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Blackouts Symptomatic of Perilous Times for Pay TV
October 11, 2019
Dish Network and Fox Corporation were able to come to terms last weekend, ending the blackout of Fox owned-and-operated local stations, as well as FS1, FS2, BTN, Fox Soccer Plus and Fox Deportes. The blackout of those channels was notable for its timing. The fall college and professional seasons had just begun -- as well as the new fall season of prime time programming on Fox.
Apple Touts Games, Music, TV in macOS Catalina
October 9, 2019
New versions of operating systems are usually about slick interfaces and improved performance, but that's not what Apple was flogging about macOS Catalina upon its release. One of the hot new additions in the OS is Apple Arcade, a game subscription service featuring a batch of new, exclusive games. Also bolstering macOS Catalina's entertainment chops are new music, podcast and TV apps.
Sonos Launches Rent-a-Speaker Pilot Program
October 8, 2019
Subscription models have taken hold in everything from software to smartphones, and now Sonos is testing the idea in the premium wireless speaker market. The Santa Barbara, California, company has launched a pilot program limited to 500 homes in the Netherlands, which allows consumers to gain access to Sonos hardware for the equivalent of about $16.46 a month.
Amazon Goes for the Gold With HD Streaming Music Service
September 18, 2019
Amazon has announced Amazon Music HD, which offers 50 million CD-quality songs -- 16 bits at 44.1 kHz. Customers also can stream millions more songs in Ultra HD -- better than CD quality -- with a bit depth of 24 bits and a sample rate up to 192 kHz. Amazon Music HD will play the highest quality audio customers' devices and network conditions will support.
The Pitched Battle Over Streaming Content
September 13, 2019
At Apple's annual new products and devices event earlier this week, CEO Tim Cook told the crowd gathered at its Cupertino headquarters that the new Apple TV+ streaming service will be available for $4.99 per month. Consumers who buy a new iPad, iPhone or Apple laptop will receive a year of the subscription-based streaming video service for free. It was a shot across the bow at Disney.
Apple Debuts Triple-Cam iPhone, New iPad, and Aggressively Priced Game and TV Services
September 11, 2019
Apple raised the curtain on its latest iPhone models, introduced a new iPad, refreshed its watch, and announced pricing for its subscription game and premium TV services at an event in Cupertino, California. The highlight of the presentation was the new iPhone lineup: the iPhone 11, the 11 Pro and the 11 Pro Max. The iPhone 11 comes in six colors -- black, green, yellow, purple, red and white.
Shifting Cable-TV Landscape Demands New Strategies for Survival
September 10, 2019
X1 is a Comcast-branded pay-TV service that gives users more control over their television experience. The service recently gained new features that cater to businesses. For example, one of the new features allows the use of the system at bars, restaurants and health clubs that have many TV sets. The user can control all of the sets with a single remote control.
Rethinking the User Interface for Consumer Voice Tech
September 9, 2019
Voice can provide a simple, compelling user experience, but the path to adding voice controls to any product, service or application is complex. As dominant tech players continue to develop voice-enabled interfaces and assistants, product designers, developers and manufacturers will be forced to rethink the user experience. For many future homes, voice control will be the primary user interface.
Big Data's Seismic Effect on the Broadcasting Industry
September 5, 2019
Digital transformation has left hardly any industry unshaken. In broadcasting, it's safe to say that it has transformed completely the way we create, deliver and consume content. Undoubtedly, the most noticeable change lies in the shift toward the OTT format. Traditional TV now plays second fiddle: 69 percent of consumers use some type of streaming service.
Can Cable TV Survive the 5G Wireless Threat?
August 30, 2019
Traditional cable TV providers will face a big competitive threat in the next decade from the Internet, IPTV and 5G wireless. Cable TV typically lands at the bottom in customer satisfaction surveys. That means there is both plenty of room for improvement and plenty of room for new competitors and new technologies to jump in and quickly win. Not long ago, cable TV companies had no competition.
