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Facebook Gives Privacy-Minded Users Some Control Over Activity Tracking
August 21, 2019
Facebook has announced the release of Off-Facebook Activity, a tool that will let members see which apps and websites supply information about their online activity, and clear that information from their Facebook accounts if they wish. Once members have cleared their off-Facebook activity, Facebook will remove their identifying information from the data it collects.
YouTube as Political Influencer Takes the Spotlight
August 16, 2019
YouTube, which operates as one of Google's subsidiaries, is under increased scrutiny after a report earlier this month highlighted the role it played in the recent presidential election in Brazil. Among concerns is YouTube's installation of a new AI system that can suggest additional videos to watch. The goal arguably is not much different from the way newspapers offer links to other stories.
Snap Unwraps $380 High-Tech Specs
August 14, 2019
With the announcement of its Spectacles 3 sunglasses, Snap must be hoping three times will be the charm. Unlike the two previous generations, Spectacles 3 has two HD cameras to add depth perception to the peepers' repertoire. "The second camera for depth should improve capture and the overall experience, if not add anything truly new," said Eric Abbruzzese, senior analyst at ABI Research.
Cloudflare Cuts Service to 'Cesspool of Hate'
August 6, 2019
Cloudflare has cut service to 8chan, an online forum it called a "cesspool of hate." The move was motivated by the role 8chan played in mass shootings in El Paso, Texas; Christchurch, New Zealand; and Poway, California. "The rationale is simple: They have proven themselves to be lawless and that lawlessness has caused multiple tragic deaths," wrote Cloudflare CEO Matthew Prince.
UCSF Researchers Synthesize Speech From Brain Waves
August 1, 2019
Researchers led by speech neuroscientist Edward Chang at the University of California San Francisco have achieved success at decoding speech attempts in real time by reading the activity in the speech centers of test subjects' brains. Three persons capable of normal speech, who were being treated for epilepsy at the UCSF Medical Center, participated in the study.
Bug in Facebook Messaging App Exposes Kids to Strangers
July 24, 2019
A flaw in a Facebook app designed for children under 13 years old allows kids to chat online with people unapproved by their parents. The messaging app for kids is designed to give parents control over who their kids text and video chat with online, but a bug in the software lets a contact approved to chat with one child to talk to another without the approval of the second child's parents.
Why We All Need to Learn to Live on Camera
July 22, 2019
I was struck by a recent video of a soldier who apparently took some woman's parking spot and then went off the rails when she objected. He bad-mouthed the U.S. military and the U.S., abused his wife, and put his child at risk. A decade ago we probably wouldn't have seen this incident, but now there is a good chance that anyone who misbehaves, as this guy clearly did, will be caught on camera.
Facebook Unfazed by $5B FTC Settlement
July 18, 2019
The Federal Trade Commission this week announced its approval of a $5 billion settlement with Facebook, ending a long-running investigation into the company's privacy practices. The commission's 3-2 vote was along party lines. The United States Department of Justice must finalize the settlement before the matter is closed. The DoJ's action will end the investigation that began early last year.
Twitter Tweaks Desktop Design
July 17, 2019
Twitter has unveiled a fresh new look for its desktop website that mimics the look and feel of its mobile platforms. The company has been testing a new version of its desktop website since the beginning of the year. The most noticeable change is the organization and layout of the Twitter home screen itself. The upgraded design simplifies navigation with a new and larger left-hand sidebar.
Mnuchin Sounds Alarm Over Facebook's Money-Minting Plan
July 17, 2019
The Treasury Department has "very serious concerns" about Facebook's new Libra cryptocurrency, according to Secretary Steve Mnuchin. "Libra could be misused by money launderers and terrorist financiers. Cryptocurrencies, such as Bitcoin, have been exploited to support billions of dollars of illicit activity, like cybercrime, tax evasion, extortion, ransomware, illicit drugs, human trafficking."
