B2B Marketers » Reach Pre-Qualified IT Decision Makers with a Custom Lead Gen Program » Get Details
Welcome Guest | Sign In
TechNewsWorld.com
Necessity May Give Us a Virtual Court System
May 25, 2020
One of the exciting things that came out of Microsoft Build was that the company has been working to create virtual court solutions. If done right, a virtual system could fix a lot of court-related problems. It would allow judges to work around their schedules better and give attorneys improved access to online resources. It also might provide a way for jurors to improve their understanding.
Will Apple's AR Glasses Be Ready for Spring 2021 Debut?
May 20, 2020
Apple may launch a line of AR smart glasses in the spring of 2021. The new peepers will be called "Apple Glass" and sell for $499, with prescription lenses costing more, based on the latest leaks. Both lenses are displays that support gesture interaction. The glasses will work in conjunction with an iPhone. Early prototypes supported the LiDAR sensor for 3D scanning and wireless charging.
4 Amazing Things Nvidia Showcased at Its Virtual GTC
May 18, 2020
Nvidia just held its GTC event, and of the virtual keynotes I've seen so far, CEO Jensen Huang's was the best. That's because the company made the decision to cut it into segments, mostly under 16 minutes, so viewers didn't have to watch things they weren't interested in. Also, Jensen mixed up the content between the speaker, videos and static images, so it was interesting to watch.
Microsoft, Intel Combine Deep Learning and Pixels to Nix Malware
May 13, 2020
Microsoft and Intel researchers have found a way to combine artificial intelligence and image analysis to create a highly effective means to combat malicious software infections. The researchers call their approach "STAMINA" -- static malware-as-image network analysis -- and say it's proven to be highly effective in detecting malware with a low rate of false positives.
Oculus Quest Production Stymied by Pandemic
May 6, 2020
The next generation of Oculus Quest virtual reality headsets is in the works, but pandemic-related product development and supply chain problems may delay market arrival. Oculus reportedly has multiple potential Quest successors on the drawing board. Smaller, lighter versions with a faster image refresh rate for more realistic rendering are in the advanced testing stage.
3 Improvements the COVID-19 Pandemic May Force
May 4, 2020
The pandemic may force certain improvements but I'm not sure that it will, because political distractions are doing a rather good job of drawing our focus away from fixing things now. For instance, we should be ramping domestic manufacturing of PPEs and ventilators permanently to prepare for a likely huge fall spike in COVID-19 infections. Still, we aren't.
Ad Makers Use Deepfakes to 'Refresh' Old Content
April 28, 2020
With measures to stem the spread of COVID-19 putting a chokehold on their filming capabilities, advertising agencies are enhancing old content with new tech, including deepfakes. Deepfakes typically blend one person's likeness, or parts thereof, with the image of another person. Ad agencies are so restricted in how they can generate content, they'll explore anything that can be computer-generated.
Contact Tracing With Salesforce
April 22, 2020
Contact tracing is a big job, like trying to drain an ocean with a teaspoon. It involves finding people who have been exposed to the coronavirus and testing them to determine if they are infected or are carriers. Public health officials then can take necessary steps to prevent the virus' spread. It's a perfect fit for CRM, and Salesforce's core technology is coming to the forefront.
From the Moon to the Earth: Changing Perspectives
April 9, 2020
In 1969, Commander Neil Armstrong descended from the lunar module to become the first human to ever step on the surface of the Moon: "That's one small step for man, one giant leap for mankind," he famously said. More than 50 years later, the next Moon landings are being prepared with the goal of landing the first woman on the Moon by 2024. This shows that we are still eager to explore the unknown.
A 6-Point Plan to Leapfrog to CX Leadership
April 8, 2020
Customer experience as a boardroom topic is more relevant than ever. Enterprises are investing significant digital transformation budgets and commissioning large projects to elevate CX. Yet more than 70 percent of digital transformation projects fail to move the needle at scale. One topic that has a substantial impact on CX is the transformation of customer service operations using digital tools.
