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Facebook's Move to Dial Back News Ratchets Up Drama
January 17, 2018
Facebook once again has found itself at the center of a media storm, following Mark Zuckerberg's recent announcement of plans to shift its focus away from news and business content and toward interactions between friends and family. The shift follows more than a year of heavy criticism directed against Facebook, including blame for failing to combat fake news during the 2016 presidential election.
Tech Takes Front Seat at Detroit Auto Show
January 17, 2018
In recent years, CES largely has usurped the Detroit Auto Show as the "first auto show of the year." Automakers have used the annual Las Vegas shindig to highlight the latest technology in vehicles. So perhaps it was fitting that this year the NAIAS looked a bit more like a technology trade show than a car show, featuring sessions on AI, autonomous vehicle systems, vehicle security and mobility.
Gadget Ogling: CES Edition
January 16, 2018
Roader's Time Machine Camera is designed to hang around your neck and, for up to seven hours of battery life, constantly capture what it sees. When you hit a button, it saves the last 10 seconds of footage and the following 10. You can send a low-resolution version of that 20-second clip to your smartphone immediately, and if you'd like to save a high-resolution version, you can grab that too.
CES 2018: Spare Human Bodies, a $54K HTC Simulator and Intel's People-Chopping Cuisinart
January 15, 2018
OK, I hate CES. It really is a horrible event, largely because of the timing -- and particularly this year, Las Vegas making it a nightmare to get around -- but man did they have cool stuff at the show. Among presentation highlights were Nvidia showcasing a whopping 65-inch gaming monitor TV. Lowlights included Intel showcasing a human-carrying drone as something out of a horror movie.
Top 5 Data-Driven Mobile Services for a Competitive Edge
January 12, 2018
The mobile data market has been approaching saturation in major industrialized nations. Mobile data consumption has increased steadily over the past several years, but consumers have found new ways to avoid paying extra for services they don't need or use -- and intense competition among mobile carriers has allowed consumers to switch from fixed-data to unlimited plans and pay less in the process.
Intel, Microsoft, Google Scramble for Solutions as Patches Slow Systems
January 12, 2018
Major tech companies, including Intel, Microsoft and Google, scrambled to calm the mood this week after a large number of computer users reported performance problems linked to security updates for the Spectre and Meltdown vulnerabilities. A firestorm of criticism has erupted over the response to the chip flaws, which researchers at Google's Project Zero discovered in 2016.
Cloud Training to Boost Competitive Advantage Strategies
January 11, 2018
One of the biggest challenges facing organizations of all sizes trying to move to the cloud is finding and retaining the skilled workers necessary to implement today's rapidly expanding assortment of on-demand services. This skills gap cost companies more than $250 million in lost business opportunities in just one year, according to a recent survey conducted by the London School of Economics.
The Platform Wars of 2018
January 10, 2018
The new battleground in enterprise software is likely to be the software platform. This is not to say that analytics and security are not important, but they are being handled in different ways. Security is being handled in ways that address both hardware and software vulnerabilities, but these things aren't what customers or consumers spend their days thinking about.
Apple Skirts Tech Addiction Issue in Response to Worried Investors
January 10, 2018
Apple has responded to an open letter from investors who called for the company to address the negative impact of the iPhone on children and teens. Jana Partners and the California State Teachers' Retirement System have urged Apple to give parents more choices and tools to help ensure that young consumers are using the company's products "in an optimal manner."
3 Critical Things Sales Can Learn From IT
January 9, 2018
If you're in sales, it's likely there are people you want to talk to, and others you may go out of your way to avoid. You might be excited to talk to the CMO -- or not so excited -- based on the leads you recently worked. You might avoid the people from finance, but you might enjoy conversing with your comp plan administrator. However, there's one group of people you may never even consider.