Social Media, Crafters, Gamers and the Online Censorship Debate
July 12, 2019
Ravelry, an online knitting community that has more than 8 million members, last month announced that it would ban forum posts, projects, patterns and even profiles from users who supported President Trump or his administration. "We cannot provide a space that is inclusive of all and also allow support for open white supremacy," the administrators of Ravelry posted on the site.
LinkedIn Tweaks Its Algorithms to Skew Feeds to User Interests
June 26, 2019
LinkedIn has disclosed algorithm changes designed to favor conversations catering to niche professional interests. The criteria for posts showing up in members' feeds can be summed up as "people you know, talking about things you care about," said LinkedIn Senior Director of Product Management Pete Davies. LinkedIn tested 100 variations of its feed models through online A/B testing last year.
In Zuck We Trust: Facebook to Launch Own Cryptocurrency
June 19, 2019
Facebook's plans to mint its own digital coin will test the company's consumer credibility. After being savaged for months for its cavalier attitude toward users' privacy, the social network will be asking those same users to trust its new cryptocurrency. The currency, called "Libra," will be stashed in a digital wallet, the first product of new Facebook financial services subsidiary Calibra.
Instagram Targets Account Hijacking
June 18, 2019
Account hijacking has become a nettlesome problem at Instagram so it has decided to do something about it. The social media company has begun testing a simpler method for users to reclaim their compromised accounts. It allows users locked out of their hacked accounts to ask for a six-digit code to be sent to the email address or phone number originally used to open the account.
Dodging Facebook's 'Like' Trap for Small Businesses
June 7, 2019
Despite complaints about user privacy and the sharing of personal data, Facebook remains the de facto social media powerhouse. It may have started out as a place to connect with friends, but with 2.23 billion users worldwide it isn't hard to see why it matters to marketers. For the past decade Facebook has been a proven way for small businesses to connect with customers -- at least in theory.
YouTube Punishes Homophobic, Racist Pundit Following Internet Furor
June 6, 2019
YouTube on Wednesday demonetized the account of right-wing commentator Steven Crowder following widespread indignation over its initial response to his attacks on Vox host Carlos Maza. Crowder for years has attacked Maza, host of Vox's Strikethrough series. Crowder's homophobic and racist comments often spurred mass social media attacks and other abuse against Maza.
Leveraging Live Video Streaming, the Great Democratizer
June 1, 2019
When live streaming first started to roll out across multiple social media platforms, it remained pretty unclear how this new technology would interface with Internet users. More often a source for friends to include one another on events they're missing out on, frequent uses of live video streaming felt experimental in nature. What was it all about?
EU's Counterattack on Junk News May Help Protect Elections
May 22, 2019
Government efforts to minimize the effects of junk and fake news circulating on social media ahead of this week's EU parliamentary elections may have succeeded, suggest results of a study conducted by Oxford University's Computational Propaganda Project. The European Commission undertook targeted actions to counter junk news last year.
Facebook's Ad Library API Draws Fire
May 1, 2019
Facebook has come under fire for its Ad Library API, which lets users perform customized keyword searches of all active and inactive ads related to politics or issues of national importance stored there. Released in beta last summer, the archive became available to everyone in March, following pressure from Mozilla ahead of the EU's upcoming parliamentary elections.
What Social Can Learn From CRM
April 25, 2019
There's been a chorus of calls from all corners for social media regulation -- from pundits like me to the halls of Congress and even from Facebook CEO Mark Zuckerberg himself. The social media community seems tied up in knots over what to do about the abuse happening within their communities, but if you look elsewhere you might see signs of solutions that could solve some fundamental problems.
Qualcomm: Rethinking AI in a 5G Quantum World
April 15, 2019
It is expected that 5G will move aggressively into the market, with near-complete major metropolitan coverage by the end of the year. This technology is a game-changer, but it doesn't come without issues, one of which is the massive change in network loading. 5G will shift the bottlenecks from the wireless networks to the backhaul, where the expected massive increase in traffic will force some rather impressive network upgrades.
