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How to Rein In Powerful Companies Without Ruining the US Tech Industry
March 18, 2019
Elizabeth Warren's desire to curtail Facebook, Amazon and other companies that have misused their massive power -- or may do so in the future -- is well founded. The U.S. appears to be trending toward civil war, and I'd place social media in general on the wrong side of this trend. However, we need a plan that will cure the problem without killing the patient.
Amazon Drops Lowest-Pricing Rule for Third-Party Sellers
March 13, 2019
Amazon reportedly has removed the price parity contract clause that barred third-party vendors on its platform from selling their products at a lower price elsewhere. The company long has been accused of anticompetitive behavior and has come under considerable political pressure because of its use of the price parity, also known as "most favored nation," restriction.
Warren Dons Tech-Buster Mantle
March 12, 2019
Tech giants like Amazon, Google, Facebook and Apple would be broken up under a proposal from U.S. Sen. Elizabeth Warren. "Today's big tech companies have too much power -- too much power over our economy, our society, and our democracy," the Democratic presidential hopeful wrote in an online post. Warren has called for legislative remedies to address the problems.
The Strange Tech Wars of 2019
March 11, 2019
The tech market is defined by its battles: Microsoft vs. IBM; Apple vs. Microsoft; Netscape vs. Microsoft; Google vs. Microsoft. If Microsoft were a person, it likely would have PTSD. Then there was Apple vs. Google, and now the big one is Apple vs. Qualcomm. The screwy thing for me is that Huawei represents a far greater threat to both companies than they represent to each other.
FTC's Fake Reviews Settlement May Spur E-Commerce Fairness Era
February 28, 2019
The U.S. Federal Trade Commission has announced a settlement of its suit against a company accused of using fake paid reviews to boost sales of its health supplement product on Amazon. The settlement puts vendors and marketing firms on notice that the FTC is committed to rigorous enforcement of rules against fraudulent reviews on e-commerce platforms.
Why You Should Source Foreign Talent for AI, IoT and ML
February 27, 2019
The artificial intelligence revolution has been going on for a while, but that does not mean all of software research and development is part of it. It is, nonetheless, an interesting example of what pushes the software industry forward. The ideas and techniques that brought machine learning into existence were developed over the span of several decades.
Google Fiber Missteps Could Tarnish Brand
February 22, 2019
This winter has been very rough on Google Fiber, Alphabet's high-speed Internet service. An overabundance of snow, ice and water have caused service outages. Why do these issues not seem to hamper competitors? The latest news is that the service is leaving Louisville, supposedly due to a faulty installation process. Why not correct the faults? What is the real problem at Google Fiber?
Will Congress Override State Net Neutrality Laws?
February 21, 2019
Way back in the dark ages in May 2011 -- about 2,345 Internet years ago -- I wrote a column about Net neutrality, which was in court at the time. For those of you who are not sure, "Net neutrality" is short for "Internet neutrality" or "network neutrality." The concept addresses user access to the Internet, and the debate around Net neutrality centers on whether ISPs can limit, tier, block or otherwise affect Internet performance.
Walmart E-Commerce Has Blowout Q4
February 20, 2019
Walmart's e-commerce sales were up 43 percent for Q4 FY 2019. Sam's Club e-commerce sales grew 21 percent. Customers "continue to respond to our increasingly omnichannel offerings. We're executing against our strategy and it's working," said Walmart spokesperson Robyn Babbitt. Walmart's e-commerce focus "remains on earning repeat visits and strengthening our assortment of merchandise."
JPMorgan Chase Rolls Out Digital Token
February 15, 2019
JPMorgan Chase on Thursday announced that it has created and successfully tested a digital coin. Each JPM Coin represents $1 in funds held in designated accounts at JPMorgan Chase N.A. The token was created using Quorum, a variant of Ethereum developed by JPMorgan Chase, to enable instantaneous payment transfers between its clients' institutional accounts.