IoT and 5G: New Revenues, Use Cases, Value-added Services
January 8, 2018
The 5G standards target billions of new devices that will connect to operators' networks over the next decade and beyond. Each device type serves a use case that can be high-volume with low throughput requirements, or low-volume but high-value from a customer's point of view. The list of use cases keeps growing as new types of devices are added to the network, and as existing devices find new use cases with embedded mobile connectivity.
The End of Silicon Valley
January 8, 2018
A recent article on the institutionalized sexual exploitation going on in tech companies is eye-opening. It comes on top of the realization that social media companies like Facebook are destroying the U.S., and former Facebook executives have been dissociating themselves from the company. Further, news recently broke of a big, industry-wide security problem.
Verizon's Reawakening
January 5, 2018
Verizon is finally snapping out of the doldrums it has been stuck in for the last several years. It seems to be on a comeback trail, thanks to its new advertising campaign. All of a sudden, it is blowing its own horn again. Verizon and Verizon Wireless in recent years have made many high-profile missteps, goofs and errors, but it looks as though the company is finally taking a different route.
E-Commerce Trends in 2018: Voice, Subscriptions, Personalization
January 4, 2018
The mushrooming popularity of smart speakers like Amazon Echo and Google Home will fuel e-commerce in the coming year. "You're going to have a whole new frontier of commerce space driven through voice and brand recognition," said Michael Levine, marketing vice president at Photon. "It's going to be a different type of playing field for these brands.
CRM in 2018
January 3, 2018
Figuring out the year ahead in CRM is tricky and getting more so. Making predictions has been more challenging for the last several years. We've seen an array of new technologies take root and blossom, but managers have had trouble figuring out how to adopt them. Those innovations have fueled a lot of anxiety in the C-suite about digital disruption, but each company's disruption is different.
Germany Cracks Whip Against Hate Speech on Social Media
January 3, 2018
Germany on Monday began enforcing its new Network Enforcement Act, or NetzDG, which imposes a fine of up to $60 million on social media networks that fail to remove hate-inciting posts promptly. The controversial law, adopted in mid 2017, is designed to help combat hate and fake news at a time when ISIS-linked terror and anti-immigrant extremism have been on the rise in Germany.
Tech to Watch in 2018: Cryptocurrency, AI, Wearables
January 2, 2018
Guesswork is often involved in predicting the "next big thing" -- but with CES just a week away, the future is almost now. The annual trade show, as well as other industry events following one after another -- including ITExpo, Gitex and Mobile World Congress -- means there will be no shortage of product announcements, technology unveilings, and proclamations about the tech of the future.
Big Players Scored in the E-Commerce Battles of 2017
January 2, 2018
Moves that allowed major e-commerce players to jockey for position both off and on the Internet made headlines in 2017. "The year was a triumph for market leaders," said Mike Comstock, a senior adviser at GrandCanals. "Leading companies like Amazon, Target and Walmart just got stronger, as they have the resources to either build or buy whatever they need to win."
Who's More Dangerous - the Sexual Predator or the Enabler?
January 1, 2018
There are three groups of people involved in sexual harassment: the victims; the perpetrators; and those who cover up or enable the perpetrators. Historically, we have put more pressure on the victims -- either forcing them to shut up to protect their jobs and careers, or forcing them out of their jobs, which was totally wrong. There's been a recent move to focus on the perpetrators/predators.
2017 in Tech: The Year of Foreshadowing Big Things to Come
December 29, 2017
2017 may be the year that developments in the tech world truly were overshadowed by other world events: deepening divisions in the United States and the looming threat of war with North Korea; numerous sexual misconduct scandals; terrorist attacks in Europe; and another royal wedding. With all of that going on, it would be easy to overlook Apple's latest iPhone or Nintendo's comeback.
Ready Player One and the Troubled Future of VR
December 25, 2017
One of the issues with virtual reality is that expectations have been overset massively with TV shows like Star Trek: The Next Generation, which promised an artificial reality indistinguishable from reality. VR failed. It didn't have to -- there is a pattern to bringing out successful technology that is repeatable. You create a complete experience regardless of cost, then cost-reduce it.
