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Erika Morphy
T-Mobile's 'Un-Carrier' Strategy Pays Off
11/06/13 9:21 AM PT | E-Commerce Times | 751 Words

Included among those new customers were 648,000 branded postpaid net customers for the quarter. T-Mobile now counts 45 million people as its customer base.

The carrier also reported that total revenues increased by 7.4 percent quarter-over-quarter, an increase in large part due...

Peter Suciu
Softbank May Be Gearing Up for T-Mobile Bid
12/16/13 1:57 PM PT | E-Commerce Times | 507 Words

... is considering a bid for T-Mobile USA, according to a new batch of rumors circulating in the press. Softbank shares were down 3.2 percent on Monday by the close of trading in Tokyo. SoftBank acquired Sprint, the third-largest U.S. mobile phone carrier,...

Richard Adhikari
T-Mobile's Legere Comes Out Swinging at CES
01/09/14 8:02 AM PT | E-Commerce Times | 620 Words

... Legere, T-Mobile's feisty CEO, on Wednesday gave a speech at CES best described as highly entertaining. His remarks came one day after being kicked out of AT&T's party at the international technology event. CEO John Legere announces that T-Mobile will pay...

Jeff Kagan
T-Mobile, the Rip Van Winkle of Wireless
01/16/14 5:00 AM PT | E-Commerce Times | 896 Words

Except for the facial hair and the length of time, his story sounds a lot like T-Mobile USA's, right? It too has awakened from its long nap and has come out swinging. So what can we expect next? To understand where it is...

Kris Holt
T-Mobile Won't Have BlackBerry to Kick Around Any More
04/03/14 5:00 AM PT | E-Commerce Times | 753 Words

... has decided to part ways with T-Mobile. "BlackBerry has had a positive relationship with T-Mobile for many years," said CEO John Chen. "Regretfully, at this time, our strategies are not complementary and we must act in the best interest of our...

Erika Morphy
T-Mobile Kisses Up to BlackBerry Customers
04/04/14 4:06 PM PT | CRM Buyer | 555 Words

... racking up a number of successes, T-Mobile clearly made a misstep earlier this year, when it promoted Apple's iPhone 5 to its BlackBerry customers. BlackBerry this week announced it would not renew T-Mobile's license to sell its products, which expires at the...

Kris Holt
T-Mobile Ditches 'Greedy, Predatory' Overage Fees
04/14/14 12:23 PM PT | E-Commerce Times | 681 Words

Such penalties cost AT&T, Verizon and Sprint customers more than US$1 billion last year, T-Mobile claimed.

'Right Thing'
Ending the overage charges is the right thing to do -- the fees are "flat out wrong," Legere said, urging those who...

Richard Adhikari
Legere's Sturm und Drang Act Works for T-Mobile
06/20/14 6:17 AM PT | E-Commerce Times | 674 Words

Wall Street appears to be largely unmoved, with T-Mobile's share prices creeping up 10 US cents Wednesday to close at $33.06, and dipping 38 cents to close at $32.68 Thursday.

Killing Them Softly
Legere announced Rhapsody UnRadio, an...

Richard Adhikari
T-Mobile's Legere Sputters Over FTC's Cramming Accusations
07/02/14 2:40 PM PT | E-Commerce Times | 662 Words

... efforts to market itself as the un-carrier that puts customers first may be impacted by the United States Federal Trade Commission's allegations that it has engaged in "cramming" -- charging consumers for services offered by third-party companies without the consumers' knowledge or authorization. "We're asking the court for an order both to provide refunds to consumers and to also prevent T-Mobile ...

Richard Adhikari
Sprint Sheds Hesse Along With T-Mobile Hopes
08/07/14 5:00 AM PT | E-Commerce Times | 669 Words

Also, Sprint has dropped plans to purchase T-Mobile.

Hesse's replacement was expected, as Sprint has been hemorrhaging customers and piling up losses for some time. While being crushed at the top by Verizon and AT&T, it has lately been taking kicks...

Erika Morphy
T-Mobile Courts Credit-Challenged Customers
01/26/15 12:23 PM PT | CRM Buyer | 567 Words

... last week announced Smartphone Equality, a new credit program aimed at existing T-mobile customers with less-than-sterling credit who have paid their wireless bill on time for 12 straight months. Under the new plan, this group qualifies for the best pricing and offers...

