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The Truth vs. Censorship Trap
November 4, 2019
There recently has been a lot of rumbling about Twitter deciding not to take political ads, and Facebook deciding -- and this was stupid -- that it would run political ads even if they were untrue. I'm becoming convinced that Zuckerberg is trying to put Facebook out of business. There are some real differences between the firms. Facebook does far more political advertising than Twitter.
Evidence of War Crimes Vanishing From Social Media
November 1, 2019
A controversy has erupted over YouTube's practice of taking down videos with graphically violent content, which also may be evidence of recent war crimes. YouTube's policy -- similar to other social media platforms -- has been to remove content that contains hate speech, disinformation or disturbing images. In the past, social media services have been called out for failing to do enough.
Are You Suffering From Technophobia?
October 31, 2019
The fear of technology has been around for as long as technology itself, and like technology itself, it is always changing. There is evidence of "technophobia" -- the technical name for this affliction -- in every age and in every part of the world. However, it is perhaps reaching a peak in modern society. Americans are more afraid of technology than death, suggests research conducted in 2019.
Linux Inside Azure Sphere on the Horizon
October 30, 2019
Azure Sphere will be generally available in Feb 2020, Microsoft has announced. Its scheduled arrival highlights Microsoft's readiness to fulfill its promise for better IoT device security at scale. Microsoft first introduced Azure Sphere in 2018, opting to use its own version of a Linux operating system instead of Windows 10 to drive its new Azure Sphere OS to securely connect IoT devices.
Facebook Employees Blast Company's Political Ads Policy
October 30, 2019
At least 250 Facebook employees signed a letter to CEO Mark Zuckerberg criticizing the company's hands-off policy against fact-checking political ads. "We strongly object to this policy as it stands," says the letter. "It doesn't protect voices, but instead allows politicians to weaponize our platform by targeting people who believe that content posted by political figures is trustworthy."
Active Noise Cancellation a Big Draw in New Apple AirPods
October 30, 2019
Active Noise Cancellation is just one of the hot new features in the latest generation of Apple's AirPods. The new AirPods Pro, which go on sale Wednesday for $249, combine earbud microphones with software to remove background noise and improve a user's listening experience. An outward-facing mic on the bud collects environmental sound for analysis.
Nvidia's New Shield TV Models Add Dolby Vision, Atmos
October 29, 2019
Nvidia has introduced two new versions of its Android TV-based Shield streaming product. Shield TV and Shield TV Pro are replacements for the last generation of Shield video streamers, which Nvidia introduced in 2017. The Shield TV Pro retains the form factor of its predecessors -- the box-like form favored by the industry generally -- while the lower priced Shield TV is cylinder-shaped.
Harnessing Visual AI to Boost E-Commerce Sales
October 26, 2019
Each person interprets an image in countless subjective ways, based on individual biases. However, when searching for a product on the Internet, most people prefer accuracy over multiple interpretations of a single object. Putting the appropriate tags on images ensures better searchability for users. Doing this manually, though, can be inefficient and prone to errors.
E-Gurus: Online Guides to Personal Growth
October 25, 2019
The personal and professional growth coaching industry is exploding, thanks in part to the accessibility afforded by the Internet and digital technologies. People who want to improve themselves are flocking to Skype sessions, online classes, Facebook groups, and other venues to work with life and performance coaches, get career advice, and network with other seekers.
Adopt a Maintenance Mindset: Protect IT
October 18, 2019
As part of National Cyber Security Awareness Month, the National Cyber Security Alliance is advising all computer users to "Protect IT" by taking precautions such as updating to the latest security software, Web browser and OS. The nonprofit public-private partnership, which works with DHS and private sector sponsors, advised computer users on ways to protect their personal data.
A New Business Model With Help From CRM
October 17, 2019
I have been writing about Salesforce for 20 years. That's incredible for me because aside from marriage, there's nothing in my life I've done so consistently for so long. Perhaps like a marriage, the thing that's been attractive about Salesforce is its constantly changing nature. The company went through a typical adolescence for a startup but it always had a sense that it was changing the world.
