There should be no argument that we live in a diverse world, and that the technology industry doesn't reflect that diversity. The lack of diversity in employees makes it very difficult for companies, both in and out of the tech market, to address their increasingly diverse customer base effectively, whether buyers or end users. This has resulted in books like Technically Wrong.

Mark Zuckerberg's most recent effort to change the conversation about Facebook seems like just another attempt at self-justification. In a recent op-ed, he places the onus squarely on the shoulders of government to regulate how social media works. "I believe we need new regulation in four areas: harmful content, election integrity, privacy and data portability," Zuckerberg wrote.

Google has unveiled new minimum standards for temps, vendors and contractors in the United States, in response to demands from an employee coalition that included full-time Google staffers as well as temporary workers and contractors. "Yesterday, we shared an update on some new initiatives to support our extended U.S. workforce," Google spokesperson Jenn Kaiser said Wednesday.

Intel released earnings last week. It beat expectations on the bottom line, but it missed big on the top line and the outlook was dismal. Looking under the covers, the company is a mess. The expected CEO announcement didn't occur. AMD's earnings are expected to be very strong, and AMD just made some organizational changes that suggest an increase in its competitive attack.

Powerful technologies like deep data, AI and quantum computing should be introduced into society carefully, IBM CEO Ginni Rometty declared in opening remarks at CES. "These tools are so powerful they will solve some of the most enduring problems -- like food safety, waste," she said, "but like all powerful tools, we've got to usher them in safely into society."

When I think of corporate responsibility, one company tends to float to the top, and that is Cisco. With massive efforts to train people all over the world in the critical networking skills needed to secure and expand global communications, Cisco has been taking a major chunk out of joblessness. It has invested millions to reduce homelessness near its headquarters, for example.

Startups have been creating employee hell in Silicon Valley. That was on my mind as I read the book Lab Rats: How Silicon Valley Made Work Miserable for the Rest of Us. I think this book should be required reading for anybody who thinks working for a startup in Silicon Valley would be fun. Unless you are into humiliation and abuse you probably should avoid these startups like the plague.

I'd like to share some common of the most common formatting problems that I see regularly. Of course, an IT resume requires more than great formatting. It requires well-written, targeted content, and a clear story of career progression. It needs to communicate your unique brand and value proposition. Still, if the formatting is off, that can derail the rest of the document.

"Too many digital leaders have lost their minds," Kara Swisher recently wrote, citing some frightening examples of poor leadership. She pointed to the solution adopted by Salesforce CEO Marc Benioff, who hired a chief ethical officer -- but I think that would just repeat the mistake we made with chief risk officers around a decade ago. The risk managers had responsibility but no real authority.

I've followed several female CEOs over the years. Most failed, largely because they were both unqualified for the job and their boards didn't back them up. In several cases, the board and the CEO seemed to be in conflict, or the board failed to act. That has created the impression that female CEOs are a bad bet. However, I believe the real problem is that boards haven't been doing their jobs.

OK, this is looking somewhat predictable. Oracle reported $9.20 billion in Q1 revenue, or $0.03 per share, against consensus estimates in the $9.24 to $9.29 range. In other words, it missed its number. How concerning is this? Excuse me while I yawn. It's important all right, but no reason to get crazy. Still, some representatives of the widows and orphans who own the stock went into a tizzy.

There are many interpretations of Salesforce's elevation of Keith Block to serve as co-CEO with Marc Benioff. Block has been the company's vice chairman and president for several years, and the elevation could be a recognition of the obvious -- he's been doing the job without the title for a while. However, Salesforce and Benioff are well known for getting added mileage from any move they make.

"Everybody's using technologies like artificial intelligence, predictive analytics, marketing automation tools, search engine marketing and lead analytics tools," said Michelle Cirocco, head of global marketing for Televerde. "We're using all these tools and technologies to identify who we should communicate with, and we use them to set the stage for our marketing and demand-generation efforts."

For pretty much my entire career, CEOs have been almost invulnerable. Even when Apple founder Steve Jobs tried to get then-CEO John Scully fired from Apple, he lost and got fired himself. I've watched CEOs at companies with zero-tolerance employee dating policies have affairs with subordinates and get a pass. Things have changed. Almost every week, another CEO bites the dust for misbehavior.

Tech companies have been going through a lot of CEOs of late. HP had a revolving door for CEOs with mistake after mistake. Yahoo's board kept making choices that made things worse, Uber's CEO almost took the company under, and CEOs fired for ethical lapses jumped a whopping 36 percent. When an employee misbehaves and has to be fired, it generally is at least partially the fault of management.

