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Denis Pombriant
Social Media's Next Act
04/09/19 12:07 PM PT | CRM Buyer | 1312 Words

A little over 10 years ago, we were toasting social media as the great innovation that would enable CRM to traverse...

Richard Adhikari
Alphabet's Wing Delivery Service Takes Flight in Australia
04/10/19 12:43 PM PT | E-Commerce Times | 1067 Words

Alphabet's Project Wing on Monday launched a commercial air delivery service in North Canberra, Australia, providing customers with fresh food, hot...

Peter Suciu
What Lies Beneath Facebook's Sudden Embrace of Government Regulation
04/05/19 9:27 AM PT | TechNewsWorld | 1456 Words

Facebook CEO Mark Zuckerberg called for greater government oversight and even regulation of the Internet in an op-ed piece published last...

Pete Olanday
Managing Sales Tax Complexities in Merchandise Returns
04/17/19 5:00 AM PT | E-Commerce Times | 1249 Words

As the world has become increasingly digital, the retail industry has gone through tremendous transformation. To survive in the competitive landscape...

Jack M. Germain
Hackers Use Microsoft Help Desk to Pull Off Massive Email Breach
04/16/19 10:31 AM PT | E-Commerce Times | 1044 Words

Hackers piggybacked onto a Microsoft customer support portal between Jan. 1 and March 28 to gain access to the emails of...

Denis Pombriant
Stocks and Flows, in Brexit and CRM
04/04/19 12:16 PM PT | CRM Buyer | 808 Words

You could not have picked a better place for a career in the last two decades than CRM . In one...

Katie May
How SMBs Can Trade Stressful One-by-One Shipping for Streamlined Operations
04/18/19 10:16 AM PT | E-Commerce Times | 1445 Words

E-commerce continues to grow at an unprecedented pace. Total retail sales, excluding the sale of items not normally bought online --...

Vivian Wagner
The Rise of Headless Commerce
04/15/19 12:49 PM PT | E-Commerce Times | 978 Words

"Headless commerce" has become an e-commerce buzzword lately, but how can brands use it to their advantage? "In its most basic...

Tony Kavadas
What Sellers Are Missing From CRM
04/11/19 5:00 AM PT | CRM Buyer | 1539 Words

As the B2B buyer continues to evolve, B2B sellers have more solutions than ever in their technology stacks. From CRM ,...

Richard Adhikari
FTC Eyeballs ISPs' Data Privacy Practices
03/28/19 5:00 AM PT | TechNewsWorld | 1032 Words

The United States Federal Trade Commission on Tuesday announced an investigation into the privacy policies, procedures and practices of seven Internet...

Denis Pombriant
Disruption Plus
04/17/19 11:33 AM PT | CRM Buyer | 695 Words

There's a chicken-and-egg issue with digital disruption. Making decisions based on numbers instead of gut instinct is recognized to be a...

Richard Adhikari
Google Presents a Cornucopia of Cloud Goodies
04/11/19 12:40 PM PT | TechNewsWorld | 870 Words

Google announced a host of new services, features and partners at Google Cloud Next '19 Day 2 in San Francisco...

Jeff Kagan
What Matters Most in the Race to 5G Wireless
04/11/19 11:01 AM PT | E-Commerce Times | 813 Words

With 5G knocking on our door, a growing number of wireless competitors have been getting on their high-horses and trying to...

Richard Adhikari
Walmart Lets Customers Use Google Assistant to Voice-Order Groceries
04/03/19 10:57 AM PT | E-Commerce Times | 828 Words

Walmart has launched a limited beta of Walmart Voice Order, which lets consumers order groceries by voice using Google Assistant. The...

Denis Pombriant
Extreme Customer Experience
04/02/19 10:22 AM PT | CRM Buyer | 766 Words

CRM guru Samson Lee has a new idea about customer experience. I don't know that I agree with it, but...

John P. Mello Jr.
Apple to Focus on Productivity With Next macOS, iOS Releases
04/17/19 10:14 AM PT | TechNewsWorld | 1021 Words

The ramp-up to Apple's Worldwide Developers' Conference this June has begun, with reports circulating about the goodies the company will include...

Jack M. Germain
Q4OS and TDE: A Juicy Little Linux Secret
04/12/19 9:46 AM PT | LinuxInsider | 1587 Words

Q4OS and the little-known Trinity Desktop Environment (TDE) are an unbeatable combination that provides a powerful and flexible computing platform....

Chris O'Dell
WiFi, Managed Services and the Home Network: Solving In-Home Connectivity
03/30/19 5:00 AM PT | E-Commerce Times | 1153 Words

Home networks are a key building block for today's connected home systems and products, and wireless is the dominant method of...

Denis Pombriant
Philanthropy Is Good for Business
04/16/19 11:22 AM PT | CRM Buyer | 718 Words

The other day Salesforce announced that it was integrating its philanthropic arm, the nonprofit Salesforce.org, into the larger organization, Salesforce.com. This...

Vivian Wagner
The Power of Influencer Marketing
04/05/19 5:00 AM PT | E-Commerce Times | 1132 Words

Influencer marketing, which sprouted from the burgeoning social media sphere, is one of the fastest-growing ways to get a message out...

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