Streaming Is the New Cable
October 17, 2019
NBCUniversal has named Matt Strauss, a longtime executive at Comcast Corporation -- the parent company of NBCUniversal since 2011 -- to oversee its new Peacock streaming service set to launch in April. Strauss most recently served as executive vice president at Comcast, where he oversaw Comcast's video, Internet and voice services. NBCUniversal could have a lot riding on Peacock.
Safari's Safe Browsing Option Raises Privacy Concerns
October 15, 2019
An option in Apple's Safari browser that's supposed to protect Web surfers from malicious sites has raised privacy concerns in some quarters. The option, called "safe browsing," is turned on by default. Depending on where an Apple device is registered, the browser could be sending IP information to Tencent, a conglomerate with close ties to China's government.
Blackouts Symptomatic of Perilous Times for Pay TV
October 11, 2019
Dish Network and Fox Corporation were able to come to terms last weekend, ending the blackout of Fox owned-and-operated local stations, as well as FS1, FS2, BTN, Fox Soccer Plus and Fox Deportes. The blackout of those channels was notable for its timing. The fall college and professional seasons had just begun -- as well as the new fall season of prime time programming on Fox.
Setting Up Roadblocks to Social Engineering
October 11, 2019
Since the dawn of the Internet age, criminals have looked for ways to profit on unsuspecting people while they browse the Web. Viruses, malware and other schemes were invented to infect and infiltrate systems, both at the enterprise and consumer levels. One of the most successful forms of cybercrime is social engineering, also known as the con man of the Internet.
New Trade Deal Provisions Give US Tech Firms Legal Shields
October 9, 2019
The Trump administration has begun inserting legal protections into trade agreements to shield online platforms like Facebook, Twitter and YouTube from lawsuits. That move could help lock in America's tech-friendly regulations around the world even as they are being questioned at home. The legal protections are included in the administration's two biggest trade deals.
Apple Touts Games, Music, TV in macOS Catalina
October 9, 2019
New versions of operating systems are usually about slick interfaces and improved performance, but that's not what Apple was flogging about macOS Catalina upon its release. One of the hot new additions in the OS is Apple Arcade, a game subscription service featuring a batch of new, exclusive games. Also bolstering macOS Catalina's entertainment chops are new music, podcast and TV apps.
Getting Ahead of the Digital Marketing Evolution Curve
October 7, 2019
Digital marketing was the firstborn child spawned from the invention of the Internet. It quickly became the major focus of businesses interactions -- and transactions -- both online and in person. Digital marketing now is fundamental to the success of your business. Why is digital marketing so important? Simply put, it is the last remaining channel for content that consumers can trust.
Get Serious About Cybersecurity: Take Ownership of Your Personal Data
October 4, 2019
October is National Cyber Security Awareness Month, and one of the prongs in the three-part theme is for all computer users to "Own IT." This means staying safe on social media, updating privacy settings, and keeping tabs on apps. Simply put, users need to take better ownership of their data and their online presence as part of daily safe cyber practices.
Leaked Audio Reveals Zuckerberg Spinning Hard
October 2, 2019
An attendee at a two-hour question-and-answer session during a Facebook company meeting held in July leaked a recording of founder and CEO Mark Zuckerberg's comments that reveal deep insights into his thinking. Zuckerberg apparently decided the Q&A format would be an effective way to rally Facebook employees against rising criticism from competitors and the U.S. government.
Congress Eyes Google's Chrome Encryption Plans
October 1, 2019
Google's plans to test an encrypted Internet DNS protocol reportedly have spurred some members of Congress to consider opening an antitrust investigation. They are concerned that the new technology could give Google an edge over competitors by making it harder for them to access consumer data. Google is experimenting with new ways to enhance online privacy.