To say we live in troubled times would be an understatement. It often feels like the politicians and executives who surround us are interested only in who can tell the biggest whopper while lining their own pockets and leaving their constituents and customers to pay the bills. I recently read that the real reason Jon Stewart stepped down from The Daily Show was that he was incredibly angry all the time.

"Human capital management is the idea that your humans are your capital, and so you should be investing in them and managing them, making sure that you're giving your talent opportunities to grow, and that they have purpose in their work," said HighGround CEO Andee Harris. "Human resources is more about HR benefits and core HR systems," she noted, while HCM "is more about people systems."

The American Technology Council, which President Donald Trump established this spring by executive order, has four years to rebuild the federal government's information technology structure. A massive reboot of both hardware and software will be necessary to bring government computers up to modern standards. The effort will force many government agencies to shift years of floppy disk and other outdated storage technologies to the cloud.

Analytics is "about having a sense of curiosity -- the ability to look at data and say, 'what is it telling me?'" said Olivia Duane Adams, chief customer officer at Alteryx. "I define analytics as 'the ability to ingest any and all relevant sources of data that might help answer a question being asked.' Analytics is the ability to use all the data you have to answer a question."

President Donald Trump aims to save taxpayers $1 trillion over the next 10 years with a little help from America's high-tech industry. "Our goal is to lead a sweeping transformation of the federal government's technology that will deliver dramatically better services for citizens," the president said Monday at a roundtable session of the American Technology Council.

Reacting to the U.S. withdrawal from the Paris Agreement, several high-tech industry leaders have pledged renewed environmental efforts. "Disappointed with today's decision. Google will keep working hard for a cleaner, more prosperous future for all," tweeted CEO Sundar Pichai. "We will double our efforts to fight climate change," tweeted Salesforce CEO Marc Benioff.

Hillary Clinton, the Democratic Party's presumptive presidential candidate, this week unveiled a technology and innovation agenda that calls for a broader commitment to improving computer science and STEM education, expansion of broadband Internet to the entire United States, and deployment of 5G wireless networks. Clinton's plan calls for advancing high-tech training in American schools.

Google has been working on an incubator that would let employees pitch business plans and work full time on approved projects while remaining on its payroll, according to news reports published this week. The incubator, to be called "Area 120," will be led by Don Harrison, VP of corporate development, and Bradley Horowitz, VP of streams, photos and sharing.

Following Apple's latest announcements, I noticed a number of reports on how disappointed customers were that there was nothing they wanted to wait in line for hours to buy. I personally thought they should have been excited about that, because I hate to stand in lines. I've never really figured out an Apple fanatic's penchant for pain. Still, it is very clear that today's Apple is very different.

The Association of Computing Machinery on Tuesday named Whitfield Diffie and Martin E. Hellman recipients of the 2015 ACM A.M. Turing Award for their contributions to modern cryptography. Their invention of public key cryptography and digital signatures revolutionized computer security, the organization said. The award includes a $1 million prize, with financial support provided by Google.

The Chicago Board of Education on Wednesday voted unanimously to make computer science a graduation requirement for all high school students beginning with next year's freshmen. Chicago Public Schools has become a national leader in computer science education since Mayor Rahm Emanuel launched the Computer Science for All initiative for grades K-12 in 2013, the board said.

IT pros -- the gatekeepers of company security policies -- are willing to bend the rules to get things done, according to Absolute Software, based on survey findings it released last week. Forty-five percent of IT pros confessed they knowingly worked around their own security policies, according to the survey. Moreover, 33 percent admitted to hacking their own or another organization's systems.

All but one of Apple's top team received a pay raise in 2015, according to a proxy statement filed with the Securities and Exchange Commission this week. While Angela Ahrendts, Apple's senior vice president for retail and online stores, didn't get a raise, she's still pulling down the highest executive compensation at the company at $25.8 million. Her compensation in 2014 was $73.4 million.

Facebook CEO Mark Zuckerberg's 2016 resolution to challenge himself outside his work is to build a simple artificial intelligence assistant to run his home and help him do a better job juggling his business responsibilities. "You can think of it kind of like Jarvis in 'Iron Man,'" he suggested. Zuckerberg first will explore the available technology, then train it to understand his voice to control everything in his home.

Apple on Thursday announced some personnel moves that suggest CEO Tim Cook's future vision for the company. He named Jeff Williams chief operating officer, elevated Johny Srouji to senior vice president, broadened the powers of Senior Vice President of Worldwide Marketing Phil Schiller, and added Tor Myhren as vice president of marketing communications.