Sanity-Saving Tips From a Heavy Traveler
August 19, 2019
I'm on the road about 50 percent of the time, and I'm often asked for advice on how to have a better trip -- what to carry with you, where to sit, how to manage frequent flier programs, and so forth. One of my first really bad travel experiences was during my stint in IBM Internal Audit. I was auditing an IBM corporate site when the rules were three-piece suit, white shirt and tie.
Spotify for Podcasters Hits the Open Road
August 14, 2019
Spotify has launched Spotify for Podcasters following a year-long beta involving more than 100,000 podcasts from 167 countries. Spotify for Podcasters is a discovery and analytics dashboard designed to let podcasters track performance through data such as episode retention charts, aggregate demographics about listeners, and details on follower growth. Podcast data is updated daily.
The Future of Entertainment Services Authentication
August 12, 2019
New personal identification and authentication technologies have the potential to transform the way entertainment services are delivered, accessed and experienced. These technologies offer a high level of security, often incorporating biometrics such as voice, fingerprint, iris or retinal features, and facial characteristics. Each type of authentication bears its own advantages and disadvantages.
What the CBS Blackout Means for the Future of Streaming
July 26, 2019
CBS went dark across AT&T's U-verse and DirecTV services, days after the seven-year contract between the two companies expired. As the two couldn't come to new terms, CBS and its related channels -- including CBSN, CBS Sports and The Smithsonian Channel -- were blacked out. This latest disruption in service affected viewers in major markets across the United States.
Qualcomm Gives Speed Boost to New Mobile Gaming Platform
July 16, 2019
Qualcomm Technologies aims to push the speed limits of mobile gaming with the added features in its Snapdragon Mobile Platform. The Snapdragon 855 Plus Mobile Platform, its newest processor, performs graphics functions 15 percent faster. It will show up in new devices later this year. Snapdragon 855 Plus is an update to the flagship Snapdragon 855, released earlier this year.
What Shifting Data Use Means for Pay-TV and Video Services
June 21, 2019
For many, Netflix was the first wake-up call that a new-generation of online or technology companies could have a significant impact on pay-TV businesses. Over a 10-year period, Netflix grew from a U.S.-only DVD-by-mail service to a force in the international video entertainment industry. Netflix operates in 190-plus countries, and it has approximately 149 million subscribers.
Plot Thickens With Dish's Interest in Sprint, T-Mobile Wireless
June 20, 2019
The merger between T-Mobile and Sprint has been dragging on for quite a long time, but it finally may be in the home stretch. To get the deal approved, Sprint and T-Mobile might have to sell off some of their wireless assets to competitors. Many were surprised to see Dish Network's interest. What would this mean for the merger and for the wireless industry as a whole?
Winners, Losers and No Shows at E3 2019
June 13, 2019
E3, the Electronic Entertainment Expo, was in full swing in Los Angeles this week. The annual trade show for the video game industry was not without a few surprises, a few disappointments and as usual a few companies that opted to forego the whole thing. Sony was among the companies that chose to skip the event, while rival Microsoft was present only via its annual press conference.
Xbox Gamers Will Give a Damn About This 'Scarlett'
June 11, 2019
Microsoft whetted the appetite of power-hungry Xbox gamers at its E3 preview, with new details about its next-generation gaming console code-named "Project Scarlett." Expected to arrive in time for the 2020 holidays, the new Xbox will have a custom-designed AMD processor based on the latest Zen 2 and Radeon RDNA technology. Scarlett also will have high-bandwidth GDDR6 memory and a next-gen SSD.
Apple Highlights User Experience in New OS Lineup
June 5, 2019
Apple dangled the next versions of iOS, macOS and watchOS before developers' eyes during the keynote event at its World Wide Developers Conference in San Jose, California. In this round of operating system upgrades, Apple seems focused on improvements. "They're polishing a number of aspects of the operating systems, " said Ross Rubin, principal analyst at Reticle Research.
Apple's New iPod Gets in Touch With Gamers
May 29, 2019
Apple has refreshed its iPod touch line of media players with a faster processor, greater storage capacity and improved communications features. The new iPod is built on Apple's A10 Fusion chip, the same processor used in the iPhone 7. According to Apple, the power upgrade delivers two times faster performance than previous models and three times better graphics.