Amazon Meshes With Eero
February 13, 2019
Amazon has scooped up mesh WiFi network maker Eero, the home network company known for making an easy-to-set-up product that can blanket a home with high-quality WiFi. "We are incredibly impressed with the Eero team and how quickly they invented a WiFi solution that makes connected devices just work," said Dave Limp, Amazon's senior vice president for devices and services.
5G Is Key to T-Mobile, Sprint Merger
February 11, 2019
Over the last several quarters, I have heard opinions of the pending T-Mobile, Sprint merger from every corner. Those who are pro-merger focus on all the benefits it woud bring. Those who are anti-merger focus on what would be lost and how it would harm different segments. Amid the chaotic debate, what really matters is whether the regulators are going to say yes or no.
How IBM'S Project Debater Could Fix the State of the Union
February 11, 2019
Last week, like a lot of you, I imagine, I watched the State of the Union and tried to figure out what was true and what was fiction. Tied into several of the live-streamed press fact-checking streams, I found that the comments validating or invalidating what the president said came in so far after the comment was made that it would have been better to wait until the next day.
Will the Sharing Economy Kill Personal Ownership?
February 7, 2019
The social networking era brought about a sharing economy. We share not only our lives, but also everything from cars to clothes to chickens, yes chickens. Services like Uber and Airbnb have ushered in a new era, and industries rapidly have been embracing the change to determine how to benefit from the shift in terms of future revenue. So, will we buy things in the future?
How Do You Build a Software Company?
February 5, 2019
How do you build a software company? There are certainly things you need to do and not do on the way to building a successful software company, but there are no recipes. In my career, I've seen firsthand some of the ways that company builders succeed or fail, and to paraphrase Tolstoy, happy companies are all alike; every unhappy company is unhappy in its own way.
FTC v. Qualcomm: What Really Is Going On
February 4, 2019
I've been watching antitrust cases actively since the 1980s. I had to study historical antitrust cases going back to Standard Oil and RCA, in order to ensure compliance with a related consent decree When I worked at IBM. Each of the other cases had one thing in common: Both of the companies being charged were massively and obviously monopolies. There were many questions.
Why Intel Is in Such Horrid Condition
January 28, 2019
Intel released earnings last week. It beat expectations on the bottom line, but it missed big on the top line and the outlook was dismal. Looking under the covers, the company is a mess. The expected CEO announcement didn't occur. AMD's earnings are expected to be very strong, and AMD just made some organizational changes that suggest an increase in its competitive attack.
Marketing Mindfulness: A New Age of Digital Consciousness
January 25, 2019
In this era of stress and anxiety, being able to slow down, breathe, and focus on the moment at hand are key skills for surviving and being successful. Mindfulness has become a vital commodity, and those who can coach others to live more mindfully are in particularly high demand. An industry has grown up that offers everything from streaming yoga classes to meditation apps.
YouTube TV Hits Screens Across Most of the US
January 24, 2019
YouTube TV will be rolling out to an additional 95 markets in the U.S., almost doubling its coverage. The streaming video service already covers the top 100 markets in the country, and the expansion will enable it to reach more than 98 percent of households in the U.S., YouTube said. There are roughly 120 million TV households in the U.S., but only about 108 million households have broadband.
DoL Seeks $400M for Oracle Workers Underpaid Due to Discrimination
January 24, 2019
The U.S. Department of Labor has filed a court action against Oracle for underpaying non-white male employees by as much as $400 million. "Oracle suppressed starting salaries for its female and non-White employees, assigned them to lower level positions and depressed their wages over the years they worked for Oracle," states a filing by the DoL's Office of Federal Contract Compliance Programs.
Dutch Doc Wins 'Forget My Suspension' Case
January 23, 2019
Google must remove search results about medical regulators' conditional suspension of a Dutch physician in the first "right to be forgotten" case of its kind in the European Union. After Google and Dutch data privacy watchdog Autoriteit Persoonsgegevens rebuffed the doctor's initial attempts to get disciplinary actions purged from online search results, a district court in Amsterdam sided with the surgeon.
