 8:55 AM PT | E-Commerce Times | 898 Words

... was struck by the news that Oracle has filed a suit in federal court over the US$10 billion Pentagon JEDI contract to be awarded to a single vendor. Oracle claims that the single-vendor award is unfair and illegal, a claim it first...

Denis Pombriant
Sales Chatbots Tell a Story
12/11/18 12:40 PM PT | CRM Buyer | 847 Words

In one situation an Oracle customer, the City of Albuquerque, New Mexico, offered an interesting and instructive story in relation to its 311 service. I heard it from Matther Maez, a digital engagement specialist for the City of Albuquerque. Now, a 311...

Denis Pombriant
One-of-a-Kind CRM
12/05/18 11:49 AM PT | CRM Buyer | 803 Words

The proliferation of CRM development platforms by companies like Microsoft, Oracle , and especially Salesforce, is changing how we regard core functionality because it's subject to change by the user.

Deep Into Processes
Most vendors I know offer a list...

Denis Pombriant
Amazon's Shift
11/29/18 12:24 PM PT | E-Commerce Times | 823 Words

... Jassy, CEO of Amazon Web Services (AWS), on Wednesday told CNBC that AWS customers would be off all Oracle databases by the end of 2019 and running on one of Amazon's database products. This is not the first time the market has...

Richard Adhikari
Amazon Comprehend Medical Makes Sense of Scattered Healthcare Data
11/29/18 10:26 AM PT | TechNewsWorld | 738 Words

Amazon, Alphabet, IBM, Microsoft, Oracle and Salesforce this summer announced support for the Fast Healthcare Interoperability Foundation (FHIR), which aims to create a common set of standards for the exchange of healthcare information .

Automating the Process
Amazon Comprehend Medical...

Denis Pombriant
Salesforce's Earnings Mystery
11/29/18 9:17 AM PT | CRM Buyer | 878 Words

Maybe the answer has been there all along and I have missed it -- or maybe Salesforce's labeling reflects some subtle changes that are going on at Oracle .

A couple of quarters ago, Oracle merged its revenue categories into one...

Denis Pombriant
Digital Disruption Pathways
11/05/18 11:40 AM PT | E-Commerce Times | 1359 Words

There are a few platforms in the market that support this kind of agility -- from companies like Salesforce, Oracle and Microsoft -- and that's one big reason I see that the IT industry is reducing to an oligopoly. Companies not named...

Denis Pombriant
Oracle, the Hardware Company
10/31/18 5:00 AM PT | TechNewsWorld | 836 Words

... all of the dazzle of its rapidly evolving software portfolio, which includes a self-monitoring and self-patching database that also configures itself, as well as numerous cloud applications, Oracle has begun showing its credibility as a hardware vendor. Hardware has commoditized and will...

Denis Pombriant
Oracle OpenWorld: Margin Lab
10/24/18 11:05 AM PT | E-Commerce Times | 1253 Words

Of course the focus has drifted over time but that's the point: The CRM market has evolved, and the job of an analyst is to make sense of the evolution. Oracle OpenWorld 2018 held in San Francisco this week is a laboratory for...

Denis Pombriant
Will Oracle Roil the DB Market?
10/23/18 10:38 AM PT | TechNewsWorld | 993 Words

... we write the history of the IT era, the big factor that has played an important but not well recognized role will be hardware -- specifically, the Oracle Exadata appliance that puts databases into memory for fast access and updates. All of...

Denis Pombriant
OpenWorld Preview
10/17/18 10:51 AM PT | CRM Buyer | 1130 Words

... of this writing, I haven't been prebriefed on what Oracle will be announcing at OpenWorld regarding CRM -- or as it refers to it, "CX" -- so this is a good time to express my own opinions. Oracle's direction in the last...

Denis Pombriant
The CRM Oligopoly
10/04/18 10:11 AM PT | CRM Buyer | 1652 Words

For instance, a few years ago Oracle bought Sun Microsystems for about US$7.4 billion. I don't think Sun was making money at that point, and today it doesn't matter. Sun provides a vital hardware component in Oracle's drive to produce autonomous enterprise software.

Denis Pombriant
Oracle's Growing Pains
10/03/18 5:00 AM PT | E-Commerce Times | 807 Words

... at Oracle must sometimes feel like they're living in Mark Twain's reality. After hearing that his obituary had been published in the New York Journal , Twain published a quip for the ages when he wrote, "The reports of my death are...

Jack M.Germain
Software Security Best Practices Are Changing, Finds New Report
10/02/18 6:05 AM PT | LinuxInsider | 1521 Words

Synopsys captured the data for the BSIMM. Oracle provided resources for data analysis.

Synopsys' new BSIMM9 report reflects the increasingly critical role that security plays in software development.

It is no exaggeration to say that from a security perspective, businesses...

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What do you see as the biggest obstacle to mainstream adoption of video calling?
Too many steps are required to reach a contact.
Video quality is often poor -- dropped calls, frozen images.
There's no advantage to face-to-face communication in most cases.
Too many people feel uncomfortable on live cameras.
There are too many security and privacy issues.
The trend is away from personal engagement and toward texting.
The obstacles are fading, and video calling is well on its way to adoption.
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