Social Media's Next Act
April 9, 2019
A little over 10 years ago, we were toasting social media as the great innovation that would enable CRM to traverse the mythical last mile between vendors and customers. Every analyst had something positive to say about social and its future role in CRM. I wrote a paper forecasting that social networking and analytics would be tightly interwoven into the fabric of the vendor-customer relationship.
Snapchat Refreshes App to Revive Prospects
April 9, 2019
New augmented reality features, an SDK for Stories, and a games platform highlighted Snapchat's first developer's conference. AR features announced at Snap's first Partner Summit: solving math problems by pointing the app's camera at them; AR effects for monuments, pets and people; buying what the camera sees through Amazon; and identifying songs through Shazam.
Zuckerberg Tries, Tries Again
April 6, 2019
Mark Zuckerberg's most recent effort to change the conversation about Facebook seems like just another attempt at self-justification. In a recent op-ed, he places the onus squarely on the shoulders of government to regulate how social media works. "I believe we need new regulation in four areas: harmful content, election integrity, privacy and data portability," Zuckerberg wrote.
What Lies Beneath Facebook's Sudden Embrace of Government Regulation
April 5, 2019
Facebook CEO Mark Zuckerberg called for greater government oversight and even regulation of the Internet in an op-ed piece published last weekend. Zuckerberg, who famously built the social network by playing by his own rules, said it was time for government and regulators around the world to step up and help rein in the Internet. The main point was to regulate what he called "harmful content."
The Power of Influencer Marketing
April 5, 2019
Influencer marketing uses the popularity of people who have many followers and a wide reach to sway opinions. It's very much a strategy for the social media age. "Influencer marketing is one of the fastest-growing marketing channels today," said digital strategist Shane Barker. "It involves leveraging social media influencers or key leaders to get more people to trust your brand."
With More Than 8 Billion Things, Where Are the IoT Privacy Laws?
April 4, 2019
No one knows for sure how many "things" are connected to the Internet, but the Federal Trade Commission reported last year that it was more than 8 billion, and that it would exceed 20 billion by the end of 2020! Astonishing as it seems, it turns out that U.S. privacy laws do not apply to all of those devices and the data they collect. So, for the third time in three years, the Senate has proposed a new law.
Report: YouTube Too Fixated on Engagement to Curb Toxic Content
April 3, 2019
YouTube executives have been unable or unwilling to rein in toxic content because it could reduce engagement on their platform, according to a report that maintained the company has spent years chasing one goal: engagement. The problem YouTube now faces is how to create an effective mechanism to handle problematic content, observed Cayce Myers, an assistant professor at Virginia Tech.
Instagram Launches In-App Shopping Experiment
March 20, 2019
Instagram has introduced Checkout on Instagram -- an in-app purchasing tool -- as a closed beta for consumers in the U.S. Among the 20 participating brands are Adidas, Nike, Burberry, Dior, Huda Beauty, Prada and Michael Kors. "Users in the U.S. can buy from a majority of these brands starting today, with all of them coming on board over the coming weeks," said Instagram spokesperson Paige Cohen.
New Chrome Extension Aims to Make the Web Less Toxic
March 14, 2019
Jigsaw has released Tune, an experimental Chrome extension that lets users hide comments its algorithms identify as toxic. It is available for Mac, Windows, Linux and the Chrome OS. Tune builds on the same machine learning models that power Jigsaw's Perspective API to rate the toxicity of comments. Tune users can adjust the volume of comments from zero to anything goes.
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Which technology has the strongest positive or negative impact on race relations?
Smartphone cameras, by holding people accountable.
Twitter, by reporting news as it happens.
Facebook, by providing a platform for discussing the issues.
YouTube, by exposing viewers to other cultures.
Twitter, by fueling antagonisms.
Facebook, by spreading fake news.
Women in Tech