Fast Coronavirus Test Gets Emergency FDA Approval
March 31, 2020
Abbott will deliver 50,000 COVID-19 tests per day to healthcare workers, starting Wednesday, using its modified ID NOW testing process. Bringing rapid coronavirus testing capacity to the medical front lines is crucial in the battle to flatten the rising death and infection curve worldwide. The FDA issued emergency authorization for the point-of-care test.
Living in the COVID-19 World: TV Hosts Struggle at Home
March 30, 2020
While stuck at home, many of us are burning through online content very rapidly. One of the things that's become painfully apparent is that TV shows that typically have live audiences suddenly have become almost unwatchable. In the context of the COVID-19 virus and our sudden need to view events remotely, coming up with ways to make audiences feel engaged has never been more critical.
The Tech Industry's Tectonic Shift
March 27, 2020
As COVID-19 continues to spread, states and cities across the U.S. have imposed restrictions -- from banning large gatherings to lockdowns, with citizens ordered to stay home except for essential jobs and errands, or get outdoor exercise. These steps came as infection numbers mounted, and the World Health Organization stated that COVID-19 was in fact a global pandemic.
3D Printers Join Arsenal of COVID-19 Weapons
March 26, 2020
The worldwide 3D printing community is stepping up to alleviate the shortage of medical equipment needed to battle the COVID-19 pandemic. Participants include entrepreneurs and hackers, companies in the 3D printing industry, automobile makers, aircraft manufacturers, universities, and even a shipbuilder. Some are offering free 3D printer files for download and use. Others are designing equipment.
Ask Siri if You Have the Coronavirus
March 24, 2020
Apple users wondering if they've caught COVID-19 now can ask digital assistant Siri for advice. The company has rolled out a self-screening feature that allows users to ask, "Hey Siri, do I have the coronavirus?" Siri then takes them through a questionnaire prepared by the U.S. Centers for Disease Control and U.S. Public Health Service to determine if they're exhibiting symptoms of the disease.
How AI Can Improve Customer Retention
March 21, 2020
Customer attrition and churn are not new problems. Anyone who has spent time in the sales world has heard statistics around the cost of acquiring a new customer. It can be five to 25 times more expensive to acquire a new customer than to retain an existing one. Improving customer retention by just 5 percent can increase profits by 25-95 percent, depending on your industry and company size.
4 Ways Intelligent CRM Can Help You Reach Tech-Savvy Millennials
March 18, 2020
Does your customer relationship management strategy have what it takes to reach Generation Y? It's estimated that by 2021, an additional $394 billion in revenue could be gained from artificial intelligence adoption in CRM activities in the U.S. As companies grow and technology evolves at a faster-than-ever pace, collecting, storing and providing data is becoming a bigger and bigger task.
3 Things the Tech Industry Could Do to Mitigate Pandemic Problems
March 16, 2020
We are up to our armpits in COVID-19, also known as "coronavirus," concerns. While the technology market could be devastated by it, there are several things tech players could do to mitigate the damage. Aside from having people work from home and stand six feet apart, the industry could take several innovative steps to mitigate the first manageable pandemic in the world's history.
COVID-19 and the End of Daily Life as We Know It
March 9, 2020
We apparently have no immunity to COVID-19, and a vaccine likely is around 18 months away. It takes a while to change human behavior, but if we go a full 18 months or more with people working from home and avoiding places like malls, big box stores, and other areas where people congregate -- like offices and events -- it will force a fundamental, permanent change in the way we work and interact.
Amid Disaster, COVID-19 Presents Opportunities
March 5, 2020
The coronavirus presents the biggest threat to the global economy since the Great Recession of 2008 -- not to mention the threat to human life. The outbreak already is decimating the travel and leisure industry, and forcing trade shows to scale down or cancel. It threatens many sectors, and it will have a negative impact on consumer sentiment and purchasing patterns.
