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Denis Pombriant
What Social Can Learn From CRM
04/25/19 10:19 AM PT | CRM Buyer | 1010 Words

Kara Swisher gave a pretty good impression of a woman at her wits' end in The New York Times the other...

Monica Eaton-Cardone
How Customer Expectations Contribute to Fraud and Losses
04/25/19 9:44 AM PT | E-Commerce Times | 1667 Words

Contemporary online retail enables faster, smoother and more profitable interactions between consumers and merchants. Individuals can shop and make purchases at...

Richard Adhikari
FAA Greenlights Wing Aviation Drone Deliveries
04/25/19 5:00 AM PT | TechNewsWorld | 841 Words

The Federal Aviation Administration has given its first air drone delivery certification in the United States to Alphabet's Wing Aviation, paving...

Richard Adhikari
New Apriva Partnerships Promise Mobile Shopping Innovations
04/24/19 10:52 AM PT | CRM Buyer | 963 Words

Apriva this week announced partnerships with AveriGo and Vagabond to offer innovative mobile shopping and payment solutions. Apriva offers an...

Sam Schapiro
Is Your Business Ready for a 2019 Recession?
04/24/19 9:28 AM PT | E-Commerce Times | 1572 Words

For those of you who have an ear to the ground on American economic trends (or just listen to a lot...

John P. Mello Jr.
EU Gives Nod to 'Big Brother' Biometrics Database
04/24/19 5:00 AM PT | TechNewsWorld | 996 Words

The European Parliament overwhelmingly approved two measures that would integrate the region's fragmented law enforcement and home affairs databases into a...

Jack M. Germain
Red Hat Breathes New Life Into Java
04/23/19 11:54 AM PT | LinuxInsider | 952 Words

Red Hat is the new keeper of the keys to two popular versions of the open source Java implementation, OpenJDK...

Deb Gabor
E-Commerce Branding in the Time of Amazon
04/23/19 10:47 AM PT | E-Commerce Times | 1894 Words

I recently made two major additions to my life -- a second dog and a lake house. On weekends, I need...

John P. Mello Jr.
Samsung Applies Brakes to Galaxy Fold Launch
04/23/19 5:00 AM PT | TechNewsWorld | 936 Words

Foldable phones faced a setback on Monday when Samsung announced it was postponing indefinitely the release of its Galaxy Fold, which...

Antoine Forest
How to Get Smarter About Influencer Marketing
04/22/19 1:29 PM PT | E-Commerce Times | 1455 Words

Marrying technical rigidity with unrestrained creativity? Due to its ability to transform brand engagement with creators on social media , programmatic...

Rob Enderle
Apple's Looming Nightmare
04/22/19 11:08 AM PT | TechNewsWorld | 1978 Words

The big news last week was that Apple finally agreed to settle its fight with Qualcomm. Kudos to Tim Cook, because...

Richard Adhikari
NICE InContact Packs CXone With Tons of AI Features
04/19/19 11:25 AM PT | CRM Buyer | 1029 Words

NICE inContact this week released the Spring 2019 version of its CXone cloud-based contact center software, with multiple artificial intelligence-powered...

Peter Suciu
Disney Goes Over the Top: How Does Its Streaming Service Stack Up?
04/19/19 5:00 AM PT | TechNewsWorld | 1938 Words

The Walt Disney Corporation officially announced Disney+, its direct-to-consumer streaming service, during its Investor Day webcast last week. The new over-the-top...

Katie May
How SMBs Can Trade Stressful One-by-One Shipping for Streamlined Operations
04/18/19 10:16 AM PT | E-Commerce Times | 1445 Words

E-commerce continues to grow at an unprecedented pace. Total retail sales, excluding the sale of items not normally bought online --...

Richard Adhikari
Everyone's a Winner in Apple-Qualcomm Settlement
04/18/19 5:00 AM PT | TechNewsWorld | 930 Words

Apple and Qualcomm on Tuesday unexpectedly announced a settlement as their case entered the second day of a hearing in the...

Denis Pombriant
Disruption Plus
04/17/19 11:33 AM PT | CRM Buyer | 695 Words

There's a chicken-and-egg issue with digital disruption. Making decisions based on numbers instead of gut instinct is recognized to be a...

John P. Mello Jr.
Apple to Focus on Productivity With Next macOS, iOS Releases
04/17/19 10:14 AM PT | TechNewsWorld | 1021 Words

The ramp-up to Apple's Worldwide Developers' Conference this June has begun, with reports circulating about the goodies the company will include...

Pete Olanday
Managing Sales Tax Complexities in Merchandise Returns
04/17/19 5:00 AM PT | E-Commerce Times | 1249 Words

As the world has become increasingly digital, the retail industry has gone through tremendous transformation. To survive in the competitive landscape...

Denis Pombriant
Philanthropy Is Good for Business
04/16/19 11:22 AM PT | CRM Buyer | 718 Words

The other day Salesforce announced that it was integrating its philanthropic arm, the nonprofit Salesforce.org, into the larger organization, Salesforce.com. This...

Jack M. Germain
Hackers Use Microsoft Help Desk to Pull Off Massive Email Breach
04/16/19 10:31 AM PT | E-Commerce Times | 1044 Words

Hackers piggybacked onto a Microsoft customer support portal between Jan. 1 and March 28 to gain access to the emails of...

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