Is Facebook's Five-Point Fix-It Plan Enough?
January 22, 2019
Many faithful Facebook users had the rug pulled out from under them during the last year. Both Sheryl Sandberg and Mark Zuckerberg appeared before the U.S. Congress and spilled the beans on how the company had betrayed its members. I don't think the company's leaders realized that Facebook was doing the wrong thing until recently. Now they have a five-point fix-it-plan. Will it work?
Court: Cops Can't Compel the Use of Body Parts to Unlock Phones
January 16, 2019
Authorities can't force people to unlock their biometrically secured phones or other devices, ruled a federal judge in California. "The Government may not compel or otherwise utilize fingers, thumbs, facial recognition, optical/iris, or any other biometric feature to unlock electronic devices," Magistrate Judge Kandis A. Westmore wrote. Passcodes already are protected by the Fifth Amendment.
Netflix Raises Subscriber Rates to Wall Street's Delight
January 16, 2019
Netflix has decided to hike prices by $1 to $2 for all 58 million of its subscribers in the United States, as well as customers in about 40 Latin American countries who are billed in U.S currency. Customers in key international markets such as Mexico and Brazil reportedly will be exempt from the increases. Netflix had nearly 79 million subscribers overseas at the end of September.
Where Linux Went in 2018 - and Where It's Going
January 9, 2019
For those who try to keep their finger on the Linux community's pulse, 2018 was a surprisingly eventful year. Spread over the last 12 months, we've seen various projects in the Linux ecosystem make great strides, as well as suffer their share of stumbles. All told, the year wrapped up leaving plenty to be optimistic about in the year to come, but there is much more on which we can only speculate.
Microsoft, Kroger Ring Up Retail as a Service
January 9, 2019
Microsoft and Kroger announced a collaboration on Retail as a Service to equip stores with Kroger Technology products that run on Microsoft Azure. The technology utilizes the IoT, connectivity, the cloud, and data collection and analysis to improve both customer experiences and store bottom lines. Two stores will pilot a smart technology system connected by IoT sensors, running on Microsoft Azure.
IBM Chief Sounds Cautionary Note on Deep Data, AI, Quantum Computing
January 9, 2019
Powerful technologies like deep data, AI and quantum computing should be introduced into society carefully, IBM CEO Ginni Rometty declared in opening remarks at CES. "These tools are so powerful they will solve some of the most enduring problems -- like food safety, waste," she said, "but like all powerful tools, we've got to usher them in safely into society."
2018: The Year of Fighting for Positive Change
December 24, 2018
When I think of corporate responsibility, one company tends to float to the top, and that is Cisco. With massive efforts to train people all over the world in the critical networking skills needed to secure and expand global communications, Cisco has been taking a major chunk out of joblessness. It has invested millions to reduce homelessness near its headquarters, for example.
Cable One's Bright Sparklight Idea
December 21, 2018
The cable TV industry has been changing over the last decade and lately has been penetrating the wireless space. Brands like Xfinity Mobile, Spectrum Mobile and Altice Mobile have emerged. Cable One, a smaller cable television company, has announced its new brand, Sparklight. Could this be its first step toward offering a wireless service? That's the direction I think it could be heading.
Oracle's Customer Transition Challenge
December 19, 2018
Oracle narrowly missed its number last quarter, so it was good to see the company come roaring back -- it made a lot of money. More importantly, many analysts have conceded that Oracle has reached a point in its infrastructure deployment where it can mount a serious challenge to other providers and supply the needed cloud services for its ERP and cloud database businesses.
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Salesforce Commerce Solution Guide
Has technology made transportation more or less safe?
Traveling by all modes of transportation has become riskier with each passing year.
In general, transportation safety has been improving steadily, despite some failures.
Some modes of transportation have been improving while others have become less safe.
We may have reached a tipping point where more tech means less safety.
Don't blame the tech -- greedy companies haven't done adequate testing.
Government regulators have not been playing a strong enough oversight role.
Salesforce Commerce Solution Guide
Salesforce Commerce Solution Guide