Jeff Kagan
Is T-Mobile Burning Too Hot?
01/29/15 7:13 AM PT | E-Commerce Times | 748 Words

I like all the activity going on at T-Mobile. It is alive once again. That's the good part. However is it starting to burn too fast and too hot? If so, could it burn itself out?

Jump is T-Mobile's version of...

Richard Adhikari
T-Mobile Sows Seeds of Discontent in SMB Arena
03/23/15 9:33 AM PT | E-Commerce Times | 637 Words

... a sterling Q4 in which it added 2.1 million individual customers, T-Mobile last week announced it was going after competitors with its "Un-carrier for Business" plan. By offering one flexible rate plan, T-Mobile vowed to put an end to the pricing shell...

Richard Adhikari
And the Dish Ran Away With T-Mobile?
06/04/15 1:10 PM PT | E-Commerce Times | 668 Words

The two companies reportedly are planning a merger with Dish CEO Charlie Ergen to chair the new company and T-Mobile head John Legere (pictured above) to be its CEO, but nothing has really been settled.

The deal's likely to go ahead, said...

Richard Adhikari
T-Mobile's Legere Channels Robin Hood Again
08/31/15 2:43 PM PT | E-Commerce Times | 644 Words

... John Legere has publicly declared war on data hogs who threaten to ruin T-Mobile for regular consumers. "This week I am taking aim at a select group of individuals who have actually been stealing data from T-Mobile," he wrote. "If their activities...

Jeff Kagan
T-Mobile's War on Data Hogs Is Everyone's Fight
09/10/15 5:00 AM PT | E-Commerce Times | 777 Words

... you to John Legere, CEO of T-Mobile, for declaring war on wireless data hogs . Putting this burning issue on the front page is great. Everyone should know the problems caused by wireless data thieves. The reason is simple. Data hogs...

Peter Suciu
T-Mobile Rumored to Roll Out Unlimited Video
10/30/15 1:15 PM PT | TechNewsWorld | 566 Words

... that T-Mobile plans to introduce an unlimited data plan for streaming video services circulated Thursday following a Twitter post from journalist Evan Blass, who tweets under the handle @evleaks. The company would allow unlimited high-speed data to be used to watch select...

Richard Adhikari
T-Mobile Fined $48M for Pulling Wool Over Customers' Eyes
10/21/16 3:27 PM PT | CRM Buyer | 666 Words

... United States Federal Communications Commission on Wednesday announced that T-Mobile has agreed to a penalty of US$48 million for misleading customers about restrictions on its so-called unlimited data plans. The company failed to inform subscribers to unlimited plans on its wireless networks...

Richard Adhikari
Rise in Mobile Commerce Fuels Demand for Omnichannel Service
08/30/17 2:49 PM PT | CRM Buyer | 678 Words

Brand marketers wanted intelligence and insights into their customers from communications providers: Seventy-three percent sought behavioral insights; Forty-three percent sought location-related insights; Forty-two percent sought social and messaging patterns; Forty-two percent sought demographic segmentation; Forty-two percent sought transactional data; and Twenty-eight percent wanted information on Web or mobile activities. "Brands aren't asking MNOs to even necessarily lead by example, although there are several brands that look to customer experience commitments at T-Mobile ...

Jeff Kagan
Will MVNO Worries Complicate T-Mobile, Sprint Merger?
07/12/18 10:12 AM PT | E-Commerce Times | 705 Words

The MVNO marketplace includes all the various brands T-Mobile and Sprint have built or acquired over the last several years -- MetroPCS, Boost, Virgin Mobile and more. The concern is that too much power in the hands of one player is not...

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Salesforce Commerce Solution Guide
Has technology made transportation more or less safe?
Traveling by all modes of transportation has become riskier with each passing year.
In general, transportation safety has been improving steadily, despite some failures.
Some modes of transportation have been improving while others have become less safe.
We may have reached a tipping point where more tech means less safety.
Don't blame the tech -- greedy companies haven't done adequate testing.
Government regulators have not been playing a strong enough oversight role.
Salesforce Commerce Solution Guide
Salesforce Commerce Solution Guide