2017: CRM in Full Stride
December 23, 2017
There was a lot in customer relationship management to like in 2017. The industry racked up north of $35 billion and the cloud reigned supreme. However, future growth presents a challenge. We're going to need to look beyond selling generic seats to grow the CRM market from here. It's a whole new ball game now that Oracle has credible cloud CRM. Other vendors will need to bring their A-games.
Full Disclosure Applies to Internal Security Too
December 21, 2017
If you've been keeping up with the news, you've probably noticed a few recent reports about companies that may have been a little less than candid about security issues. For example, we recently learned that Uber experienced a breach in 2016. As we've also learned from subsequent press reports, the company may have paid the attacker to remain silent about that breach instead of acknowledging it publicly and openly.
P2P WiFi Plan Challenges ISP Dominance
December 20, 2017
Open Garden has announced the launch of a new P2P service that allows users to share Internet connections and unused plan data for free, with compensation in a new cryptocurrency as an extra incentive. The company is offering the service through an app that can be downloaded from Google Play. The system requires no hardware other than an Android phone to participate in the Internet access sharing.
US Fingers North Korea for WannaCry Epidemic
December 20, 2017
The United States on Tuesday accused North Korea of responsibility for a global ransomware attack that locked down more than 300,000 computers in 150 countries earlier this year. The U.S. now has enough evidence to support its assertion that Pyongyang was behind the WannaCry attack in May, Homeland Security Advisor Tom Bossert told reporters at a White House press briefing.
Gadget Ogling: Special Deliveries, On-Demand Drinks, and Magical Masks
December 20, 2017
BoxLock Home is a smart padlock designed to allow delivery persons to leave your packages in a secure place when you're not around. The driver scans the package and goes through a verification process to unclasp the lock and place your package inside the container. Of course, you'll get a notification when the process is complete. I'm not really sure I need it, but I'd rather not have a box lying in clear view of everyone on the street.
Uber Is Great Until It Leaves You Out in the Cold
December 20, 2017
Uber works great -- until it stops working, leaving your kid walking home alone on a cold winter night. Wireless technology opens up new avenues for innovation and excitement, with companies like Uber and Lyft. Most of the time, their technologies work just fine, but don't let your guard down. Prepare for the moment when something goes wrong, because eventually something always goes wrong.
Social Media or Social Disease?
December 19, 2017
Is social media evolving into an antisocial medium? Days after one of its former execs argued that the answer is yes, Facebook published a post addressing the issue. "I think we have created tools that are ripping apart the social fabric of how society works," said Chamath Palihapitiya, who once served as vice president for growth at Facebook. There is a lack of civil discourse, he added.
The FCC Screwed Up! My Firsthand Experience Without Net Neutrality
December 19, 2017
As a high-tech industry analyst, I have worked from home for more than a decade. As someone who tracks new technology and is always on the lookout for a better communications solution, I migrated to a Voice over Internet Protocol service through Vonage early after its introduction. The service was great. I had great call quality and the flexibility to take the service anywhere.
Reading Between Oracle's Lines
December 19, 2017
Oracle's most recent financial report reveals some hints about its future. Oracle has posted some very impressive numbers as its cloud computing products and services have taken off, and the recent Q2 reporting is a fine reference point. From the company's Q2 announcement: Cloud SaaS revenues were up 55 percent; PaaS plus IaaS revenues were up 21 percent; total cloud revenues were up 44 percent.
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Of the following CES 2018 crowd pleasers, which do you consider the most important or desirable new tech?
Google Assistant -- voice-activated AI on displays everywhere
Helite's Hip'Air - a hip-protecting airbag belt for seniors
HTC Vive Pro - a VR headset with way better resolution and sound
Samsung's 'The Wall' - a modular TV with MicroLED for consumers
Sony's Aibo -- a lovable AI-powered robotic pet dog
Toyota's e-Palette -- a self-driving van for deliveries and more