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In a recent report, Gartner estimated that 57 million U.S. adults received a "phishing" attack e-mail within the past year, and half of those who responded became victims of identity theft ...
WebSphere Commerce, IBM's e-business software, got more than a fresh coat of paint and minor tweaks in a recent upgrade to version 5.6 ...
At its conference for customers, channel partners and user group members today, Hewlett-Packard announced two new products in its ongoing "adaptive enterprise" strategy ...
In the world of data storage, reaching the top of the market involves a precipitous climb, all the while facing fierce competitors, promising up-and-comers and changing business needs ...
In creating a supply chain that serves a company's specific needs, it may seem as if hundreds of details must be examined to formulate an effective strategy. But in looking at nuances like transportation costs or the price of warehousing software, companies may be missing the big picture ...
Gateway has reported preliminary results for its first quarter, showing a larger-than-expected loss. The company booked revenue of US$868 million during the period, with a net loss of $166 million, or 49 cents per share. Its first-quarter financial statements include the operations of eMachines, which Gateway acquired earlier this year ...
As more people choose to pay bills online rather than shelling out for stamps and envelopes, a quiet battle is taking place behind the scenes: Retail banks are squaring off against companies that bill consumers directly, such as credit-card firms and utility companies ...
Morgan Stanley has signed a US$575 million contract with IBM to employ utility computing for its Individual Investor Group and Discover Financial Services ...
As part of cost-cutting measures, more companies are offshoring their tech-support divisions. Customers of companies like Hewlett-Packard, Microsoft, AOL and Dell regularly route their calls to overseas help desks, often located in India ...
California-based BroadVision, a developer of self-service Web applications, announced Thursday that it has released QuickSilver 2.0. The new version represents a significant upgrade to the application, which lets content managers and Web designers create and publish lengthy and complex documents in multiple formats, such as HTML, PDF and PostScript...
No matter how impressively a CRM or ERP application performs within a company, if it flunks with customers, it can become a staggeringly expensive piece of shelfware. To avoid this outcome, companies increasingly are purchasing software or services that monitor how end users interact with applications, hardware, services and customer-service initiatives...
Recently, a seemingly endless string of worms and viruses has focused attention on the sometimes-questionable security of firewalls, virtual private networks (VPNs) and even the Internet itself. Network security software provider StillSecure aims to tackle the security issue at the desktop, a level that is often overlooked. With its new Safe Access product, the company believes it will make a splash in the endpoint security pool.
IBM met Wall Street forecasts today when the company announced that it has shown first-quarter profits of 16 percent. The company earned US$1.6 billion in the first three months of 2004, in comparison to the $1.38 billion it earned in the same time period last year ...
As more companies explore the cost effectiveness and power of open-sourceplatforms like Linux, questions are arising about the interoperability of majorenterprise applications like CRM. Because no CRM system is designed specificallyfor Linux, some companies that run the open-source operating system are striving to fit vendors' offerings into an environment that may not be ideally suited for those programs...
Salesforce.com, an on-demand CRM service provider, has announced the availability of Spring '04, a highly customizable CRM service ...
Google's Web mail service, Gmail, has drawn fire from privacy advocates sinceits launch April 1st. The latest to speak out is California state senator Liz Figueroa,who is drafting legislation to block the free e-mail service. Figueroa, a Democrat, notedthat she is moving to block Gmail because she believes its e-mail content scanning reduces users' privacy...
AMD has announced the settlement of patent claims with Intergraph in an agreementthat calls for AMD to pay Intergraph US$10 million, plus 2 percent of profits from its microprocessor sales for three years. The maximum payment from AMD is to be capped at $25 million ...
The Internet, by design, is an open network that allows anyone to contact anyone else. While this openness makes communication between individuals and devices a breeze, it also creates pressing security concerns. As CIOs and IT managers around the world work to lock down their companies' networks and data, the design of the Internet is proving to be a tricky stumbling block...
As more U.S. firms contemplate whether to send work overseas, a new twist is developing that could make the outsourcing debate even more animated. India-based software firm Infosys Technologies has announced that it will be opening a business-consulting practice in the United States ...
In part 1 of this interview, F-Secure director of antivirus research Mikko Hypponen spoke about getting his start in computer security 13 years ago and the changes he has seen over the years. ...
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