4 Customer Service AI Applications That Work Today
March 2, 2020
The concept of AI improving emotional intelligence might sound like a paradox. A coded algorithm is not the most natural supplement to human empathy. Yet CX leaders understand that AI-powered technologies can transform the way businesses understand core audiences. Customer service agents benefit from real-time and historical sentiment analysis that takes the guesswork out of reading emotions.
Shifting Our Global Problem-Solving Focus From Symptoms to Cause
March 2, 2020
IBM's latest effort to solve global problems has evolved from a focus on catastrophic events, which increasingly are caused by climate change, to climate change itself. It is a huge jump to go from dealing with the symptoms of a problem, which generally is relatively easy, to dealing with the causes, particularly global scale. However, it is critical for a sustained impact.
Amazon Goes Big With Automated Grocery Store
February 26, 2020
Amazon has opened its first large-scale fully automated Amazon Go grocery store. The 7,700 square foot store, located in Seattle, offers baked goods sourced locally, fresh seasonal produce, meat, seafood and ready-made meals, as well as beer, wine and spirits. There are no cashiers. To make purchases, shoppers need an Amazon account and the free Amazon Go app.
The Architectural Imperative for AI-Powered E-Commerce
February 25, 2020
We've been promised, repeatedly, that AI would revolutionize e-commerce. Think about it for a moment. Has it lived up to expectations for you? If not, the problem may lie not in the technology you've deployed on your site, but in the architecture and data that support it. The effectiveness of AI-powered features ultimately depends on a high level of discipline about data and architecture.
Getting Autonomous Car Technology Right
February 24, 2020
Autonomous car efforts aren't looking very good. It is becoming clear that the five-level ranking system for autonomous cars is stupid. The reality is that the definition of "autonomous" is binary: Either the car can drive itself or it can't. The fact is that car makers don't want to take the final step to autonomy -- Level 5 -- because they are afraid of liability.
Microsoft Injects New AI Features Into Dynamics 365
February 20, 2020
Microsoft has unveiled several new AI capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their operations. The AI enhancements include first- and third-party data connections in Dynamics 365 Customer Insights, Microsoft's customer data platform. The company also unveiled new manual and predictive forecasting capabilities.
AI in the Courts: The Jury Is Out
February 20, 2020
A session on the role of emerging technologies in the courtroom was part of last month's New York State Bar Association Annual Meeting in New York City. "Emerging Technologies in Litigation" included a panel of local and federal judges as well as an e-discovery researcher and emerging technology attorney. The group discussed the use of artificial intelligence in the courtroom.
The Drones Are Coming
February 18, 2020
Spurred by everything from environmental concerns to the desire to avoid congested roads, companies are developing, testing, and beginning to implement a wide array of drone delivery systems. A number of practicalities need to be worked out before drone delivery becomes an everyday occurrence -- including regulations and drone technology itself -- but it's likely only a matter of time.
ACLU Blasts Clearview's Facial Recognition Accuracy Claims
February 14, 2020
The American Civil Liberties Union has leveled criticisms against facial recognition tool developer Clearview for making misleading claims about the accuracy of its product. Clearview apparently has been telling law enforcement agencies that its technology underwent accuracy testing modeled on the ACLU's 2018 test of Amazon's Rekognition facial recognition tool.
It's Time for a Social Media and Disinformation Reckoning: ECT News Roundtable, Episode 6
February 13, 2020
Can social media be saved? Can democracy be saved? The first question may seem less compelling than the second, but to some very worried observers, they are intimately entwined. Social networking -- on Facebook, Twitter, YouTube and a host of other online networks -- is the root of all current cultural evils, in the eyes of some critics. Undeniably, social networks offer positive experiences too.
See More Articles in Emerging Tech Section >>
Women in Tech
Which tech fields currently offer the best job opportunities in light of the pandemic?
Call Centers
Contact Tracing
E-Commerce
Online Learning
Telemedicine
Video Event Planning
Virtual Reality Development
download NICE inContact Remote Agent Checklist