The borderless promise of e-commerce doesn't mean one size fits all. Your business can have customers from around the globe, but if you want to keep them and grow, it is crucial to understand local shopper preferences and behaviors, and be able to respond to them. Without localization, you won't have an effective go-to-market strategy, and your opportunity for growth will stall.

Oracle has filed a suit in federal court over the $10 billion Pentagon JEDI contract to be awarded to a single vendor. Oracle claims that the single-vendor award is unfair and illegal, a claim it first filed with the GAO, or Government Accountability Office. The suit followed the GAO's denial of Oracle's claim. My first instinct was to call this legislative entrepreneurship.

BlackBerry this week introduced its new Security Credential Management System. SCMS -- a free service for the public and private sectors -- could encourage efforts to develop autonomous and connected vehicle pilot programs. BlackBerry undertook development of this technology to provide the critical infrastructure for vehicles and traffic lights to exchange information securely.

Google is not working on a bespoke search engine that caters to China's totalitarian tastes, and it has no plans to develop one, CEO Sundar Pichai told lawmakers on Capitol Hill. "Right now, we have no plans to launch in China," he told members of the U.S. House Judiciary Committee at a public hearing on Google's data collection, use and filtering practices.

You can roughly chart a product's lifecycle based on how it is sold, and this may be having a profound effect on CRM. In general, product categories start with disruptions but commoditize over time, and because of this, the economy needs to be refreshed with new disruptions to drive it. Disruption dominates the early phases of category growth, and the best use case is not always apparent.

Americans are used to hearing the refrain, "We pay the sales tax," from mattress sellers and car dealerships during big sales weekends. The phrase, "You pay the sales tax," however, is something we're all going to become a lot more familiar with in the wake of the Supreme Court's ruling in South Dakota v. Wayfair. That's because the Wayfair decision reverses a precedent set in 1967 and upheld in 1992.

Nvidia has announced a breakthrough in 3D rendering research that may have far-reaching ramifications for future virtual worlds. A team led by Nvidia VP Bryan Catanzaro discovered a way to use a neural network to render synthetic 3D environments in real time, using a model trained on real-world videos. With Nvidia's technology, worlds can be populated with objects "learned" from video input.

When the Oculus Rift launched in 2014, industry stakeholders speculated that the new, high-end in-home virtual reality headset would disrupt the entertainment industry. Just four years later, the technology has reached a crossroads, still lacking adoption by mainstream consumers. In a recent survey, 25 percent of broadband households indicated they were familiar with some type of VR technology, but just 8 percent actually owned a headset.

This is the time of year for a product guide. I'm a big fan of products most people don't have that solve a specific work problem, as well as those that could make your life easier, more comfortable or more fun. I like to give gifts that people actually would use. In some cases, due to the cost, these may be things you'd buy only for yourself, a spouse, or a relative you really want to impress.

Facebook at one time considered charging companies for access to its user data, according to a report based on three pages of unredacted material from an 18-page document showing portions of some internal Facebook emails, mainly from about 2012 to 2014. The documents are linked to a lawsuit, Six4Three LLC v. Facebook Inc., alleging that Facebook's data policies were anticompetitive.

Amazon has announced Amazon Comprehend Medical, a language processing service that lets users gather information -- such as a patient's medical condition and medication dosage, strength and frequency -- from sources including doctors' notes, clinical trial reports, hospital admission notes and patient health records. Most health and patient data currently is stored as unstructured medical text.

The DoJ has revealed an unsealed indictment of eight defendants for crimes related to their involvement in widespread digital advertising fraud. The DoJ alleges the eight individuals were behind two global schemes, 3ve and Methbot, which stole tens of millions of dollars through a scam that used fake Web traffic and fake websites to reap ad view revenue from unwitting advertisers.

I'm a longtime Jaguar fan. I've owned a ton of them over the years, and I've had both good and bad experiences with the cars. Currently I own two -- a 1970 XKE and a 2014 F-Type -- and they are about to get a sibling. I've ordered a new Jaguar I-Pace, which is the first legitimate challenger to Tesla, which surprised the automotive industry much like Apple surprised the mobile phone industry.

Earlier this year, in response to reports that Russian actors had used Facebook to disrupt the 2016 election, I wrote a few pieces about how one might go about fixing the problem. I am not sure I have solutions for everything, but what motivates me is the sagging feeling that settles in whenever society throws up its hands and punts. We can do better.

International e-commerce has become more pervasive and sophisticated in recent years. In 2017, 1.66 billion people worldwide purchased goods online. During the same year, global e-retail sales amounted to $2.3 trillion, and that figure could grow to $4.48 trillion by 2021. E-commerce providers must continue to innovate to ensure they take full advantage of opportunities outside their home market.