Google's 'Right to Be Forgotten' Approach Wins Nod From EU Court
September 25, 2019
Google need not comply with the right to be forgotten outside of the European Union, according to a European Court of Justice ruling. A global de-referencing would meet the EU's data protection objectives, the court said, but it found that numerous third states do not recognize the right to de-referencing or have a different approach to that right.
Facebook's New Portals: More Ways to Follow
September 19, 2019
Facebook has announced three additions to the Portal family: a new Portal, Portal Mini and Portal TV. The devices let users make calls using Facebook Messenger and WhatsApp. The Portal has a new design that resembles a picture frame. The Portal Mini is similar but smaller. The Portal TV blends the functionality of a set-top box with social media and video conferencing.
Amazon Goes for the Gold With HD Streaming Music Service
September 18, 2019
Amazon has announced Amazon Music HD, which offers 50 million CD-quality songs -- 16 bits at 44.1 kHz. Customers also can stream millions more songs in Ultra HD -- better than CD quality -- with a bit depth of 24 bits and a sample rate up to 192 kHz. Amazon Music HD will play the highest quality audio customers' devices and network conditions will support.
Amazon Rewrites the Conquest Advertising Textbook
September 17, 2019
You've just come home from the gym and discovered that your teenager cleaned out your stash of energy bars. Drat. You decide to order a new supply of bars online. You usually buy Clif Bars, so you type the brand name into Amazon search -- but just as you're about to click the "Buy Now" button, you notice an ad for Quest Nutrition bars at the top of the search page. The bars look appetizing.
The Pitched Battle Over Streaming Content
September 13, 2019
At Apple's annual new products and devices event earlier this week, CEO Tim Cook told the crowd gathered at its Cupertino headquarters that the new Apple TV+ streaming service will be available for $4.99 per month. Consumers who buy a new iPad, iPhone or Apple laptop will receive a year of the subscription-based streaming video service for free. It was a shot across the bow at Disney.
50 AGs Gun for Google in Antitrust Offensive
September 11, 2019
The attorneys general of 48 states, plus those from United States territory Puerto Rico and Washington, D.C., have joined in an investigation into whether Google stifled online advertising and search competition. The only holdouts are the attorneys general of Alabama, where Google is building a $600 million data center, and California, where Google has its headquarters.
Apple Debuts Triple-Cam iPhone, New iPad, and Aggressively Priced Game and TV Services
September 11, 2019
Apple raised the curtain on its latest iPhone models, introduced a new iPad, refreshed its watch, and announced pricing for its subscription game and premium TV services at an event in Cupertino, California. The highlight of the presentation was the new iPhone lineup: the iPhone 11, the 11 Pro and the 11 Pro Max. The iPhone 11 comes in six colors -- black, green, yellow, purple, red and white.
Rethinking the User Interface for Consumer Voice Tech
September 9, 2019
Voice can provide a simple, compelling user experience, but the path to adding voice controls to any product, service or application is complex. As dominant tech players continue to develop voice-enabled interfaces and assistants, product designers, developers and manufacturers will be forced to rethink the user experience. For many future homes, voice control will be the primary user interface.
Multi-Cloud Strategy May Pose Higher Security Risk: Study
September 6, 2019
Users of a multi-cloud storage strategy may be twice as likely to face a security breach as those that use hybrid or single clouds, suggests a report from UK-based security specialist Nominet. Fifty-two percent of survey respondents who adopted a multi-cloud approach suffered a data breach over the past 12 months, compared to 24 percent of hybrid cloud users, and 24 percent of single-cloud users.
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NICE inContact February 12 webinar
How do you feel about government regulation of the U.S. tech industry?
Big tech companies are abusing their monopoly power and must be reined in.
Stronger regulations to protect consumer data definitely are needed.
Regulations stifle innovation and should be kept to the barest minimum.
Over-regulation could give China and other nations an unfair advantage.
Outdated antitrust laws should be updated prior to serious regulatory efforts.
Tech companies should regulate themselves to avoid government intervention.
NICE inContact February 12 webinar