No Easy Decision: Choosing Between Pay-TV Services
May 3, 2019
Many consumers in recent years have opted to cut the cord -- that is, to ditch cable or satellite TV and instead rely on OTT streaming services for their viewing pleasure. Price has been one factor, but changing viewing habits has been another. As a reporter who covers pay-TV services of all varieties, I actually went the opposite direction and for some time have had both cable and satellite.
Disney Goes Over the Top: How Does Its Streaming Service Stack Up?
April 19, 2019
The Walt Disney Corporation officially announced Disney+, its direct-to-consumer streaming service, during its Investor Day webcast last week. The new over-the-top service will become available on Nov. 12 for a $6.99 month subscription. Disney+ will arrive with more than 25 new TV programs, as well as more than 10 new movies. The service will expand to include Disney classics and other IP.
Apple's Path to Destruction
April 1, 2019
One of the things I mention very infrequently is that I was groomed to be a CEO from a very early age. My educational background and two programs at IBM gave me a unique view of what kills a company. One of the big company killers -- and Chrysler before Lee Iacocca is a leading example -- is excess product breadth. That is what we just saw from Apple last week.
WiFi, Managed Services and the Home Network: Solving In-Home Connectivity
March 30, 2019
Home networks are a key building block for today's connected home systems and products, and wireless is the dominant method of connectivity for a variety of smart home, computing and entertainment devices. As a result, loss of wireless connectivity can be disruptive to the user experience and seriously impair the value proposition of computing and entertainment devices.
Apple TV+ Is Much More Than a 'Netflix Killer'
March 29, 2019
Apple announced several new services earlier this week. Apple TV+, the star of the lineup, will launch this fall with some high-profile original content -- something that has become key to the success of any OTT streaming service. Apple also announced Apple TV Channels. With this announcement it could be argued that Apple is hedging its bets. channels, as well as other OTT services.
EU Parliament's OK of Online Copyright Rules Fuels Dissent
March 27, 2019
The European Parliament plenary has adopted the "Directive on Copyright in the Digital Single Market" by a vote of 348-274 with 36 abstentions. Member states will have two years to adopt the directive's rules under their national laws. The directive will require certain online platforms to establish licensing agreements with rights holders for the use of copyright-protected content.
Apple Presents Its Spin on Entertainment and News
March 26, 2019
Apple announced a raft of new services, including original TV programming and news and magazine offerings, at an event held at the Steve Jobs Theater in Cupertino, California. The Apple TV+ service, which will launch in the fall, already has a number of high-profile shows in its lineup, including Amazing Stories, a science fiction anthology produced by Steven Spielberg.
New Oculus Rift S Pushes VR Experience Up a Notch
March 21, 2019
Facebook unveiled its Oculus Rift S virtual reality headset at the Game Developers Conference in San Francisco. It will be available this spring for $399. With the Rift 2, Oculus "is following some of the trends set by Vive -- inside-out tracking, incremental improvement, and focus on comfort," observed David MacQueen, executive director of Strategy Analytics' wireless media strategies service.
Google Stadia: Future of Gaming or Pie in the Cloud?
March 20, 2019
Google has pulled the wraps off Stadia, a new cloud-based gaming platform. Using the power of Google's global information infrastructure, Stadia can stream the highest-quality games to any screen, Google CEO Sundar Pichai said in announcing the platform, which is expected to come online later this year. Stadia represents Google's vision for the future of gaming.
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Contact Center AI Explained by Pop Culture
If my employer requires me to return to the company's office full-time to perform my job, I will...
Agree, because I like my job regardless of where I perform my duties.
Comply, because I can't afford to lose my current job.
Go with the flow, but start looking for different employment.
Resign immediately, so I can dedicate all of my time to find a job that better suits my needs.
Try to negotiate a hybrid work from home / work in office arrangement with my employer.
Contact Center AI Explained by Pop Culture