Several years ago, my wife and I invested in a project called "Sanctuary Belize" and, like many of the investors, we were incredibly excited about the prospect of retiring in paradise. After a time, things just weren't adding up. The company supposedly put controls in place to reverse course, but we exited the project. As it turned out, those controls either were not put in place or failed.

The Mozilla Foundation is expanding a campaign begun last year to help consumers buy safe, secure connected toys and mobile gadgets this holiday season. Mozilla's 2018 edition Privacy Not Included buyers' guide offers an assessment of the privacy and security qualities of 70 products, ranging from connected teddy bears and smart speakers to game consoles and smart home gadgets.

Amazon recently disclosed its 2015 decision to scrap a recruitment tool used to hire talent, after finding that it had a bias against women. While this story has been covered sufficiently, there is a much greater story still to tell: A substantial amount of the AI technology that currently is used for recruitment and human resources purposes has been acting independently for some time.

The LF Deep Learning Foundation has announced the availability of the first software from the Acumos AI Project. Dubbed "Athena," it supports open source innovation in AI, ML and DL. The goal is to make critical new technologies available to developers and data scientists everywhere. Launched earlier this year, Acumos is part of a Linux Foundation umbrella organization.

After taking Battlefield to "the beginning" with the First World War-based Battlefield 1, developers have returned the action to World War II with Battlefield V. Anyone who's not familiar with this first-person shooter need know only that the original game, introduced in 2002 as Battlefield 1942, offers players the chance to control vehicles as well as soldiers.

Google has announced support for a range of new Android tools for application developers, chief among them the creation of a new support category for foldable devices. After years of speculation, it finally looks as though foldable screen smartphones are headed to market. Google's dev announcement followed closely on the heels of Samsung's announcement of a folding phone/tablet prototype.

Although retailers are slating some outstanding deals for Black Friday, the shine of the once-feverish shopping day has diminished, as product discounts have started to appear earlier and earlier in the holiday season. Discounts formerly found exclusively on Black Friday -- and on its online equivalent, Cyber Monday -- gradually have migrated to earlier in the fall.

Mae Jemison recently shared some illuminating recollections of her astronaut experiences, but they were neither the starting point nor the ending point of our conversation. This extraordinary woman's career is too packed with present and future endeavors to dwell very long on her stellar past. She currently leads 100 Year Starship, which aims to make interstellar travel a reality within a century.

Until fairly recently, industry pundits had all but written off voice as a customer engagement channel. Considering there were more than 100 billion inbound calls via mobile devices alone in 2018, the past year has proven them wrong. There has been an incredible resurgence of voice as the new UI of choice, and it remains the chief channel for complex customer inquiries and interactions.

"Too many digital leaders have lost their minds," Kara Swisher recently wrote, citing some frightening examples of poor leadership. She pointed to the solution adopted by Salesforce CEO Marc Benioff, who hired a chief ethical officer -- but I think that would just repeat the mistake we made with chief risk officers around a decade ago. The risk managers had responsibility but no real authority.

Theresa Payton, CEO of Fortalice Solutions, is one of the most influential experts on cybersecurity and IT strategy in the United States. She is an authority on Internet security, data breaches and fraud mitigation. She served as the first female chief information officer at the White House, overseeing IT operations for President George W. Bush and his staff.

When we write the history of the IT era, the big factor that has played an important but not well recognized role will be hardware -- specifically, the Oracle Exadata appliance that puts databases into memory. All of the cloud software starting with the autonomous database on view this week at OpenWorld would be vastly different if the database was still running primarily on disk drives.

Things have been changing at an almost unprecedented rate with regard to power structures. The last time I saw this happen was in the 1970s, when the EEOC took off. Suddenly a lot of the off-color, sexist and racist jokes that many executives regularly told could get them fired. A surprisingly large number of people got reassigned, fired, demoted, or otherwise punished.

When it comes to e-commerce, it seems like one day you are in and the next you are out. With online shopping now more accessible than ever, customers steadily are becoming harder to please, and they are considering it a given that their rising expectations be met every time. Just having an online version of a physical store isn't enough anymore, as consumers don't want to grab and go.

For much of this year, technology companies have been showcased in a very poor light. Several firms have been moving aggressively to buck this trend, however. HP's latest effort, in conjunction with the Clooney Foundation for Justice, is an impressive initiative to supply and fund schools in places like war-torn Syria. HP also has provided substantial support to the Girl Rising movement.